Staff were pleasant and helpful. Typical hotel room bonus of having a bidet. This should standard everywhere. The a/c was very noisy this turned into an advantage. It became a great white noise machine as we were there during the celebration of the Virgin of Guadalupe constant firecrackers and fireworks. 🙂 The pool was refreshing, clean and cool. The hot tubs were never hot in the four night we were there. Very disappointing after a long travel day and then a trip to the cold waterfalls. The location is great. A two minute walk to the ADO, surrounded by higher end restaurants on a very walkable street. We felt very safe and comfortable here. Centro was a short walk away and again we always felt safe. We would stay here again if we are back Palenque.
Staff were pleasant and helpful. Typical hotel room bonus of having a bidet. This should standard everywhere. The a/c was very noisy this turned into an advantage. It became a great white noise machine as we were there during the celebration of the Virgin of Guadalupe constant firecrackers and fireworks. 🙂 The pool was refreshing, clean and cool. The hot tubs were never hot in the four night we were there. Very disappointing after a long travel day and then a trip to the cold waterfalls. The location is great. A two minute walk to the ADO, surrounded by higher end restaurants on a very walkable street. We felt very safe and comfortable here. Centro was a short walk away and again we always felt safe. We would stay here again if we are back Palenque.