Calistoga Vineyard Getaway - Hot Tub and Tastings Included

We unfortunately had a very disappointing experience. Shortly after check-in, my daughter was the first to arrive and, while turning on lights throughout the house, saw a large rat run across the room. We immediately contacted the property manager, and someone came out and appeared surprised, referring to it as a “mouse.” We were told it was likely due to rural living and possibly because a door had been left open by housekeeping. Mouse traps and peanut butter were left for us. However, as we began looking more closely, it became clear this was not an isolated incident. Multiple kitchen drawers containing utensils had rodent droppings inside them. There were also droppings on the carpet near existing traps, and we found a large rat trap and additional mouse traps already set up inside a cabinet. This suggested an ongoing rodent issue rather than a one-time occurrence.Additionally, the outdoor umbrellas contained bats, and there were bat droppings covering portions of the deck and outdoor tables. I understand that wildlife is part of living in a rural area, and bats outdoors are not entirely avoidable. However, knowing guests were arriving, the outdoor areas should have been cleaned before check-in. I have photographs documenting the droppings, traps, and conditions we encountered upon arrival. Because we had family traveling from out of state, finding alternative accommodations on such short notice was not realistic.

Improve outdoor lighting for arrival after dark. Power by bed for cell phones.

The property description was accurate, and we especially enjoyed the great view. The location was very convenient, being close to town, and the space was ample for our needs. We also appreciated how clean the unit was.Overall, we had a very positive experience.Best regards,Julia Christian

This location slept seven individuals comfortably. The kitchen was stocked with dishes, pots and utensils, that were in good condition. There was myriad serving platters.The air conditioner could not keep the home cooled during the mid-day heat. The property was very large, the fruit trees were pretty. Thanks!

Our stay here was fun and convenient! It was cozy and comfortable.