Split Rock Resort
124 US$
/ noche
Promedio para octubre
Precios para Split Rock Resort
Selecciona fechas para ver precios y disponibilidad
124 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Split Rock Resort, los precios por noche son de 124 US$ de media en el mes más barato (octubre) y de 188 US$ en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 148 US$ |
| febrero | 148 US$ |
| marzo | 154 US$ |
| abril | 155 US$ |
| mayo | 145 US$ |
| junio | 153 US$ |
| julio | 149 US$ |
| agosto | 147 US$ |
| septiembre | 188 US$ |
| octubre | 124 US$ |
| noviembre | 128 US$ |
| diciembre | 143 US$ |
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oct · 124 US$
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Más caro: septiembre (aprox. 188 US$)
Más barato: octubre (aprox. 124 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen pistas de tenis cubiertas, una piscina cubierta y gimnasio. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, una zona recreativa o sala de juegos y una tienda de r...
Servicios
Apreciarás las instalaciones de ocio, que incluyen pistas de tenis cubiertas, una piscina cubierta y gimnasio. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, una zona recreativa o sala de juegos y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios, una lavandería y una caja fuerte en recepción a tu disposición. ¿Estás organizando un evento en Lake Harmony? En este complejo turístico tienes a tu disposición 7061 metros cuadrados de espacio con centro de conferencias y 10 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 426 con muebles diferentes habitaciones. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. Entre las comodidades, se incluyen caja fuerte y tabla de planchar con plancha, además de un servicio de limpieza disponible a petición.
Ubicación
Si optas por alojarte en Split Rock Resort durante tu estancia en Lake Harmony, estarás en un lago, a pocos pasos de Parque acuático de interior Split Rock Resort y a apenas 12 min a pie de Lake Harmony. Además, este complejo para familias se encuentra a 2 km de Hickory Run State Park y a 6 km de Estación de esquí Jack Frost Big Boulder.
Qué hay cerca
Parque acuático de interior Split Rock Resort(0.1 millas)
Lake Harmony(0.6 millas)
Hickory Run State Park(1.2 millas)
Estación de esquí Jack Frost Big Boulder(3.7 millas)
Big Boulder Lake(3.8 millas)
Estación de esquí Jack Frost(4.3 millas)
Austin T. Blakeslee Natural Area(4.6 millas)
St. Luke's Fitness Center - Blakeslee(5.3 millas)
Lake Shangri-La(5.4 millas)
Francis E Walter Reservoir(5.8 millas)
Thomas Darling Preserve(6.1 millas)
Pocono Raceway(8 millas)
Towamensing Lake(8.1 millas)
Cascadas Hawks(8.2 millas)
Keiper Park(8.2 millas)
Wilkes-Barre, PA (AVP-A. Internacional de Scranton)(29.9 millas)
Allentown, PA (ABE-A. Internacional de Lehigh Valley)(48.3 millas)
Aparcamiento
Bañera de hidromasaje/Jacuzzi
Piscina
Habitaciones para no fumadores
Salones para banquetes
Caja fuerte
Ubicación
100 Moseywood Road, Lake Harmony, Pensilvania, Estados Unidos
Parque acuático de interior Split Rock Resort (0.1 millas)
Lake Harmony (0.6 millas)
Hickory Run State Park (1.2 millas)
Estación de esquí Jack Frost Big Boulder (3.7 millas)
Big Boulder Lake (3.8 millas)
Estación de esquí Jack Frost (4.3 millas)
Opciones de habitación
5
One-Bedroom Deluxe Willowbrook King Suite - Non-Smoking
1 Cama Doble Grande
y 1 Sofá Cama
Capacidad: 4
720 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación Deluxe (2 Queen Beds)
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Suite (1 King Bed)
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
One-Bedroom Willowbrook Suite with Two Queen Beds - Non-Smoking
1 Cama Doble Grande
y 1 Sofá Cama
Capacidad: 4
720 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Split Rock Resort
7.3
Bueno
Basado en 1088 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
17%
Familia
73%
Grupo
5%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Split Rock Resort recibe opiniones variadas: a los huéspedes les gustan las actividades para toda la familia, la ubicación junto al lago y, en ocasiones, las habitaciones renovadas y espaciosas, pero muchos señalan instalaciones anticuadas, cierres parciales (especialmente el parque acuático), un mantenimiento inconsistente y problemas con el servicio, desde un registro lento hasta una atención al cliente poco receptiva.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Split Rock Resort recibe opiniones variadas: a los huéspedes les gustan las actividades para toda la familia, la ubicación junto al lago y, en ocasiones, las habitaciones renovadas y espaciosas, pero muchos señalan instalaciones anticuadas, cierres parciales (especialmente el parque acuático), un mantenimiento inconsistente y problemas con el servicio, desde un registro lento hasta una atención al cliente poco receptiva.
Los problemas comunes incluyen aire acondicionado o agua caliente que no funcionan, avisos de hervir el agua, ascensores averiados y piscinas o jacuzzis fríos o fuera de servicio. La limpieza y el servicio de habitaciones son inconsistentes, y la oferta gastronómica es limitada, con cierres y opciones básicas o caras. Muchos miembros del personal son amables e intentan ayudar, y el entorno natural es tranquilo y pintoresco. Espere una estancia económica con muchas cosas que hacer en el lugar, pero esté preparado para condiciones anticuadas y un funcionamiento irregular.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Hay muchas actividades en el lugar (bolos, sala de juegos, teatro), pero muchos huéspedes encuentran que los servicios clave son poco fiables: el parque acuático cubierto suele estar cerrado o funcionar parcialmente y normalmente no está incluido, y las piscinas, los jacuzzis o los ascensores suelen estar fríos, sucios o fuera de servicio. El lago/playa y algunas opciones al aire libre a veces no están disponibles, y los horarios pueden limitarse a los fines de semana.
