Name: SureStay Hotel by Best Western Rossland Red Mountain
Address: 1199 Nancy Greene Highway PO 1071, Rossland, Canada, Rossland, British Columbia, Canada
Rating: 7.45

Guest reviews

7.5

Good

Based on 323 verified reviews

Who stays here?

Business

11%

Couple

35%

Family

13%

Group

29%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At SureStay Hotel by Best Western Rossland Red Mountain, travelers find a modest roadside base near Red and downtown Rossland, offering renovated but compact rooms and generally good value for skiers, road-trippers, and visitors to the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Maureen

Feb 8, 2026

·

Stayed 2 nights

The room was not clean and fell well below expectations. There was dust on the side table and in the shower nook, hair in the bathroom corners, soap scum on the shower walls, and a stained, foul-smelling shower curtain that appeared not to have been laundered. The kitchen walls were also dirty. The towels smelled old and stale, and the room had a strong old-carpet odor, likely due to the age of the building. When we went to the front desk the next day to raise our concerns, no staff were present. We stayed for two nights and did not receive housekeeping service on the second day. For the price charged, spending an additional $20–30 would get a much cleaner room and significantly better service at a larger hotel chain.

10

Jerome

Feb 6, 2026

·

Stayed 3 nights

Comfortable room and bed for this guy flying solo to ski Red Mountain. The lifts are about 10 minutes up the road … so this location is perfect.

8

Linda

Feb 2, 2026

·

Stayed 1 night

The staff was very nice and courteous.

8

Derek

Jan 13, 2026

·

Stayed 1 night

Room was quite small but very clean and tidy. Bed was comfortable. Great shower, hot water and good water pressure.

10

Jay

Jan 10, 2026

·

Stayed 1 night

clean nice

1199 Nancy Greene Highway PO 1071, Rossland, Canada

Location

With a stay at SureStay Hotel by Best Western Rossland Red Mountain in Rossland, you'll be a 3-minute walk from Rossland Museum and a 1-minute drive from Rossland Art Gallery. This hotel is 1 mi (1.7 km) from Rossland City Hall and 1.1 mi (1.7 km) from Rossland Public Library.

Rossland Museum(0.1 miles)

Nickleplate Park(0.5 miles)

Pioneer Park(0.7 miles)

Rossland Art Gallery(0.8 miles)

Rossland Public Library(1 miles)

Rossland City Hall(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Yes, pets are allowed with a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until 10:00 PM, and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is located a 3-minute walk from Rossland Museum and a 1-minute drive from Rossland Art Gallery. It is approximately 1 mile from Rossland City Hall and 1.1 miles from Rossland Public Library.

Children are welcome at the property. There is no charge for children under the age of 19 when staying with an adult.

Cribs are available for a fee of CAD 5.00 per night. Advance request is required for availability.

SureStay Hotel by Best Western Rossland Red Mountain

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Property description

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