Split Rock Resort
US$ 128
/noite
Média para novembro
Preços para Split Rock Resort
Selecione datas para ver preços e disponibilidade
US$ 128
/noite
Média para novembro
Preços médios mensais
Em Split Rock Resort, o preço por noite é, em média, US$ 124 no mês mais barato (outubro) e US$ 188 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 148 |
| fevereiro | US$ 148 |
| março | US$ 154 |
| abril | US$ 155 |
| maio | US$ 145 |
| junho | US$ 153 |
| julho | US$ 149 |
| agosto | US$ 147 |
| setembro | US$ 188 |
| outubro | US$ 124 |
| novembro | US$ 128 |
| dezembro | US$ 143 |
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nov. · US$ 128
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Mais caro: setembro (aprox. US$ 188)
Mais barato: outubro (aprox. US$ 124)
Sobre este alojamento
Há várias opções de lazer e entretenimento ao seu dispor, incluindo campos de ténis interiores, uma piscina interior e uma sala de fitness. Wi-fi grátis, uma sala de jogos e uma loja de presentes/quiosque de jornais são algumas das comodida...
Comodidades
Há várias opções de lazer e entretenimento ao seu dispor, incluindo campos de ténis interiores, uma piscina interior e uma sala de fitness. Wi-fi grátis, uma sala de jogos e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis esta estância.
Comodidades para negócios
As principais comodidades incluem um business center, uma lavandaria e um cofre na receção. Planeia um evento em Lake Harmony? esta estância dispõe de um centro de conferências e de 10 salas de reuniões, com uma área total de 7061 metros quadrados. Há estacionamento grátis no local.
Quartos
Os 426 com mobília individualizada farão com que se sinta em casa. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As comodidades incluem ainda cofres e ferros/tábuas de engomar. A limpeza dos quartos é efetuada Limpeza dos quartos a pedido.
Localização
Ao alojar-se nSplit Rock Resort em Lake Harmony, ficará junto ao lago, apenas a alguns passos de Split Rock Resort Indoor Waterpark e a 12 minuto(s) a pé de Lake Harmony. Este resort para famílias está a 2 km (1,2 mi) de Hickory Run State Park e a 6 km (3,7 mi) de Pistas de Esqui Big Boulder.
O que há nas proximidades
Split Rock Resort Indoor Waterpark(0.1 milhas)
Lake Harmony(0.6 milhas)
Hickory Run State Park(1.2 milhas)
Harmony Ski Lift(3.6 milhas)
Merry Widow(3.6 milhas)
Hickory Run(3.6 milhas)
Blue Heron Ski Lift(3.6 milhas)
Central Park(3.6 milhas)
Tannenbaum(3.6 milhas)
Midway(3.6 milhas)
Ski School Slopes(3.6 milhas)
Edelweiss(3.6 milhas)
Carpet Lift(3.6 milhas)
Lower Sitzmark(3.6 milhas)
The Elbow(3.7 milhas)
Wilkes-Barre, Pensilvânia (AVP-Aeroporto Internacional Scranton)(29.9 milhas)
Allentown, Pensilvânia (ABE-Aeroporto Internacional de Lehigh Valley)(48.3 milhas)
Estacionamento
Banheira de hidromassagem/Jacúzi
Piscina
Quartos de não fumadores
Instalações para banquetes
Cofre
Localização
100 Moseywood Road, Lake Harmony, Pensilvânia, Estados Unidos
Split Rock Resort Indoor Waterpark (0.1 milhas)
Lake Harmony (0.6 milhas)
Hickory Run State Park (1.2 milhas)
Harmony Ski Lift (3.6 milhas)
Merry Widow (3.6 milhas)
Hickory Run (3.6 milhas)
Opções de quartos
5
One-Bedroom Deluxe Willowbrook King Suite - Non-Smoking
Detalhes do quarto
1 Cama De Casal Grande
e 1 Sofá-Cama
Dormidas 4
720 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Deluxe (2 Queen Beds)
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Suite (1 King Bed)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
One-Bedroom Willowbrook Suite with Two Queen Beds - Non-Smoking
Detalhes do quarto
1 Cama De Casal Grande
e 1 Sofá-Cama
Dormidas 4
720 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Split Rock Resort
7.3
Bom
Com base em 1.088 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
17%
Família
73%
Grupos
5%
Individual
0%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Split Rock Resort recebe avaliações mistas: os hóspedes apreciam as atividades para famílias, a localização à beira do lago e, ocasionalmente, os quartos espaçosos e reformados, mas muitos relatam instalações desatualizadas, fechamentos parciais (especialmente o parque aquático), manutenção inconsistente e desafios no serviço, desde o lento check-in até o suporte sem resposta.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Split Rock Resort recebe avaliações mistas: os hóspedes apreciam as atividades para famílias, a localização à beira do lago e, ocasionalmente, os quartos espaçosos e reformados, mas muitos relatam instalações desatualizadas, fechamentos parciais (especialmente o parque aquático), manutenção inconsistente e desafios no serviço, desde o lento check-in até o suporte sem resposta.
Problemas comuns incluem ar condicionado ou água quente que não funcionam, avisos para ferver a água, elevadores quebrados e piscinas ou hidromassagens frias ou fora de uso. A limpeza e o serviço de quarto são inconsistentes, e as opções de refeições são limitadas, com fechamentos e opções básicas ou caras. Muitos funcionários são simpáticos e se esforçam para ajudar, e o ambiente natural é tranquilo e pitoresco. Espere uma estadia econômica com muitas atividades no local, mas esteja preparado para condições desatualizadas e operações irregulares.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Há muitas atividades no local (boliche, fliperama, teatro), mas muitos hóspedes consideram as comodidades essenciais pouco confiáveis: o parque aquático coberto costuma estar fechado ou funcionando parcialmente e geralmente não está incluído, e piscinas, hidromassagens ou elevadores frequentemente estão frios, sujos ou fora de uso. O lago/praia e algumas opções ao ar livre às vezes não estão disponíveis, e os horários podem ser limitados aos fins de semana.
Avaliações dos hóspedes relacionadas
2
Patrick
30 de ago. de 2023
·
A estadia foi de 2 noites
The entire reason I booked this trip with my kids was because of the water park. We checked into the hotel. Water park closed!! They said mechanical issues and they expected it to be open the next day. Next day- water park closed!! So that was our stay. I asked for some sort of refund. Denied!! Never, ever again. Do not book this place.