Reseñas de huéspedes relacionadas
2
Patrick
30 ago 2023
·
Se alojó 2 noches
The entire reason I booked this trip with my kids was because of the water park. We checked into the hotel. Water park closed!! They said mechanical issues and they expected it to be open the next day. Next day- water park closed!! So that was our stay. I asked for some sort of refund. Denied!! Never, ever again. Do not book this place.
The entire reason I booked this trip with my kids was because of the water park. We checked into the hotel. Water park closed!! They said mechanical issues and they expected it to be open the next day. Next day- water park closed!! So that was our stay. I asked for some sort of refund. Denied!! Never, ever again. Do not book this place.
4
Amanda
28 sept 2025
·
Se alojó 2 noches
If you're on a very tight budget, fine, otherwise, place needs lots of maintenance and updating. TVs did not work, carpets were not clean, bathtubs were not well maintained, most of the waterpark activities were closed - the only fun we had was the arcade!!! We would not go back !
If you're on a very tight budget, fine, otherwise, place needs lots of maintenance and updating. TVs did not work, carpets were not clean, bathtubs were not well maintained, most of the waterpark activities were closed - the only fun we had was the arcade!!! We would not go back !
6
Dilcia
11 jul 2024
·
Se alojó 3 noches
This is an old property hence the price. The small water park is nice and the indoor pool is big and the hot tub is also big. When I booked I booked two rooms that had big refrigerators in the pictures but both rooms had mini fridge and only one had a microwave. The outside of our building was pretty with a small pond with frogs. I wish the water park was included as it is in other hotels and not a separate pay which is a bit pricey for its size and two of the slides not working for a while.
This is an old property hence the price. The small water park is nice and the indoor pool is big and the hot tub is also big. When I booked I booked two rooms that had big refrigerators in the pictures but both rooms had mini fridge and only one had a microwave. The outside of our building was pretty with a small pond with frogs. I wish the water park was included as it is in other hotels and not a separate pay which is a bit pricey for its size and two of the slides not working for a while.
6
Kyle
6 ago 2025
·
Se alojó 1 noche
Not sure what is happening here, middle of summer and completely dead. Lake closed in the middle of summer, limited events. Has definitely seen better times
Not sure what is happening here, middle of summer and completely dead. Lake closed in the middle of summer, limited events. Has definitely seen better times
6
Suha
23 jul 2025
·
Se alojó 2 noches
Indoor water park only open on the weekends. They have a water warning, so do not consume. My room was okay. Clean and the staff was so nice. This location is definitely convenient
Indoor water park only open on the weekends. They have a water warning, so do not consume. My room was okay. Clean and the staff was so nice. This location is definitely convenient
2
Carlo
30 mar 2024
·
Se alojó 4 noches
DON’T BOOK HERE!! Horrible experience from day one. The first room they sent us to had someone occupying it, without the resort’s knowledge. The second room they sent us to didn’t have a working key card scanner on the front entrance. So, that was a security risk being as though anyone can enter the building anytime because the door is always unlocked.The waterpark is not open on weekdays and the pool was closed due to a mechanical issue our first three days of our stay. It smells old and musty in every building on the property. In dire need of renovations. The new owners are not from this country and none of the staff speak proper English so very hard to communicate to resolve any issues. Again DO NOT BOOK HERE!!!! Go to Kalahari or Camelback if you want to stay in the area.
DON’T BOOK HERE!! Horrible experience from day one. The first room they sent us to had someone occupying it, without the resort’s knowledge. The second room they sent us to didn’t have a working key card scanner on the front entrance. So, that was a security risk being as though anyone can enter the building anytime because the door is always unlocked.The waterpark is not open on weekdays and the pool was closed due to a mechanical issue our first three days of our stay. It smells old and musty in every building on the property. In dire need of renovations. The new owners are not from this country and none of the staff speak proper English so very hard to communicate to resolve any issues. Again DO NOT BOOK HERE!!!! Go to Kalahari or Camelback if you want to stay in the area.
6
Edward
18 jun 2025
·
Se alojó 3 noches
Very few dining options on site. Property amenities: mini golf, bocce, outdoor pool, beach were unavailable. Indoor pool and hot tub were dirty.
Very few dining options on site. Property amenities: mini golf, bocce, outdoor pool, beach were unavailable. Indoor pool and hot tub were dirty.
8
MACKENSON
27 mar 2023
·
Se alojó 2 noches
H20ooohh's a great family friendly indoor waterpark. There were three four-story slides, but only one was working. Poor giftshop and foods.
H20ooohh's a great family friendly indoor waterpark. There were three four-story slides, but only one was working. Poor giftshop and foods.
4
Anne
1 ago 2025
·
Se alojó 1 noche
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
6
Victor
31 mar 2025
·
Se alojó 1 noche
The place is nice and there are awesome rooms but the place seems to be deteriorating. I’ve been coming to this place for years and every time I come I find there is less attractions and dirtier rides.
The place is nice and there are awesome rooms but the place seems to be deteriorating. I’ve been coming to this place for years and every time I come I find there is less attractions and dirtier rides.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es variada, con frecuentes informes de olores a humedad, alfombras manchadas, bañeras o zonas de piscina sucias y plagas ocasionales; algunas habitaciones están bien, pero se notan fallos en el mantenimiento. También se mencionó la decoloración del agua durante los avisos.
Reseñas de huéspedes relacionadas
2
mark
3 nov 2025
·
Se alojó 1 noche
Found beg bugs in the room. Caused up to leave property in the middle of the night to go home. Property is well outdated and dingy. Main elevator out of order
Found beg bugs in the room. Caused up to leave property in the middle of the night to go home. Property is well outdated and dingy. Main elevator out of order
2
Nashea
26 dic 2025
·
Se alojó 1 noche
Amenities weren't all together , water slides were down in waterpark hot tub wasn't working in waterpark . Pool was very nasty jacuzzi in pool area gets didn't work . My room was 5813 tub was nasty has to call twice fir so one to come clean it upon arrival , there was a pocket knife found under bed which indicate the room wasn't cleaned properly . I left way before check out I paid deposit in cash they couldn't locate that I paid in cash manager then came from back and found cash in drawer because the safe was unlocking so someone put cash in a random drawer . Elevators were down . Galway smelled like smoke .
