Gemütliche Wohnung Helexpo in der Altstadt YR1

Were confused by 2 addresses on arrival. One from VRBO and one from owner. On eventually gaining access we found the apartment had not been cleaned. The beds were left unmade and looked like a group of people had just got up and left. Rubbish left on floor and tables to toilet paper bin left full. Washed bedding left drying on the balcony.WeWe called owner who said he would arrange for a cleaner. Called back 1/2 later saying he could not find a cleaner. We had found clean bedding so we said we would clean it ourselves. We stripped beds and put towels and bedding through washing machine .Collect rubbish and took to bins, cleaned and mopped floors and finally started our holiday. Told owner who said he would refund us for cleaning and inconvenience. Still waiting. The key supplied for main building rarely worked involving an international phone call to get in properly.Other than our 2 hour delay on starting our 3 day break. Beds were comfy, everything worked, good shower if not a little low. Apartment block was quiet and centrally located. Ca