The entire reason I booked this trip with my kids was because of the water park. We checked into the hotel. Water park closed!! They said mechanical issues and they expected it to be open the next day. Next day- water park closed!! So that was our stay. I asked for some sort of refund. Denied!! Never, ever again. Do not book this place.
4
Amanda
28 de set. de 2025
·
A estadia foi de 2 noites
If you're on a very tight budget, fine, otherwise, place needs lots of maintenance and updating. TVs did not work, carpets were not clean, bathtubs were not well maintained, most of the waterpark activities were closed - the only fun we had was the arcade!!! We would not go back !
If you're on a very tight budget, fine, otherwise, place needs lots of maintenance and updating. TVs did not work, carpets were not clean, bathtubs were not well maintained, most of the waterpark activities were closed - the only fun we had was the arcade!!! We would not go back !
6
Dilcia
11 de jul. de 2024
·
A estadia foi de 3 noites
This is an old property hence the price. The small water park is nice and the indoor pool is big and the hot tub is also big. When I booked I booked two rooms that had big refrigerators in the pictures but both rooms had mini fridge and only one had a microwave. The outside of our building was pretty with a small pond with frogs. I wish the water park was included as it is in other hotels and not a separate pay which is a bit pricey for its size and two of the slides not working for a while.
This is an old property hence the price. The small water park is nice and the indoor pool is big and the hot tub is also big. When I booked I booked two rooms that had big refrigerators in the pictures but both rooms had mini fridge and only one had a microwave. The outside of our building was pretty with a small pond with frogs. I wish the water park was included as it is in other hotels and not a separate pay which is a bit pricey for its size and two of the slides not working for a while.
6
Kyle
6 de ago. de 2025
·
A estadia foi de 1 noite
Not sure what is happening here, middle of summer and completely dead. Lake closed in the middle of summer, limited events. Has definitely seen better times
Not sure what is happening here, middle of summer and completely dead. Lake closed in the middle of summer, limited events. Has definitely seen better times
6
Suha
23 de jul. de 2025
·
A estadia foi de 2 noites
Indoor water park only open on the weekends. They have a water warning, so do not consume. My room was okay. Clean and the staff was so nice. This location is definitely convenient
Indoor water park only open on the weekends. They have a water warning, so do not consume. My room was okay. Clean and the staff was so nice. This location is definitely convenient
2
Carlo
30 de mar. de 2024
·
A estadia foi de 4 noites
DON’T BOOK HERE!! Horrible experience from day one. The first room they sent us to had someone occupying it, without the resort’s knowledge. The second room they sent us to didn’t have a working key card scanner on the front entrance. So, that was a security risk being as though anyone can enter the building anytime because the door is always unlocked.The waterpark is not open on weekdays and the pool was closed due to a mechanical issue our first three days of our stay. It smells old and musty in every building on the property. In dire need of renovations. The new owners are not from this country and none of the staff speak proper English so very hard to communicate to resolve any issues. Again DO NOT BOOK HERE!!!! Go to Kalahari or Camelback if you want to stay in the area.
DON’T BOOK HERE!! Horrible experience from day one. The first room they sent us to had someone occupying it, without the resort’s knowledge. The second room they sent us to didn’t have a working key card scanner on the front entrance. So, that was a security risk being as though anyone can enter the building anytime because the door is always unlocked.The waterpark is not open on weekdays and the pool was closed due to a mechanical issue our first three days of our stay. It smells old and musty in every building on the property. In dire need of renovations. The new owners are not from this country and none of the staff speak proper English so very hard to communicate to resolve any issues. Again DO NOT BOOK HERE!!!! Go to Kalahari or Camelback if you want to stay in the area.
6
Edward
18 de jun. de 2025
·
A estadia foi de 3 noites
Very few dining options on site. Property amenities: mini golf, bocce, outdoor pool, beach were unavailable. Indoor pool and hot tub were dirty.
Very few dining options on site. Property amenities: mini golf, bocce, outdoor pool, beach were unavailable. Indoor pool and hot tub were dirty.
8
MACKENSON
27 de mar. de 2023
·
A estadia foi de 2 noites
H20ooohh's a great family friendly indoor waterpark. There were three four-story slides, but only one was working. Poor giftshop and foods.
H20ooohh's a great family friendly indoor waterpark. There were three four-story slides, but only one was working. Poor giftshop and foods.
4
Anne
1 de ago. de 2025
·
A estadia foi de 1 noite
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
6
Victor
31 de mar. de 2025
·
A estadia foi de 1 noite
The place is nice and there are awesome rooms but the place seems to be deteriorating. I’ve been coming to this place for years and every time I come I find there is less attractions and dirtier rides.
The place is nice and there are awesome rooms but the place seems to be deteriorating. I’ve been coming to this place for years and every time I come I find there is less attractions and dirtier rides.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é irregular, com relatos frequentes de odores de mofo, carpetes manchados, banheiras ou áreas de piscina sujas e, ocasionalmente, pragas; alguns quartos estão bons, mas falhas na manutenção são visíveis. Descoloração da água durante avisos também foi mencionada.
Avaliações dos hóspedes relacionadas
2
mark
3 de nov. de 2025
·
A estadia foi de 1 noite
Found beg bugs in the room. Caused up to leave property in the middle of the night to go home. Property is well outdated and dingy. Main elevator out of order
Found beg bugs in the room. Caused up to leave property in the middle of the night to go home. Property is well outdated and dingy. Main elevator out of order
2
Nashea
26 de dez. de 2025
·
A estadia foi de 1 noite
Amenities weren't all together , water slides were down in waterpark hot tub wasn't working in waterpark . Pool was very nasty jacuzzi in pool area gets didn't work . My room was 5813 tub was nasty has to call twice fir so one to come clean it upon arrival , there was a pocket knife found under bed which indicate the room wasn't cleaned properly . I left way before check out I paid deposit in cash they couldn't locate that I paid in cash manager then came from back and found cash in drawer because the safe was unlocking so someone put cash in a random drawer . Elevators were down . Galway smelled like smoke .
Amenities weren't all together , water slides were down in waterpark hot tub wasn't working in waterpark . Pool was very nasty jacuzzi in pool area gets didn't work . My room was 5813 tub was nasty has to call twice fir so one to come clean it upon arrival , there was a pocket knife found under bed which indicate the room wasn't cleaned properly . I left way before check out I paid deposit in cash they couldn't locate that I paid in cash manager then came from back and found cash in drawer because the safe was unlocking so someone put cash in a random drawer . Elevators were down . Galway smelled like smoke .