Amenities weren't all together , water slides were down in waterpark hot tub wasn't working in waterpark . Pool was very nasty jacuzzi in pool area gets didn't work . My room was 5813 tub was nasty has to call twice fir so one to come clean it upon arrival , there was a pocket knife found under bed which indicate the room wasn't cleaned properly . I left way before check out I paid deposit in cash they couldn't locate that I paid in cash manager then came from back and found cash in drawer because the safe was unlocking so someone put cash in a random drawer . Elevators were down . Galway smelled like smoke .
2
Kami
2 jun 2024
·
Se alojó 2 noches
Run down and very dirty. The resort had many nice things nobody was using. Public areas were dirty not maintained.
Run down and very dirty. The resort had many nice things nobody was using. Public areas were dirty not maintained.
4
Tiffany
23 feb 2025
·
Se alojó 2 noches
We stayed at the Lodge. The pool and hot tub area had no ventilation, was extremely humid, smelled terrible, and had what appeared to be mold on the walls and ceiling. There was never anyone at the Lodge desk even though they had a sign with the hours that someone was supposed to be there and it is very difficult to get someone on the phone at the town center. WiFi didn’t work for most of our stay. Continental breakfast in the Lodge wasn’t available until the late morning, 3/4 of the amenities/restaurants advertised on the website were not open. When we asked someone at the front desk about this, they stated that they are “seasonal.” It would be nice if the website properly advertised what was available in the Winter when booking. Would not recommend.
We stayed at the Lodge. The pool and hot tub area had no ventilation, was extremely humid, smelled terrible, and had what appeared to be mold on the walls and ceiling. There was never anyone at the Lodge desk even though they had a sign with the hours that someone was supposed to be there and it is very difficult to get someone on the phone at the town center. WiFi didn’t work for most of our stay. Continental breakfast in the Lodge wasn’t available until the late morning, 3/4 of the amenities/restaurants advertised on the website were not open. When we asked someone at the front desk about this, they stated that they are “seasonal.” It would be nice if the website properly advertised what was available in the Winter when booking. Would not recommend.
4
Chloe
16 ago 2025
·
Se alojó 4 noches
The staff was really nice. The rooms weren’t nasty but they smelled musty. Everything overall was very outdated. I wouldn’t say that the pictures online are accurate to the way it actually was.
The staff was really nice. The rooms weren’t nasty but they smelled musty. Everything overall was very outdated. I wouldn’t say that the pictures online are accurate to the way it actually was.
2
Kendra
9 feb 2025
·
Se alojó 1 noche
Very noisy, there was a baby's pacifier and onsie under our mattress , bathroom had an awful smell to it
Very noisy, there was a baby's pacifier and onsie under our mattress , bathroom had an awful smell to it
4
Jennifer
3 ago 2025
·
Se alojó 1 noche
The room was not appropriately clean. I could not get the tv work and I had to call to find out how to operate the shades. There were stains on the white bedding and there was a dirty throw pillow on the bed. The bedside table was sticky. I was on the 4th floor and the location was in a remote building. There was no security to get in the building, which did not make me feel safe. There was a bunch of trash in the parking lot. The building did not have a pleasant smell. Not worth the money that I spent.
The room was not appropriately clean. I could not get the tv work and I had to call to find out how to operate the shades. There were stains on the white bedding and there was a dirty throw pillow on the bed. The bedside table was sticky. I was on the 4th floor and the location was in a remote building. There was no security to get in the building, which did not make me feel safe. There was a bunch of trash in the parking lot. The building did not have a pleasant smell. Not worth the money that I spent.
2
Robyn
5 jun 2023
·
Se alojó 1 noche
This property was extremely run down. The walk to our room took two elevators (one which was out of service) and a walk that took 10 minutes to get from the lobby to our room. Some rooms required a further walk and three separate elevators. Brown water came out of the sink and shower. The ice machine was filthy and broken. Vending machines were either empty or broken (charged us and didn't dispense drink). The beds were saggy and the couch was like sitting on cement. Staff was slow and not very friendly. Although it was one of the cheaper options it was way overpriced for accommodations. VERY DISAPPOINTED.
This property was extremely run down. The walk to our room took two elevators (one which was out of service) and a walk that took 10 minutes to get from the lobby to our room. Some rooms required a further walk and three separate elevators. Brown water came out of the sink and shower. The ice machine was filthy and broken. Vending machines were either empty or broken (charged us and didn't dispense drink). The beds were saggy and the couch was like sitting on cement. Staff was slow and not very friendly. Although it was one of the cheaper options it was way overpriced for accommodations. VERY DISAPPOINTED.
4
Destiny
26 may 2024
·
Se alojó 2 noches
Waited an extra 15 minutes because our room was being inspected, only to walk into lots of black dust and spot on the bed. Called the front desk only to be put on hold and sent to voicemail, TWICE. Found a nice maid in the hallway who didn’t speak English, but did help us with getting the bed clean. The bathroom lights were broken, sparking on and off. The porch light didn’t turn on. The bath turn jets were turning on by itself, and then not turning off. This even happened while we were sleeping. No hand soap in the kitchen, and the SMALLEST bottles of care products. Wouldn’t come again for the price.
Waited an extra 15 minutes because our room was being inspected, only to walk into lots of black dust and spot on the bed. Called the front desk only to be put on hold and sent to voicemail, TWICE. Found a nice maid in the hallway who didn’t speak English, but did help us with getting the bed clean. The bathroom lights were broken, sparking on and off. The porch light didn’t turn on. The bath turn jets were turning on by itself, and then not turning off. This even happened while we were sleeping. No hand soap in the kitchen, and the SMALLEST bottles of care products. Wouldn’t come again for the price.
