888 Nouvelle rénovation luxe Apt Saratoga, Cupertino, Sunnyvale, Campbell, Santa Clara

There are a lot of positives and a few negatives with this property. Pros: Communication with Host was excellent and all my questions were answered. Place was very clean and well kept and host provided snacks. The property is in a very nice neighborhood. Lots of security lighting in the complex. Cons Road Noise--It took awhile to get use to and you don't hear much of it until you go to bed. It took awhile for me to get to sleep. Place felt a little stuffy. I closed the window to keep the noise out but it also closed off some of fresh air. Overall, I had a good stay.

Beyond disappointed with this property due to lack of preparation that was unacceptable and fell far below expectations based on property description. The amount of time, money and effort I had to expend every day communicating with management & VRBO, running to the store for missing items (sheets!?) listed in the post, & attempting to troubleshoot various appliances that came with no instructions was a significant distraction and created unnecessary stress for me and my family. -Mini split AC didn't work: restored to proper working condition FIVE days after our arrival -No dishwasher/ice maker in unit, both listed as amenities -ONE drinking glass provided -Coffee maker carafe incompatible with machine -Cobwebs, dirty walls, broken vertical blinds: no cleaning products except dish soap -No washcloths & 2/3 beds missing flat or fitted sheet Mgmt. left us new sheet sets on day 3, both still in package. Really?! -Lots of steps to unit from garage, not mentioned in listing -On our last day, I got a text that "someone" smelled "cigarette smoke" coming from our unit. I was chastised & reminded of the rules (i.e. no deposit refund). We don't smoke. Hmm. -Security lights outside all windows made 3 a.m. feel like 8 a.m. -New shower tile is scary slippery -No instructions: Mini washer/dryer combo apparently w/o dry only option. Tried Google: unable to dry tiny load of socks. -Loud neighbors -Day 3: Mgmt brought new coffee maker, cloths, oven mitts, sheets, quilt -and more...

Convenient location. Quiet complex. Comfortable beds.

We really enjoyed our stay, everything was exactly as the ad said. The communication was amazing and any questions we had they were answered quickly. Recommend this location to anyone staying in the area!

The remodel is pretty and the property is nicely decorated, but not what we would consider luxury. There is no dishwasher (although the washer/dryer combo is nice to have), there were no lamps in the apartment, just overhead lights without dimmers, the towels did not match, no sponge to wash dishes by hand with, no coffee maker (instant coffee was provided), no recycle bin, no curtains on bedroom window (lots of street light shining through blinds), and funky wiring (trying to use the garbage disposal popped a jury-rigged GFCI outlet in the bedroom - used instead of a circuit breaker). By far the worst was the thin walls and ceiling. The road noise was very loud and the neighbor upstairs was horrible. They liked playing their TV very loud from about 10 pm to 3 or 4 am. The only time it was off was one night after we complained to the manager, and one time when the neighbor heard us get up at 3am and complain loudly about the noise!