2
Kami
2 de jun. de 2024
·
A estadia foi de 2 noites
Run down and very dirty. The resort had many nice things nobody was using. Public areas were dirty not maintained.
Run down and very dirty. The resort had many nice things nobody was using. Public areas were dirty not maintained.
4
Tiffany
23 de fev. de 2025
·
A estadia foi de 2 noites
We stayed at the Lodge. The pool and hot tub area had no ventilation, was extremely humid, smelled terrible, and had what appeared to be mold on the walls and ceiling. There was never anyone at the Lodge desk even though they had a sign with the hours that someone was supposed to be there and it is very difficult to get someone on the phone at the town center. WiFi didn’t work for most of our stay. Continental breakfast in the Lodge wasn’t available until the late morning, 3/4 of the amenities/restaurants advertised on the website were not open. When we asked someone at the front desk about this, they stated that they are “seasonal.” It would be nice if the website properly advertised what was available in the Winter when booking. Would not recommend.
We stayed at the Lodge. The pool and hot tub area had no ventilation, was extremely humid, smelled terrible, and had what appeared to be mold on the walls and ceiling. There was never anyone at the Lodge desk even though they had a sign with the hours that someone was supposed to be there and it is very difficult to get someone on the phone at the town center. WiFi didn’t work for most of our stay. Continental breakfast in the Lodge wasn’t available until the late morning, 3/4 of the amenities/restaurants advertised on the website were not open. When we asked someone at the front desk about this, they stated that they are “seasonal.” It would be nice if the website properly advertised what was available in the Winter when booking. Would not recommend.
4
Chloe
16 de ago. de 2025
·
A estadia foi de 4 noites
The staff was really nice. The rooms weren’t nasty but they smelled musty. Everything overall was very outdated. I wouldn’t say that the pictures online are accurate to the way it actually was.
The staff was really nice. The rooms weren’t nasty but they smelled musty. Everything overall was very outdated. I wouldn’t say that the pictures online are accurate to the way it actually was.
2
Kendra
9 de fev. de 2025
·
A estadia foi de 1 noite
Very noisy, there was a baby's pacifier and onsie under our mattress , bathroom had an awful smell to it
Very noisy, there was a baby's pacifier and onsie under our mattress , bathroom had an awful smell to it
4
Jennifer
3 de ago. de 2025
·
A estadia foi de 1 noite
The room was not appropriately clean. I could not get the tv work and I had to call to find out how to operate the shades. There were stains on the white bedding and there was a dirty throw pillow on the bed. The bedside table was sticky. I was on the 4th floor and the location was in a remote building. There was no security to get in the building, which did not make me feel safe. There was a bunch of trash in the parking lot. The building did not have a pleasant smell. Not worth the money that I spent.
The room was not appropriately clean. I could not get the tv work and I had to call to find out how to operate the shades. There were stains on the white bedding and there was a dirty throw pillow on the bed. The bedside table was sticky. I was on the 4th floor and the location was in a remote building. There was no security to get in the building, which did not make me feel safe. There was a bunch of trash in the parking lot. The building did not have a pleasant smell. Not worth the money that I spent.
2
Robyn
5 de jun. de 2023
·
A estadia foi de 1 noite
This property was extremely run down. The walk to our room took two elevators (one which was out of service) and a walk that took 10 minutes to get from the lobby to our room. Some rooms required a further walk and three separate elevators. Brown water came out of the sink and shower. The ice machine was filthy and broken. Vending machines were either empty or broken (charged us and didn't dispense drink). The beds were saggy and the couch was like sitting on cement. Staff was slow and not very friendly. Although it was one of the cheaper options it was way overpriced for accommodations. VERY DISAPPOINTED.
This property was extremely run down. The walk to our room took two elevators (one which was out of service) and a walk that took 10 minutes to get from the lobby to our room. Some rooms required a further walk and three separate elevators. Brown water came out of the sink and shower. The ice machine was filthy and broken. Vending machines were either empty or broken (charged us and didn't dispense drink). The beds were saggy and the couch was like sitting on cement. Staff was slow and not very friendly. Although it was one of the cheaper options it was way overpriced for accommodations. VERY DISAPPOINTED.
4
Destiny
26 de mai. de 2024
·
A estadia foi de 2 noites
Waited an extra 15 minutes because our room was being inspected, only to walk into lots of black dust and spot on the bed. Called the front desk only to be put on hold and sent to voicemail, TWICE. Found a nice maid in the hallway who didn’t speak English, but did help us with getting the bed clean. The bathroom lights were broken, sparking on and off. The porch light didn’t turn on. The bath turn jets were turning on by itself, and then not turning off. This even happened while we were sleeping. No hand soap in the kitchen, and the SMALLEST bottles of care products. Wouldn’t come again for the price.
Waited an extra 15 minutes because our room was being inspected, only to walk into lots of black dust and spot on the bed. Called the front desk only to be put on hold and sent to voicemail, TWICE. Found a nice maid in the hallway who didn’t speak English, but did help us with getting the bed clean. The bathroom lights were broken, sparking on and off. The porch light didn’t turn on. The bath turn jets were turning on by itself, and then not turning off. This even happened while we were sleeping. No hand soap in the kitchen, and the SMALLEST bottles of care products. Wouldn’t come again for the price.
6
Evelyn
6 de out. de 2025
·
A estadia foi de 2 noites
The staff was friendly However, The hotel rugs are all stained. Elevator in main hotel did not work. Everything looks rusty old and dirty. The pool was freezing. The hot tubs looked like jelly and very dirty. The fast food area served food that was cold in the middle. (Breakfast sandwich & wings) The hotel needs updating a SERIOUS MAKE Over.
The staff was friendly However, The hotel rugs are all stained. Elevator in main hotel did not work. Everything looks rusty old and dirty. The pool was freezing. The hot tubs looked like jelly and very dirty. The fast food area served food that was cold in the middle. (Breakfast sandwich & wings) The hotel needs updating a SERIOUS MAKE Over.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, com algumas vistas agradáveis, mas a decoração é antiga e os recursos do quarto podem ser pouco confiáveis (problemas com ar condicionado ou água quente, sofás-cama desconfortáveis, falta de cafeteiras ou utensílios de cozinha e Wi-Fi ou TVs instáveis).