6
Evelyn
6 oct 2025
·
Se alojó 2 noches
The staff was friendly However, The hotel rugs are all stained. Elevator in main hotel did not work. Everything looks rusty old and dirty. The pool was freezing. The hot tubs looked like jelly and very dirty. The fast food area served food that was cold in the middle. (Breakfast sandwich & wings) The hotel needs updating a SERIOUS MAKE Over.
The staff was friendly However, The hotel rugs are all stained. Elevator in main hotel did not work. Everything looks rusty old and dirty. The pool was freezing. The hot tubs looked like jelly and very dirty. The fast food area served food that was cold in the middle. (Breakfast sandwich & wings) The hotel needs updating a SERIOUS MAKE Over.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y tienen algunas vistas agradables, pero la decoración es anticuada y las comodidades de la habitación pueden ser poco fiables (problemas con el aire acondicionado o el agua caliente, sofás cama incómodos, falta de cafeteras o utensilios de cocina y Wi-Fi o televisores deficientes).
Reseñas de huéspedes relacionadas
8
Sarah
22 ago 2025
·
Se alojó 1 noche
Beds and pillows were so comfy! The room was stifling when we first arrived but the AC after it was turned on helped. We left shortly and coming back at night, the room was perfect. The hallways were slightly moldy smelling and can be creepy early morning or late night. That said, I would stay again for a night or two (not alone though - my imagination would get the best of me)
Beds and pillows were so comfy! The room was stifling when we first arrived but the AC after it was turned on helped. We left shortly and coming back at night, the room was perfect. The hallways were slightly moldy smelling and can be creepy early morning or late night. That said, I would stay again for a night or two (not alone though - my imagination would get the best of me)
6
Edward
19 oct 2025
·
Se alojó 2 noches
Golf trip, dated property, rooms are large, staff friendly
Golf trip, dated property, rooms are large, staff friendly
8
Robert
30 jun 2025
·
Se alojó 2 noches
Great location in the Pocono. The room was large and comfortable. The shower was okay but could be updated.
Great location in the Pocono. The room was large and comfortable. The shower was okay but could be updated.
6
Dhaval
28 jul 2025
·
Se alojó 1 noche
There was no hot water and no one responded to the complaint till we checked out.
There was no hot water and no one responded to the complaint till we checked out.
10
Daniel
18 dic 2025
·
Se alojó 1 noche
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
6
Sean
22 jun 2025
·
Se alojó 1 noche
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
4
Inna
28 jul 2025
·
Se alojó 1 noche
First of all, be prepared that they do have a main lodge and 4 different lodges that are located about 1 mile away from the main area. The room was nice and spacious, but there was no coffee maker, nor were there any tea or coffee facilities. Although there was a kitchen, it lacked pots and pans for cooking. AC was not working, Remote control was not working. Everything there is very outdated, and it seems like nobody cares. And one more thing the so-called queen beds are in fact full-size beds.
First of all, be prepared that they do have a main lodge and 4 different lodges that are located about 1 mile away from the main area. The room was nice and spacious, but there was no coffee maker, nor were there any tea or coffee facilities. Although there was a kitchen, it lacked pots and pans for cooking. AC was not working, Remote control was not working. Everything there is very outdated, and it seems like nobody cares. And one more thing the so-called queen beds are in fact full-size beds.
6
Melinda J
14 abr 2023
·
Se alojó 3 noches
The slope side kitchen rooms were spacious and clean. We did lose hot water for an evening. Check in was a bit of a challenge. Bring towels for the pool. Elevator system was a bit confusing. Only used the resort as a base to sleep while we explored the rest of the Poconos.
The slope side kitchen rooms were spacious and clean. We did lose hot water for an evening. Check in was a bit of a challenge. Bring towels for the pool. Elevator system was a bit confusing. Only used the resort as a base to sleep while we explored the rest of the Poconos.
8
QUN
8 sept 2025
·
Se alojó 1 noche
Would be a better experience if the AC works in the night. A bed room without window was hot after AC stopped working.
Would be a better experience if the AC works in the night. A bed room without window was hot after AC stopped working.
6
Lou
2 oct 2024
·
Se alojó 1 noche
Our suite was large and nice, but the sofa was like a rock so sitting in the living area was uncomfortable. It was disappointing because the fireplace was lovely. The whole property seems a little dated but the surroundings were very nice.
Our suite was large and nice, but the sofa was like a rock so sitting in the living area was uncomfortable. It was disappointing because the fireplace was lovely. The whole property seems a little dated but the surroundings were very nice.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente: varios huéspedes elogian al personal amable y a los gerentes serviciales, pero las largas colas para el registro, los teléfonos sin respuesta, los problemas con las llaves y las respuestas lentas o ausentes a las solicitudes son comunes.
Reseñas de huéspedes relacionadas
2
Tammy
16 jul 2024
·
Se alojó 2 noches
DO NOT STAY AT THIS PROPERTY! The story of our 3 night stay is too long to type so I will just post bullet points: We rented 3 rooms total: We went to check in 3 hours after the check in time and our rooms were not ready None of them had towels, one of them had no pillows, it took 24 HOURS and numerous phone calls to get them. Thankfully our other travellers shared theirs Outside of our room for the whole time we stayed there was a pile of dust and debris - apparently the hotel is under renovation and shouldn’t have been rented out. Why advertise it if it’s not available? Numerous times our room keys failed and we had to go all the way to the main check in building to reset them. NO TOILET PAPER IN THE ROOMS One of our rooms had no hot water until our last morning but then it was so hot (with no way to turn down) we couldn’t shower. Our rooms were supposed to be equipped with cups, plates etc - everything needed to make use of the kitchen in the room (which I called about before we arrived) but there was absolutely nothing. Rooms were dusty - not sure why our check in was late as there wasn’t a whole lot of cleaning going on EVERYTIME we went down the main office for something, there was someone else there complaining about similar issues. The staff at the front desk were not adequately trained to assist with these problems. The managers seemed to be “hiding” in the back and not willing to come out to help. They didn’t appreciate the fact we booked through Expedia.
