The condo was great, a bit worn, but clean and worked well for us. Proximity to the beach was perfect. The issues we encountered dealt more with the property management than with the property itself. We were supposed to check in at 4 pm, but the cleaning team did not finish until 4:45. Then we needed to move the golf cart out of the parking space but the lockbox with the key would not open. When I called for assistance, I was told I would need to come to the office to get a key and that they closed in 10 minutes. No offer by them to bring the key to me. After we settled in, we discovered the remote control batteries were dead in one bedroom. Before the weekend was over, they had gone dead in the living room remote as well. We filled the kitchen trash can the first night, took the trash out, and found there were no additional trash bags to put in the can. We had to stack trash on the counter and use Dollar Store bags to deal with it. Oh, and I failed to mention that while we were waiting for the cleaning crew to leave so we could get in, we received a call requesting we come by the office to pick up a front door key because the keypad was acting up. Maybe I am wrong, but it seems like a property management business would be more customer service oriented and would have had someone come to me with the keys. It was also impossible to reach anyone about the battery and trash bag issues. In their favor, we did accidentally leave a suitcase behind and they were able to get it shipped to us. All in all the stay was great, just a few minor annoyances. We enjoyed the pool and the beach.
The condo was great, a bit worn, but clean and worked well for us. Proximity to the beach was perfect. The issues we encountered dealt more with the property management than with the property itself. We were supposed to check in at 4 pm, but the cleaning team did not finish until 4:45. Then we needed to move the golf cart out of the parking space but the lockbox with the key would not open. When I called for assistance, I was told I would need to come to the office to get a key and that they closed in 10 minutes. No offer by them to bring the key to me. After we settled in, we discovered the remote control batteries were dead in one bedroom. Before the weekend was over, they had gone dead in the living room remote as well. We filled the kitchen trash can the first night, took the trash out, and found there were no additional trash bags to put in the can. We had to stack trash on the counter and use Dollar Store bags to deal with it. Oh, and I failed to mention that while we were waiting for the cleaning crew to leave so we could get in, we received a call requesting we come by the office to pick up a front door key because the keypad was acting up. Maybe I am wrong, but it seems like a property management business would be more customer service oriented and would have had someone come to me with the keys. It was also impossible to reach anyone about the battery and trash bag issues. In their favor, we did accidentally leave a suitcase behind and they were able to get it shipped to us. All in all the stay was great, just a few minor annoyances. We enjoyed the pool and the beach.