Avaliações dos hóspedes relacionadas
8
Sarah
22 de ago. de 2025
·
A estadia foi de 1 noite
Beds and pillows were so comfy! The room was stifling when we first arrived but the AC after it was turned on helped. We left shortly and coming back at night, the room was perfect. The hallways were slightly moldy smelling and can be creepy early morning or late night. That said, I would stay again for a night or two (not alone though - my imagination would get the best of me)
Beds and pillows were so comfy! The room was stifling when we first arrived but the AC after it was turned on helped. We left shortly and coming back at night, the room was perfect. The hallways were slightly moldy smelling and can be creepy early morning or late night. That said, I would stay again for a night or two (not alone though - my imagination would get the best of me)
6
Edward
19 de out. de 2025
·
A estadia foi de 2 noites
Golf trip, dated property, rooms are large, staff friendly
Golf trip, dated property, rooms are large, staff friendly
8
Robert
30 de jun. de 2025
·
A estadia foi de 2 noites
Great location in the Pocono. The room was large and comfortable. The shower was okay but could be updated.
Great location in the Pocono. The room was large and comfortable. The shower was okay but could be updated.
6
Dhaval
28 de jul. de 2025
·
A estadia foi de 1 noite
There was no hot water and no one responded to the complaint till we checked out.
There was no hot water and no one responded to the complaint till we checked out.
10
Daniel
18 de dez. de 2025
·
A estadia foi de 1 noite
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
6
Sean
22 de jun. de 2025
·
A estadia foi de 1 noite
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
4
Inna
28 de jul. de 2025
·
A estadia foi de 1 noite
First of all, be prepared that they do have a main lodge and 4 different lodges that are located about 1 mile away from the main area. The room was nice and spacious, but there was no coffee maker, nor were there any tea or coffee facilities. Although there was a kitchen, it lacked pots and pans for cooking. AC was not working, Remote control was not working. Everything there is very outdated, and it seems like nobody cares. And one more thing the so-called queen beds are in fact full-size beds.
First of all, be prepared that they do have a main lodge and 4 different lodges that are located about 1 mile away from the main area. The room was nice and spacious, but there was no coffee maker, nor were there any tea or coffee facilities. Although there was a kitchen, it lacked pots and pans for cooking. AC was not working, Remote control was not working. Everything there is very outdated, and it seems like nobody cares. And one more thing the so-called queen beds are in fact full-size beds.
6
Melinda J
14 de abr. de 2023
·
A estadia foi de 3 noites
The slope side kitchen rooms were spacious and clean. We did lose hot water for an evening. Check in was a bit of a challenge. Bring towels for the pool. Elevator system was a bit confusing. Only used the resort as a base to sleep while we explored the rest of the Poconos.
The slope side kitchen rooms were spacious and clean. We did lose hot water for an evening. Check in was a bit of a challenge. Bring towels for the pool. Elevator system was a bit confusing. Only used the resort as a base to sleep while we explored the rest of the Poconos.
8
QUN
8 de set. de 2025
·
A estadia foi de 1 noite
Would be a better experience if the AC works in the night. A bed room without window was hot after AC stopped working.
Would be a better experience if the AC works in the night. A bed room without window was hot after AC stopped working.
6
Lou
2 de out. de 2024
·
A estadia foi de 1 noite
Our suite was large and nice, but the sofa was like a rock so sitting in the living area was uncomfortable. It was disappointing because the fireplace was lovely. The whole property seems a little dated but the surroundings were very nice.
Our suite was large and nice, but the sofa was like a rock so sitting in the living area was uncomfortable. It was disappointing because the fireplace was lovely. The whole property seems a little dated but the surroundings were very nice.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é inconsistente: vários hóspedes elogiam funcionários simpáticos e gerentes prestativos, mas filas longas no check-in, telefones sem resposta, problemas com as chaves e respostas lentas ou ausentes a pedidos são comuns.
Avaliações dos hóspedes relacionadas
2
Tammy
16 de jul. de 2024
·
A estadia foi de 2 noites
DO NOT STAY AT THIS PROPERTY! The story of our 3 night stay is too long to type so I will just post bullet points: We rented 3 rooms total: We went to check in 3 hours after the check in time and our rooms were not ready None of them had towels, one of them had no pillows, it took 24 HOURS and numerous phone calls to get them. Thankfully our other travellers shared theirs Outside of our room for the whole time we stayed there was a pile of dust and debris - apparently the hotel is under renovation and shouldn’t have been rented out. Why advertise it if it’s not available? Numerous times our room keys failed and we had to go all the way to the main check in building to reset them. NO TOILET PAPER IN THE ROOMS One of our rooms had no hot water until our last morning but then it was so hot (with no way to turn down) we couldn’t shower. Our rooms were supposed to be equipped with cups, plates etc - everything needed to make use of the kitchen in the room (which I called about before we arrived) but there was absolutely nothing. Rooms were dusty - not sure why our check in was late as there wasn’t a whole lot of cleaning going on EVERYTIME we went down the main office for something, there was someone else there complaining about similar issues. The staff at the front desk were not adequately trained to assist with these problems. The managers seemed to be “hiding” in the back and not willing to come out to help. They didn’t appreciate the fact we booked through Expedia.
DO NOT STAY AT THIS PROPERTY! The story of our 3 night stay is too long to type so I will just post bullet points: We rented 3 rooms total: We went to check in 3 hours after the check in time and our rooms were not ready None of them had towels, one of them had no pillows, it took 24 HOURS and numerous phone calls to get them. Thankfully our other travellers shared theirs Outside of our room for the whole time we stayed there was a pile of dust and debris - apparently the hotel is under renovation and shouldn’t have been rented out. Why advertise it if it’s not available? Numerous times our room keys failed and we had to go all the way to the main check in building to reset them. NO TOILET PAPER IN THE ROOMS One of our rooms had no hot water until our last morning but then it was so hot (with no way to turn down) we couldn’t shower. Our rooms were supposed to be equipped with cups, plates etc - everything needed to make use of the kitchen in the room (which I called about before we arrived) but there was absolutely nothing. Rooms were dusty - not sure why our check in was late as there wasn’t a whole lot of cleaning going on EVERYTIME we went down the main office for something, there was someone else there complaining about similar issues. The staff at the front desk were not adequately trained to assist with these problems. The managers seemed to be “hiding” in the back and not willing to come out to help. They didn’t appreciate the fact we booked through Expedia.
2
Johnny
22 de jul. de 2024
·
A estadia foi de 2 noites
Staff was very rude, and it took them 2 hours to get us checked into our room.
