Séjour Étoilé au Championsgate Resort par Shine Villas #023

We had a pleasant stay

Could have been cleaner but it was good we cleaned it floors could have been cleaner but it’s okay we cleaned them overall it was a good stay.

The place was very clean and i really loved the safety measures with the pool so the kids couldnt go out there without the alarm system.

The house was definitely cleaner than! most we have stayed in

This is a large home with a good layout and a convenient Orlando-area location. The private pool and paid pool heat worked well, and overall the house has good bones. Many things functioned as expected; this review focuses on the exceptions rather than the positives.What worked well:Spacious home for a large group, pool and pool heat worked as advertised, and management ultimately worked with us on solutions once issues were identified.Things to be aware of:• Dryer: Not operational on arrival; discovered after finding a box of new, unlaundered towels at the door. Maintenance determined a part was needed and management put a workable plan in place, but unfinished turnover wasn’t ideal.• Maintenance communication: Maintenance came by without a note.• Towels & linens: Low quantity for a house of this size (12 towel sets, no hand towels initially). Washcloths were later delivered. Beach towels were provided but in limited quantity.• Bedding & amenities: No extra pillows or blankets—bring what you need.• Kitchen: Under-equipped for a family rental: worn cookware, no baking sheets, limited plastic dishware, no toddler-friendly options, and an unusable griddle.• Microwave: Missing rotating component.• Garage: Nail head sticking up (safety issue); garage is not heated or air conditioned.• Listing accuracy: Listing shows a spa; none is present.• Community access: Long waits at the main gate; non-owners must use it, which can cause delays on other days.