DO NOT STAY AT THIS PROPERTY! The story of our 3 night stay is too long to type so I will just post bullet points: We rented 3 rooms total: We went to check in 3 hours after the check in time and our rooms were not ready None of them had towels, one of them had no pillows, it took 24 HOURS and numerous phone calls to get them. Thankfully our other travellers shared theirs Outside of our room for the whole time we stayed there was a pile of dust and debris - apparently the hotel is under renovation and shouldn’t have been rented out. Why advertise it if it’s not available? Numerous times our room keys failed and we had to go all the way to the main check in building to reset them. NO TOILET PAPER IN THE ROOMS One of our rooms had no hot water until our last morning but then it was so hot (with no way to turn down) we couldn’t shower. Our rooms were supposed to be equipped with cups, plates etc - everything needed to make use of the kitchen in the room (which I called about before we arrived) but there was absolutely nothing. Rooms were dusty - not sure why our check in was late as there wasn’t a whole lot of cleaning going on EVERYTIME we went down the main office for something, there was someone else there complaining about similar issues. The staff at the front desk were not adequately trained to assist with these problems. The managers seemed to be “hiding” in the back and not willing to come out to help. They didn’t appreciate the fact we booked through Expedia.
2
Johnny
22 jul 2024
·
Se alojó 2 noches
Staff was very rude, and it took them 2 hours to get us checked into our room.
Staff was very rude, and it took them 2 hours to get us checked into our room.
2
Anthony
23 jul 2023
·
Se alojó 1 noche
No room keys were administered to all guests for the entire weekend. Had to go to the front desk to ask security to open the door. Do not bother calling the front desk because they will not answer. I was also given the wrong room and told to suck it up because that’s all they had available. And expect a half hour line when checking in and checking out. Extremely disappointing hotel. Worst hotel experience ever.
No room keys were administered to all guests for the entire weekend. Had to go to the front desk to ask security to open the door. Do not bother calling the front desk because they will not answer. I was also given the wrong room and told to suck it up because that’s all they had available. And expect a half hour line when checking in and checking out. Extremely disappointing hotel. Worst hotel experience ever.
4
Carl
30 abr 2025
·
Se alojó 2 noches
Booked two rooms not adjoining, but next to each other, allowed me to check in 8pm but one was not cleaned, no cleaning personnel to clean at that time, moved my kids room four rooms away no long next to each otherWater park closed, restaurant on property only open on weekends, pool and rec area closed certain hours due to private parties, rooms outdated, no utensils or cups in the rooms,
Booked two rooms not adjoining, but next to each other, allowed me to check in 8pm but one was not cleaned, no cleaning personnel to clean at that time, moved my kids room four rooms away no long next to each otherWater park closed, restaurant on property only open on weekends, pool and rec area closed certain hours due to private parties, rooms outdated, no utensils or cups in the rooms,
2
Judy
1 may 2023
·
Se alojó 2 noches
This was a terrible experience, impossible to get a hold of someone at the front desk. When we went to speak to someone at the front desk they tried to accommodate us, we left to the new room, the keys didn’t work, had to drive back got keys, again they didn’t work, drove back then the key worked and the room was filthy, someone was staying in the room. We drove back again! Gave us a new room it accommodated us with the exception that the door to the bathroom didn’t work and didn’t close so Every-time my husband needed to use the restroom I had to get my little girls out of the room. When we woke up on Sunday we woke up to finding 5 roaches roaming around the bathroom.
This was a terrible experience, impossible to get a hold of someone at the front desk. When we went to speak to someone at the front desk they tried to accommodate us, we left to the new room, the keys didn’t work, had to drive back got keys, again they didn’t work, drove back then the key worked and the room was filthy, someone was staying in the room. We drove back again! Gave us a new room it accommodated us with the exception that the door to the bathroom didn’t work and didn’t close so Every-time my husband needed to use the restroom I had to get my little girls out of the room. When we woke up on Sunday we woke up to finding 5 roaches roaming around the bathroom.
4
amanda
17 abr 2023
·
Se alojó 2 noches
Waited in line over one hour just to check in. No A/C or window in our room. Room Temperature average was 89. Don't bother calling front desk, they don't answer the phones.
Waited in line over one hour just to check in. No A/C or window in our room. Room Temperature average was 89. Don't bother calling front desk, they don't answer the phones.
4
kevin
23 jun 2025
·
Se alojó 2 noches
We got there at 2:00 and it took nearly an hour to get checked in. They said we couldn’t get our room key till after 4:00 (understandable I guess). 4:00 rolls around and it took almost an hour to get our room key because everyone else who checked in early came back at that time. The room was not nearly as updated and clean as the pictures online showed. The ceiling tile in the shower was bowed and about to fall down because of water leak from above room. Told the front desk, maintenance replaced the tile but didn’t fix the leak as it was saturated and about to fall down again less than 4 hours later. Room only came with two towels even though we booked it for 4 people. Try calling the front desk(LOL). No one ever picked up. Drove to the front desk and asked for more towels. Towels never showed up, so had to try to communicate with a nice but non English speaking worker to get more towels. Wall paper was peeling off the walls in the bathroom, A/C barely worked, and walls were paper thin. Forgot to mention I heard two separate people in line that their room was given away to someone else and they had no more available rooms. Half of the water park was shut down but still cost $30 per person. Don’t expect to put more than 8 water bottles into the fridge which also barely collapse BTW and expect it to close cause it’s so tiny.