Staff was very rude, and it took them 2 hours to get us checked into our room.
2
Anthony
23 de jul. de 2023
·
A estadia foi de 1 noite
No room keys were administered to all guests for the entire weekend. Had to go to the front desk to ask security to open the door. Do not bother calling the front desk because they will not answer. I was also given the wrong room and told to suck it up because that’s all they had available. And expect a half hour line when checking in and checking out. Extremely disappointing hotel. Worst hotel experience ever.
No room keys were administered to all guests for the entire weekend. Had to go to the front desk to ask security to open the door. Do not bother calling the front desk because they will not answer. I was also given the wrong room and told to suck it up because that’s all they had available. And expect a half hour line when checking in and checking out. Extremely disappointing hotel. Worst hotel experience ever.
4
Carl
30 de abr. de 2025
·
A estadia foi de 2 noites
Booked two rooms not adjoining, but next to each other, allowed me to check in 8pm but one was not cleaned, no cleaning personnel to clean at that time, moved my kids room four rooms away no long next to each otherWater park closed, restaurant on property only open on weekends, pool and rec area closed certain hours due to private parties, rooms outdated, no utensils or cups in the rooms,
Booked two rooms not adjoining, but next to each other, allowed me to check in 8pm but one was not cleaned, no cleaning personnel to clean at that time, moved my kids room four rooms away no long next to each otherWater park closed, restaurant on property only open on weekends, pool and rec area closed certain hours due to private parties, rooms outdated, no utensils or cups in the rooms,
2
Judy
1 de mai. de 2023
·
A estadia foi de 2 noites
This was a terrible experience, impossible to get a hold of someone at the front desk. When we went to speak to someone at the front desk they tried to accommodate us, we left to the new room, the keys didn’t work, had to drive back got keys, again they didn’t work, drove back then the key worked and the room was filthy, someone was staying in the room. We drove back again! Gave us a new room it accommodated us with the exception that the door to the bathroom didn’t work and didn’t close so Every-time my husband needed to use the restroom I had to get my little girls out of the room. When we woke up on Sunday we woke up to finding 5 roaches roaming around the bathroom.
This was a terrible experience, impossible to get a hold of someone at the front desk. When we went to speak to someone at the front desk they tried to accommodate us, we left to the new room, the keys didn’t work, had to drive back got keys, again they didn’t work, drove back then the key worked and the room was filthy, someone was staying in the room. We drove back again! Gave us a new room it accommodated us with the exception that the door to the bathroom didn’t work and didn’t close so Every-time my husband needed to use the restroom I had to get my little girls out of the room. When we woke up on Sunday we woke up to finding 5 roaches roaming around the bathroom.
4
amanda
17 de abr. de 2023
·
A estadia foi de 2 noites
Waited in line over one hour just to check in. No A/C or window in our room. Room Temperature average was 89. Don't bother calling front desk, they don't answer the phones.
Waited in line over one hour just to check in. No A/C or window in our room. Room Temperature average was 89. Don't bother calling front desk, they don't answer the phones.
4
kevin
23 de jun. de 2025
·
A estadia foi de 2 noites
We got there at 2:00 and it took nearly an hour to get checked in. They said we couldn’t get our room key till after 4:00 (understandable I guess). 4:00 rolls around and it took almost an hour to get our room key because everyone else who checked in early came back at that time. The room was not nearly as updated and clean as the pictures online showed. The ceiling tile in the shower was bowed and about to fall down because of water leak from above room. Told the front desk, maintenance replaced the tile but didn’t fix the leak as it was saturated and about to fall down again less than 4 hours later. Room only came with two towels even though we booked it for 4 people. Try calling the front desk(LOL). No one ever picked up. Drove to the front desk and asked for more towels. Towels never showed up, so had to try to communicate with a nice but non English speaking worker to get more towels. Wall paper was peeling off the walls in the bathroom, A/C barely worked, and walls were paper thin. Forgot to mention I heard two separate people in line that their room was given away to someone else and they had no more available rooms. Half of the water park was shut down but still cost $30 per person. Don’t expect to put more than 8 water bottles into the fridge which also barely collapse BTW and expect it to close cause it’s so tiny.
We got there at 2:00 and it took nearly an hour to get checked in. They said we couldn’t get our room key till after 4:00 (understandable I guess). 4:00 rolls around and it took almost an hour to get our room key because everyone else who checked in early came back at that time. The room was not nearly as updated and clean as the pictures online showed. The ceiling tile in the shower was bowed and about to fall down because of water leak from above room. Told the front desk, maintenance replaced the tile but didn’t fix the leak as it was saturated and about to fall down again less than 4 hours later. Room only came with two towels even though we booked it for 4 people. Try calling the front desk(LOL). No one ever picked up. Drove to the front desk and asked for more towels. Towels never showed up, so had to try to communicate with a nice but non English speaking worker to get more towels. Wall paper was peeling off the walls in the bathroom, A/C barely worked, and walls were paper thin. Forgot to mention I heard two separate people in line that their room was given away to someone else and they had no more available rooms. Half of the water park was shut down but still cost $30 per person. Don’t expect to put more than 8 water bottles into the fridge which also barely collapse BTW and expect it to close cause it’s so tiny.
6
Sean
22 de jun. de 2025
·
A estadia foi de 1 noite
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
8
Joseph
30 de mar. de 2025
·
A estadia foi de 1 noite
We got there a little early and did the paperwork but the room was not ready...we came back at 4:00 and the room was not registering as ready...BUT MICHALOS ONE OF THE MANAGERS INTERCEDED ON OUR BEHALF...TOOK CHARGE...CHECKED ON THE ROOM PERSONALLY AND GOT IT HANDLED...HE WAS MARVELOUS
We got there a little early and did the paperwork but the room was not ready...we came back at 4:00 and the room was not registering as ready...BUT MICHALOS ONE OF THE MANAGERS INTERCEDED ON OUR BEHALF...TOOK CHARGE...CHECKED ON THE ROOM PERSONALLY AND GOT IT HANDLED...HE WAS MARVELOUS
6
Barry
3 de ago. de 2025
·
A estadia foi de 5 noites
This property was top-notch in its prime, but that is since passed and the facility is in desperate need of renovation. The waterpark and on-site restaurants are only open on the weekends. Maid services only when you check out. The outdoor and indoor pools were in good shape. The field house was OK. The theater movies were 20 years old the bowling alley in arcade. We’re in good shape. The fitness center was also very nice. Staff did the best they could but I felt sorry for them having to try to explain why things weren’t up to expectations by the website. Everyone was nice and when asked, they did attend to requests.
