Cervino - VRetreats, an SLH hotel

The hotel is very good, and the shuttle to the ski slopes makes things much easier, so you don’t need to drive there—which would be terrible during peak season. The staff is extremely polite and helpful. The only downside of the hotel is the optional 5% tip; for a five-star hotel, it puts you in an awkward position at check-out. In addition, it introduces a “tip culture” that is not standard in Europe.

Every detail was carefully catered to.

Everything, from check in, rooms, food, service, shuttle to and from the slopes, everything was amazing! The staff were super nice and always attentive. We were very happy with our stay!

Spotless room, daily cleaning and turn down, excellent staff and wonderful breakfast. Shuttle was quick and easy from hotel to gondola / town. Highly recommend.

The most pampered and cared for I’ve ever felt at a hotel. Can’t think of a better hotel experience.