We got there at 2:00 and it took nearly an hour to get checked in. They said we couldn’t get our room key till after 4:00 (understandable I guess). 4:00 rolls around and it took almost an hour to get our room key because everyone else who checked in early came back at that time. The room was not nearly as updated and clean as the pictures online showed. The ceiling tile in the shower was bowed and about to fall down because of water leak from above room. Told the front desk, maintenance replaced the tile but didn’t fix the leak as it was saturated and about to fall down again less than 4 hours later. Room only came with two towels even though we booked it for 4 people. Try calling the front desk(LOL). No one ever picked up. Drove to the front desk and asked for more towels. Towels never showed up, so had to try to communicate with a nice but non English speaking worker to get more towels. Wall paper was peeling off the walls in the bathroom, A/C barely worked, and walls were paper thin. Forgot to mention I heard two separate people in line that their room was given away to someone else and they had no more available rooms. Half of the water park was shut down but still cost $30 per person. Don’t expect to put more than 8 water bottles into the fridge which also barely collapse BTW and expect it to close cause it’s so tiny.
6
Sean
22 jun 2025
·
Se alojó 1 noche
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
8
Joseph
30 mar 2025
·
Se alojó 1 noche
We got there a little early and did the paperwork but the room was not ready...we came back at 4:00 and the room was not registering as ready...BUT MICHALOS ONE OF THE MANAGERS INTERCEDED ON OUR BEHALF...TOOK CHARGE...CHECKED ON THE ROOM PERSONALLY AND GOT IT HANDLED...HE WAS MARVELOUS
We got there a little early and did the paperwork but the room was not ready...we came back at 4:00 and the room was not registering as ready...BUT MICHALOS ONE OF THE MANAGERS INTERCEDED ON OUR BEHALF...TOOK CHARGE...CHECKED ON THE ROOM PERSONALLY AND GOT IT HANDLED...HE WAS MARVELOUS
6
Barry
3 ago 2025
·
Se alojó 5 noches
This property was top-notch in its prime, but that is since passed and the facility is in desperate need of renovation. The waterpark and on-site restaurants are only open on the weekends. Maid services only when you check out. The outdoor and indoor pools were in good shape. The field house was OK. The theater movies were 20 years old the bowling alley in arcade. We’re in good shape. The fitness center was also very nice. Staff did the best they could but I felt sorry for them having to try to explain why things weren’t up to expectations by the website. Everyone was nice and when asked, they did attend to requests.
This property was top-notch in its prime, but that is since passed and the facility is in desperate need of renovation. The waterpark and on-site restaurants are only open on the weekends. Maid services only when you check out. The outdoor and indoor pools were in good shape. The field house was OK. The theater movies were 20 years old the bowling alley in arcade. We’re in good shape. The fitness center was also very nice. Staff did the best they could but I felt sorry for them having to try to explain why things weren’t up to expectations by the website. Everyone was nice and when asked, they did attend to requests.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno tranquilo y boscoso cerca del lago Harmony y las atracciones de Poconos, pero los edificios están dispersos y la orientación puede ser confusa; normalmente es necesario un coche para llegar a los servicios.
Reseñas de huéspedes relacionadas
10
LaToya
16 dic 2024
·
Se alojó 2 noches
You must have a car because everything is far in distance other then that beautiful place
You must have a car because everything is far in distance other then that beautiful place
8
Diana
23 jun 2025
·
Se alojó 1 noche
The hotel was very spacious and clean. We went to the Pocono Racetrack and it was close and easy to get to.
The hotel was very spacious and clean. We went to the Pocono Racetrack and it was close and easy to get to.
8
Hernan
23 jul 2025
·
Se alojó 1 noche
The location was excellent, and the stay and service were also very good. However, the hotel’s condition was quite poor. Many areas looked neglected and seemed to lack proper maintenance. Some parts even appeared abandoned. I will be back great expirience
The location was excellent, and the stay and service were also very good. However, the hotel’s condition was quite poor. Many areas looked neglected and seemed to lack proper maintenance. Some parts even appeared abandoned. I will be back great expirience
8
sweswe
12 may 2024
·
Se alojó 1 noche
It’s far from the main building where bowling, indoor pool and other activities. It’s inconvenient to drive to just swim. I have never been to a hotel where you have to drive again to swim.
It’s far from the main building where bowling, indoor pool and other activities. It’s inconvenient to drive to just swim. I have never been to a hotel where you have to drive again to swim.
10
Anil
24 feb 2025
·
Se alojó 2 noches
For the Lodge Rooms you need to check-in at the main building Front Desk located at the Town Center. Its not a big deal but you just need to know to go straight to the Town Center and get your key and come back to the Lodge. The Lodge room we stayed in was nice and newly renovated and it had a great view of the Lake. They just need to renovate the common areas in the Lodge and the hallways were cold going to the pool. It has a large pool and hot tub in the Lodge. The sauna was out of order while we were there.
For the Lodge Rooms you need to check-in at the main building Front Desk located at the Town Center. Its not a big deal but you just need to know to go straight to the Town Center and get your key and come back to the Lodge. The Lodge room we stayed in was nice and newly renovated and it had a great view of the Lake. They just need to renovate the common areas in the Lodge and the hallways were cold going to the pool. It has a large pool and hot tub in the Lodge. The sauna was out of order while we were there.
10
Daniel
18 dic 2025
·
Se alojó 1 noche
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
10
Jeffrey
15 oct 2024
·
Se alojó 3 noches
The employees were very friendly. The accommodations were clean, both the main Town Center and our room. The scenery was beautiful this time of year with the leaves changing. The location is convenient to a lot of the Poconos attractions. The only two things that were inconvenient were having to drive to the Town Center to use the pool and the lack of trolleys (carts) to get our luggage up to our room on the third floor. Other than those two items, we would definitely stay there again .