This property was top-notch in its prime, but that is since passed and the facility is in desperate need of renovation. The waterpark and on-site restaurants are only open on the weekends. Maid services only when you check out. The outdoor and indoor pools were in good shape. The field house was OK. The theater movies were 20 years old the bowling alley in arcade. We’re in good shape. The fitness center was also very nice. Staff did the best they could but I felt sorry for them having to try to explain why things weren’t up to expectations by the website. Everyone was nice and when asked, they did attend to requests.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização tranquila e arborizada perto do Lake Harmony e das atrações de Poconos, mas os edifícios são dispersos e a navegação pode ser confusa; um carro geralmente é necessário para chegar às comodidades.
Avaliações dos hóspedes relacionadas
10
LaToya
16 de dez. de 2024
·
A estadia foi de 2 noites
You must have a car because everything is far in distance other then that beautiful place
You must have a car because everything is far in distance other then that beautiful place
8
Diana
23 de jun. de 2025
·
A estadia foi de 1 noite
The hotel was very spacious and clean. We went to the Pocono Racetrack and it was close and easy to get to.
The hotel was very spacious and clean. We went to the Pocono Racetrack and it was close and easy to get to.
8
Hernan
23 de jul. de 2025
·
A estadia foi de 1 noite
The location was excellent, and the stay and service were also very good. However, the hotel’s condition was quite poor. Many areas looked neglected and seemed to lack proper maintenance. Some parts even appeared abandoned. I will be back great expirience
The location was excellent, and the stay and service were also very good. However, the hotel’s condition was quite poor. Many areas looked neglected and seemed to lack proper maintenance. Some parts even appeared abandoned. I will be back great expirience
8
sweswe
12 de mai. de 2024
·
A estadia foi de 1 noite
It’s far from the main building where bowling, indoor pool and other activities. It’s inconvenient to drive to just swim. I have never been to a hotel where you have to drive again to swim.
It’s far from the main building where bowling, indoor pool and other activities. It’s inconvenient to drive to just swim. I have never been to a hotel where you have to drive again to swim.
10
Anil
24 de fev. de 2025
·
A estadia foi de 2 noites
For the Lodge Rooms you need to check-in at the main building Front Desk located at the Town Center. Its not a big deal but you just need to know to go straight to the Town Center and get your key and come back to the Lodge. The Lodge room we stayed in was nice and newly renovated and it had a great view of the Lake. They just need to renovate the common areas in the Lodge and the hallways were cold going to the pool. It has a large pool and hot tub in the Lodge. The sauna was out of order while we were there.
For the Lodge Rooms you need to check-in at the main building Front Desk located at the Town Center. Its not a big deal but you just need to know to go straight to the Town Center and get your key and come back to the Lodge. The Lodge room we stayed in was nice and newly renovated and it had a great view of the Lake. They just need to renovate the common areas in the Lodge and the hallways were cold going to the pool. It has a large pool and hot tub in the Lodge. The sauna was out of order while we were there.
10
Daniel
18 de dez. de 2025
·
A estadia foi de 1 noite
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
10
Jeffrey
15 de out. de 2024
·
A estadia foi de 3 noites
The employees were very friendly. The accommodations were clean, both the main Town Center and our room. The scenery was beautiful this time of year with the leaves changing. The location is convenient to a lot of the Poconos attractions. The only two things that were inconvenient were having to drive to the Town Center to use the pool and the lack of trolleys (carts) to get our luggage up to our room on the third floor. Other than those two items, we would definitely stay there again .
The employees were very friendly. The accommodations were clean, both the main Town Center and our room. The scenery was beautiful this time of year with the leaves changing. The location is convenient to a lot of the Poconos attractions. The only two things that were inconvenient were having to drive to the Town Center to use the pool and the lack of trolleys (carts) to get our luggage up to our room on the third floor. Other than those two items, we would definitely stay there again .
8
Linnard
10 de ago. de 2025
·
A estadia foi de 2 noites
Very nice place with beautiful scenery and sights.
Very nice place with beautiful scenery and sights.
10
Nadira
24 de jul. de 2024
·
A estadia foi de 1 noite
I like the trees, lake and mountains around. Anyone who loves nature will like it there.
I like the trees, lake and mountains around. Anyone who loves nature will like it there.
8
Susan
22 de jun. de 2025
·
A estadia foi de 1 noite
When you arrive at split rock lodge, you need to go to the Towne Center to check in! Not the lodge, and they don’t tell or direct you to the towne center. Very frustrating and confusing! However our room at willow brook, a suite, was very nice!
When you arrive at split rock lodge, you need to go to the Towne Center to check in! Not the lodge, and they don’t tell or direct you to the towne center. Very frustrating and confusing! However our room at willow brook, a suite, was very nice!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opções de refeições são limitadas e variáveis: os estabelecimentos às vezes estão fechados ou abertos apenas nos fins de semana, as opções podem ser básicas ou frias e os preços parecem altos, e a disponibilidade de café/café da manhã é inconsistente; alguns hóspedes apreciaram o bar ou uma refeição.
Avaliações dos hóspedes relacionadas
10
Racheal
5 de nov. de 2023
·
A estadia foi de 1 noite
Manager was so nice and friendly! Hotel has great potential for sure! Movie theater and bowling. Didn't even make it to the water park the kids loved the pool! Breakfast buffet could use more options. Overall a great stay and will be back for the indoor park. Hopefully more movie times and bowling will be open !
Manager was so nice and friendly! Hotel has great potential for sure! Movie theater and bowling. Didn't even make it to the water park the kids loved the pool! Breakfast buffet could use more options. Overall a great stay and will be back for the indoor park. Hopefully more movie times and bowling will be open !
6
Haimwantie
28 de mai. de 2025
·
A estadia foi de 1 noite
While we had to 2 hours for the room the amenities did make up for our wait. Dining options around the property are amazing.
While we had to 2 hours for the room the amenities did make up for our wait. Dining options around the property are amazing.
8
Beverly
16 de jul. de 2025
·
A estadia foi de 1 noite
Property short on staff but not super big deal. Complementary breakfast provided. Easy to find places for food.
Property short on staff but not super big deal. Complementary breakfast provided. Easy to find places for food.
6
George
6 de ago. de 2025
·
A estadia foi de 1 noite
Staff very nice, room clean and large, easy check in. No towels, Coffee Maker broken (leaked out water). No dining available, only take out items from lobby. Looks like full service only on the weekends.
Staff very nice, room clean and large, easy check in. No towels, Coffee Maker broken (leaked out water). No dining available, only take out items from lobby. Looks like full service only on the weekends.
4
tara
5 de jun. de 2025
·
A estadia foi de 2 noites
Bartender was amazing! So friendly and engaging. Staff at the front desk… clueless! The property has NO restaurants unlike how they advertise. It was a huge disappointment. Great place for teens who want to drink in public and smoke lots of weed. I would Never bring a kid to this resort. It seems to be very mismanaged!! So many workers… yet, no one seems to be doing anything. I should have done my research! Don’t stay here unless what I’ve said is what you’re looking for!
Bartender was amazing! So friendly and engaging. Staff at the front desk… clueless! The property has NO restaurants unlike how they advertise. It was a huge disappointment. Great place for teens who want to drink in public and smoke lots of weed. I would Never bring a kid to this resort. It seems to be very mismanaged!! So many workers… yet, no one seems to be doing anything. I should have done my research! Don’t stay here unless what I’ve said is what you’re looking for!
6
Johanna
11 de dez. de 2023
·
A estadia foi de 2 noites
Overall, the resort has potential to be better. Being able to have all the activities without leaving the resort is amazing when you’re traveling with kids, however, after going to the pool, we realized it was dirty needs to be maintained much better the options at the food court are not great and bagels are stale. Breakfast options were not good seemed like everything was premade and microwavable. You would have to leave the resort in order to find decent breakfast for food in general. They had a restaurant where you can pay $25 per person for buffet but even that food did not look appetizing. There was a worker by the pool and we asked for towels. We don’t have any which seemed ridiculous. If you’re staying at the resort, then we found out if you went to the front desk you were able to get towels. Their service was not great at all we had to walk to hotel room soaking wet. We were supposed to check out on Monday at 11 AM and our key was deactivated at around eight in the morning which was very inconvenient. Please note waterpark is separate. We assumed it was included but we had to pay about $20 extra per person to access the waterpark. On a positive note, if you have small kids, waterpark is convenient because it’s not very crowded and enough entertainment for kids we took our 5 year old and he loved it
Overall, the resort has potential to be better. Being able to have all the activities without leaving the resort is amazing when you’re traveling with kids, however, after going to the pool, we realized it was dirty needs to be maintained much better the options at the food court are not great and bagels are stale. Breakfast options were not good seemed like everything was premade and microwavable. You would have to leave the resort in order to find decent breakfast for food in general. They had a restaurant where you can pay $25 per person for buffet but even that food did not look appetizing. There was a worker by the pool and we asked for towels. We don’t have any which seemed ridiculous. If you’re staying at the resort, then we found out if you went to the front desk you were able to get towels. Their service was not great at all we had to walk to hotel room soaking wet. We were supposed to check out on Monday at 11 AM and our key was deactivated at around eight in the morning which was very inconvenient. Please note waterpark is separate. We assumed it was included but we had to pay about $20 extra per person to access the waterpark. On a positive note, if you have small kids, waterpark is convenient because it’s not very crowded and enough entertainment for kids we took our 5 year old and he loved it
6
Rafail
15 de jul. de 2025
·
A estadia foi de 2 noites
It was a great place some time. Not popular anymore and everything goes down.
It was a great place some time. Not popular anymore and everything goes down.
4
Anne
1 de ago. de 2025
·
A estadia foi de 1 noite
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
I stress if you are going here to call & see of the Water park is open the day that you go. We went on a Mon & Tuesday. Apparently, those days there is no waterpark or open restaurant at the resort. Many places in area close by 10pm, we had to settle for fast food 1st night. NO WATERPARK so disappointed. No info about that on the website or here. We arrived & the young man that checked us in placed us so far away even though he said the place was empty. The room was pleasantly clean inside. NO HOT WATER. Electrical outlets for charging anything that we had were not functioning. Finally found 1 that worked. I told Christine at the front desk at 7:30am that there was NO HOT water. She said no one else complained. I said NO ONE else is occupying rooms near us. You can tell because rooms doors are ajar for cleaning. ALL empty. I also asked for more towels & tp. NOPE. Never got them. When we left at 1pm the maint. man was repairing the hot water heater. I asked if it was in need of repair & he said YES. Christine was wrong. I actually went to the front desk 3 times but no one came until we had to check out. I saw a maid & she spoke no english. I motioned for towels/tp & she motioned to go to the front desk. Umm, I already did. The hot tub jets did not work. Pool needed to be cleaned. I did it. Mini fridge held barely anything or kept it cold. Wish they updated the place because it is so cool. Enjoyed Movie, Bowling & game room. Wish they Updated. I have so many ideas. Contact me.
6
Gisselle
15 de jan. de 2024
·
A estadia foi de 1 noite
Poor dining options. Buffet did not have much variety.
Poor dining options. Buffet did not have much variety.
10
Judy
30 de mai. de 2023
·
A estadia foi de 2 noites
One thing I did not like was the Buffet. Too expensive not enough food, the food was very cold. lots of empty tray with no food. The buffet needs a lot of improvement, more selections of food. It had lack of choices. Please try to work something better for the buffet service.
One thing I did not like was the Buffet. Too expensive not enough food, the food was very cold. lots of empty tray with no food. The buffet needs a lot of improvement, more selections of food. It had lack of choices. Please try to work something better for the buffet service.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Lidia
19 de mai. de 2026
·
A estadia foi de 2 noites
Lindo Todo
Lindo Todo
4
Carolann
15 de set. de 2026
·
A estadia foi de 1 noite
The property was not kept well. The indoor water park was closed, the interior area of the h20 pool area the ceilings were damaged and need repair, the food courts Closed, the outdoor pool dirty and unkept. The property manager Pablo was highly disrespectful, and the location looks like a ghost town. The breakfast is good however the attendant there watches the patrons like a hawk and they run out of some of the food a half hour before breakfast is done.
The property was not kept well. The indoor water park was closed, the interior area of the h20 pool area the ceilings were damaged and need repair, the food courts Closed, the outdoor pool dirty and unkept. The property manager Pablo was highly disrespectful, and the location looks like a ghost town. The breakfast is good however the attendant there watches the patrons like a hawk and they run out of some of the food a half hour before breakfast is done.