The employees were very friendly. The accommodations were clean, both the main Town Center and our room. The scenery was beautiful this time of year with the leaves changing. The location is convenient to a lot of the Poconos attractions. The only two things that were inconvenient were having to drive to the Town Center to use the pool and the lack of trolleys (carts) to get our luggage up to our room on the third floor. Other than those two items, we would definitely stay there again .
8
Linnard
10 ago 2025
·
Se alojó 2 noches
Very nice place with beautiful scenery and sights.
Very nice place with beautiful scenery and sights.
10
Nadira
24 jul 2024
·
Se alojó 1 noche
I like the trees, lake and mountains around. Anyone who loves nature will like it there.
I like the trees, lake and mountains around. Anyone who loves nature will like it there.
8
Susan
22 jun 2025
·
Se alojó 1 noche
When you arrive at split rock lodge, you need to go to the Towne Center to check in! Not the lodge, and they don’t tell or direct you to the towne center. Very frustrating and confusing! However our room at willow brook, a suite, was very nice!
When you arrive at split rock lodge, you need to go to the Towne Center to check in! Not the lodge, and they don’t tell or direct you to the towne center. Very frustrating and confusing! However our room at willow brook, a suite, was very nice!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La oferta gastronómica es limitada y variable: los locales a veces están cerrados o solo abren los fines de semana, la selección puede ser básica o fría y los precios parecen elevados, y la disponibilidad de café/desayuno es inconsistente; algunos huéspedes disfrutaron del bar o de una comida.
Reseñas de huéspedes relacionadas
10
Racheal
5 nov 2023
·
Se alojó 1 noche
Manager was so nice and friendly! Hotel has great potential for sure! Movie theater and bowling. Didn't even make it to the water park the kids loved the pool! Breakfast buffet could use more options. Overall a great stay and will be back for the indoor park. Hopefully more movie times and bowling will be open !
Manager was so nice and friendly! Hotel has great potential for sure! Movie theater and bowling. Didn't even make it to the water park the kids loved the pool! Breakfast buffet could use more options. Overall a great stay and will be back for the indoor park. Hopefully more movie times and bowling will be open !
6
Haimwantie
28 may 2025
·
Se alojó 1 noche
While we had to 2 hours for the room the amenities did make up for our wait. Dining options around the property are amazing.
While we had to 2 hours for the room the amenities did make up for our wait. Dining options around the property are amazing.
8
Beverly
16 jul 2025
·
Se alojó 1 noche
Property short on staff but not super big deal. Complementary breakfast provided. Easy to find places for food.
Property short on staff but not super big deal. Complementary breakfast provided. Easy to find places for food.
6
George
6 ago 2025
·
Se alojó 1 noche
Staff very nice, room clean and large, easy check in. No towels, Coffee Maker broken (leaked out water). No dining available, only take out items from lobby. Looks like full service only on the weekends.
Staff very nice, room clean and large, easy check in. No towels, Coffee Maker broken (leaked out water). No dining available, only take out items from lobby. Looks like full service only on the weekends.
4
tara
5 jun 2025
·
Se alojó 2 noches
Bartender was amazing! So friendly and engaging. Staff at the front desk… clueless! The property has NO restaurants unlike how they advertise. It was a huge disappointment. Great place for teens who want to drink in public and smoke lots of weed. I would Never bring a kid to this resort. It seems to be very mismanaged!! So many workers… yet, no one seems to be doing anything. I should have done my research! Don’t stay here unless what I’ve said is what you’re looking for!
Bartender was amazing! So friendly and engaging. Staff at the front desk… clueless! The property has NO restaurants unlike how they advertise. It was a huge disappointment. Great place for teens who want to drink in public and smoke lots of weed. I would Never bring a kid to this resort. It seems to be very mismanaged!! So many workers… yet, no one seems to be doing anything. I should have done my research! Don’t stay here unless what I’ve said is what you’re looking for!
6
Johanna
11 dic 2023
·
Se alojó 2 noches
Overall, the resort has potential to be better. Being able to have all the activities without leaving the resort is amazing when you’re traveling with kids, however, after going to the pool, we realized it was dirty needs to be maintained much better the options at the food court are not great and bagels are stale. Breakfast options were not good seemed like everything was premade and microwavable. You would have to leave the resort in order to find decent breakfast for food in general. They had a restaurant where you can pay $25 per person for buffet but even that food did not look appetizing. There was a worker by the pool and we asked for towels. We don’t have any which seemed ridiculous. If you’re staying at the resort, then we found out if you went to the front desk you were able to get towels. Their service was not great at all we had to walk to hotel room soaking wet. We were supposed to check out on Monday at 11 AM and our key was deactivated at around eight in the morning which was very inconvenient. Please note waterpark is separate. We assumed it was included but we had to pay about $20 extra per person to access the waterpark. On a positive note, if you have small kids, waterpark is convenient because it’s not very crowded and enough entertainment for kids we took our 5 year old and he loved it
Overall, the resort has potential to be better. Being able to have all the activities without leaving the resort is amazing when you’re traveling with kids, however, after going to the pool, we realized it was dirty needs to be maintained much better the options at the food court are not great and bagels are stale. Breakfast options were not good seemed like everything was premade and microwavable. You would have to leave the resort in order to find decent breakfast for food in general. They had a restaurant where you can pay $25 per person for buffet but even that food did not look appetizing. There was a worker by the pool and we asked for towels. We don’t have any which seemed ridiculous. If you’re staying at the resort, then we found out if you went to the front desk you were able to get towels. Their service was not great at all we had to walk to hotel room soaking wet. We were supposed to check out on Monday at 11 AM and our key was deactivated at around eight in the morning which was very inconvenient. Please note waterpark is separate. We assumed it was included but we had to pay about $20 extra per person to access the waterpark. On a positive note, if you have small kids, waterpark is convenient because it’s not very crowded and enough entertainment for kids we took our 5 year old and he loved it
6
Rafail
15 jul 2025
·
Se alojó 2 noches
It was a great place some time. Not popular anymore and everything goes down.