8
Nicole
13 de set. de 2026
·
A estadia foi de 3 noites
Due to construction, our room was moved to the Willowbrook Building for our stay. Front desk staff messed up at checkin (and i didnt know because this was my first time staying in a hotel) and we had issues with the night auditor attempting to charge various incorrect amounts on my card through the night because of it. (I had an insane number of suspicious activity and fraud alerts from my bank when i woke up), we did get it sorted out but only after waking up to security trying to break down the door telling us we were kicked out for non payment (i had paid the security deposit at check in. I guess they were supposed to charge the rest of the stay then as well but since they didnt & i just thought it was due at checkout & then theyd charge the rest). I was first charged like double the cost of the stay and it didnt go through and i immediatley texted the front desk number an got no reply. Then the MANY, MANY attempted charges through the night were all amounts that were more than the cost of the stay or random. None of them made sense and i did email a few people to ask what was happening but didnt get replies until after the security wakeup call. If you’re planning on staying here, pay before you get there or freeze your card after you checkin. The room itself was okay. Only one of the remotes for the TVs kinda worked though & the couch was VERY firm, absolutely no cushion. Other than that, we enjoyed our stay.
Due to construction, our room was moved to the Willowbrook Building for our stay. Front desk staff messed up at checkin (and i didnt know because this was my first time staying in a hotel) and we had issues with the night auditor attempting to charge various incorrect amounts on my card through the night because of it. (I had an insane number of suspicious activity and fraud alerts from my bank when i woke up), we did get it sorted out but only after waking up to security trying to break down the door telling us we were kicked out for non payment (i had paid the security deposit at check in. I guess they were supposed to charge the rest of the stay then as well but since they didnt & i just thought it was due at checkout & then theyd charge the rest). I was first charged like double the cost of the stay and it didnt go through and i immediatley texted the front desk number an got no reply. Then the MANY, MANY attempted charges through the night were all amounts that were more than the cost of the stay or random. None of them made sense and i did email a few people to ask what was happening but didnt get replies until after the security wakeup call. If you’re planning on staying here, pay before you get there or freeze your card after you checkin. The room itself was okay. Only one of the remotes for the TVs kinda worked though & the couch was VERY firm, absolutely no cushion. Other than that, we enjoyed our stay.
2
Olivia
1 de set. de 2026
·
A estadia foi de 2 noites
All amenities broken and or closed did not get to stay at the resort they forced me to stay at a hotel 2 miles away they double charged me
All amenities broken and or closed did not get to stay at the resort they forced me to stay at a hotel 2 miles away they double charged me
2
Shia
30 de ago. de 2026
·
A estadia foi de 3 noites
Very old outdated...smell really bad in the hallways lobby and in the rooms..room wasn't really cleaned still had open beer cans in the freezer and terrible smell...would not fo back to this resort
Very old outdated...smell really bad in the hallways lobby and in the rooms..room wasn't really cleaned still had open beer cans in the freezer and terrible smell...would not fo back to this resort
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
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|---|---|---|---|---|---|---|
dezembro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-07: 222.36963443298342USD
- 2026-11-08: 159.6601498844147USD
- 2026-11-09: 159.61960197410585USD
- 2026-11-10: 159.65090509681704USD
- 2026-11-11: 200.30990580368044USD
- 2026-11-12: 262.4100500873566USD
- 2026-11-13: 332.66946716613774USD
- 2026-11-14: 356.30448041152954USD
- 2026-11-15: 263.36151546974185USD
- 2026-11-16: 163.04758281059267USD
- 2026-11-17: 164.02513412857056USD
- 2026-11-18: 165.1042421573639USD
- 2026-11-19: 164.02513412857056USD
- 2026-11-20: 205.03140916366578USD
- 2026-11-21: 204.47554931526184USD
- 2026-11-22: 166.8253531013489USD
- 2026-11-23: 166.86279109230043USD
- 2026-11-24: 166.86279109230043USD
- 2026-11-25: 166.18335018615724USD
- 2026-11-26: 200.8348533935547USD
- 2026-11-27: 207.1896422153473USD
- 2026-11-28: 207.27597221717835USD
- 2026-11-29: 165.44150696372986USD
- 2026-11-30: 167.86197589302063USD
- 2026-12-01: 166.19529703483582USD
- 2026-12-02: 166.66895644645692USD
- 2026-12-03: 166.88257221870424USD
- 2026-12-04: 207.1896422153473USD
- 2026-12-05: 207.52955810050966USD
- 2026-12-06: 167.7506985599518USD
- 2026-12-07: 166.18335018615724USD
- 2026-12-08: 167.26245821495058USD
- 2026-12-09: 165.1042421573639USD
- 2026-12-10: 166.66895644645692USD
- 2026-12-11: 203.19776332359316USD
- 2026-12-12: 205.03140916366578USD
- 2026-12-13: 168.7624250026703USD
- 2026-12-14: 169.51781251869204USD
- 2026-12-15: 164.02513412857056USD
- 2026-12-16: 168.34158323783876USD
- 2026-12-17: 168.7624250026703USD
- 2026-12-18: 205.03140916366578USD
- 2026-12-19: 206.11053418655396USD
- 2026-12-20: 196.7708685573578USD
- 2026-12-21: 268.6990547679901USD
- 2026-12-22: 269.5897492671967USD
- 2026-12-23: 273.7748850055695USD
- 2026-12-24: 267.6199467391968USD
- 2026-12-25: 337.7622914985657USD
- 2026-12-26: 337.7622914985657USD
- 2026-12-27: 269.7781797908783USD
- 2026-12-28: 267.6199467391968USD
- 2026-12-29: 273.7748850055695USD
- 2026-12-30: 276.0454490242005USD
- 2026-12-31: 268.6990547679901USD
- 2027-01-01: 336.6831664756775USD
- 2027-01-02: 333.44582539520263USD
- 2027-01-03: 267.6199467391968USD
- 2027-01-04: 269.7781797908783USD
- 2027-01-05: 269.7781797908783USD
- 2027-01-06: 272.7757002048493USD
- 2027-01-07: 267.6199467391968USD
A receção está aberta diariamente das 7:00 às 23:00. Este alojamento não oferece check-in fora de horas. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 200 per accommodation, per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Estadia de animais de estimação: 210 USD por animal, por estadia
- Os animais de serviço estão isentos de taxas
- Taxa de check-out tardio: 75.00 USD
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Internet
Wi-fi gratuito