It was a great place some time. Not popular anymore and everything goes down.
4
Anne
1 ago 2025
·
Se alojó 1 noche
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
6
Gisselle
15 ene 2024
·
Se alojó 1 noche
Poor dining options. Buffet did not have much variety.
Poor dining options. Buffet did not have much variety.
10
Judy
30 may 2023
·
Se alojó 2 noches
One thing I did not like was the Buffet. Too expensive not enough food, the food was very cold. lots of empty tray with no food. The buffet needs a lot of improvement, more selections of food. It had lack of choices. Please try to work something better for the buffet service.
One thing I did not like was the Buffet. Too expensive not enough food, the food was very cold. lots of empty tray with no food. The buffet needs a lot of improvement, more selections of food. It had lack of choices. Please try to work something better for the buffet service.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Joel
7 jun 2026
·
Se alojó 2 noches
Muy limpio Personal muy amable 100% recomendable
Muy limpio Personal muy amable 100% recomendable
2
Juan
30 may 2026
·
Se alojó 1 noche
El baño estaba sucio después llame para que lo limpien nadie contestó fui a recepción, el parque de agua no estaba en servicio, fue una experiencia horrible
El baño estaba sucio después llame para que lo limpien nadie contestó fui a recepción, el parque de agua no estaba en servicio, fue una experiencia horrible
6
Juliet
17 may 2026
·
Se alojó 2 noches
Esta bueno para despejar pero tampoco es que es la gran cosa jjjj
Esta bueno para despejar pero tampoco es que es la gran cosa jjjj
10
Gabriel
17 may 2026
·
Se alojó 2 noches
Muy buen lugar me encantó
Muy buen lugar me encantó
6
amelia
17 may 2026
·
Se alojó 3 noches
Solo el aire acondicionado como que no funciona muy bien!
Solo el aire acondicionado como que no funciona muy bien!
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 16:00 a 23:00
Antes de la(s) 11:00
Depósito de seguridad
Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-16: 241.640326057312USD
- 2026-10-17: 243.60091856884765USD
- 2026-10-18: 193.27863824313354USD
- 2026-10-19: 196.7223740760498USD
- 2026-10-20: 195.27599850955198USD
- 2026-10-21: 195.27599850955198USD
- 2026-10-22: 195.0596964142456USD
- 2026-10-23: 245.05802949661253USD
- 2026-10-24: 241.86688333798216USD
- 2026-10-25: 195.2888603641052USD
- 2026-10-26: 196.72129368026734USD
- 2026-10-27: 197.6232012198181USD
- 2026-10-28: 195.48362314031982USD
- 2026-10-29: 196.5331333227234USD
- 2026-10-30: 245.67668470062256USD
- 2026-10-31: 241.2575058183899USD
- 2026-11-01: 191.8788740375366USD
- 2026-11-02: 192.26697621139525USD
- 2026-11-03: 194.75169787054443USD
- 2026-11-04: 196.42879795858764USD
- 2026-11-05: 196.6293742930603USD
- 2026-11-06: 247.40315716101074USD
- 2026-11-07: 242.78986716986083USD
- 2026-11-08: 196.42879795858764USD
- 2026-11-09: 193.49175059851072USD
- 2026-11-10: 196.60148979238892USD
- 2026-11-11: 210.17880644155883USD
- 2026-11-12: 278.36766041854855USD
- 2026-11-13: 344.764926652832USD
- 2026-11-14: 369.7668970783081USD
- 2026-11-15: 273.0576180425415USD
- 2026-11-16: 197.50807904699707USD
- 2026-11-17: 201.1668307897644USD
- 2026-11-18: 197.50807904699707USD
- 2026-11-19: 196.42879795858764USD
- 2026-11-20: 250.49991445635985USD
- 2026-11-21: 246.07564227972412USD
- 2026-11-22: 201.11286244805908USD
- 2026-11-23: 199.09461452984618USD
- 2026-11-24: 197.50807904699707USD
- 2026-11-25: 196.42879795858764USD
- 2026-11-26: 210.17880644155883USD
- 2026-11-27: 251.50440814782712USD
- 2026-11-28: 246.07564227972412USD
- 2026-11-29: 199.44322223565672USD
- 2026-11-30: 195.3495168701782USD
- 2026-12-01: 201.00494291378783USD
- 2026-12-02: 197.50807904699707USD
- 2026-12-03: 197.50807904699707USD
- 2026-12-04: 244.9963611913147USD
- 2026-12-05: 245.70868499475097USD
- 2026-12-06: 201.00494291378783USD
- 2026-12-07: 198.40286969369507USD
- 2026-12-08: 197.50807904699707USD
- 2026-12-09: 196.12381766342162USD
- 2026-12-10: 198.74924801138306USD
- 2026-12-11: 243.38110089996337USD
- 2026-12-12: 244.9963611913147USD
- 2026-12-13: 196.42879795858764USD
- 2026-12-14: 201.1668307897644USD
- 2026-12-15: 196.42879795858764USD
- 2026-12-16: 200.74590516308592USD
La recepción está abierta todos los días de 07:00 a 23:00. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: 100.00 USD por día
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Mascotas: 210 USD por mascota, por estancia
- No se cobran tasas por los animales de servicio
- Cargo por registro de salida tardía: 75.00 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Bañera de hidromasaje/Jacuzzi
Piscina
Habitaciones para no fumadores
Salones para banquetes
Caja fuerte
Actividades
Piscina
Minigolf
Senderismo
Piscina cubierta
Piscina climatizada al aire libre
Pool (Indoor)
Muebles de exterior
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
General
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Mesas y zona de picnic
Máquinas expendedoras
Habitación familiar
Snack Bar/Deli
Servicios
Salones para banquetes
Caja fuerte
Autoservicio de lavandería
Internet
WiFi gratuito