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Best Western - Mattoon

US$ 103

/ noite

Média para outubro

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Preços para Best Western - Mattoon

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US$ 103

/ noite

Média para outubro

Média de preços por mês

Em Best Western - Mattoon, a diária custa em média US$ 81 no mês mais barato (julho) e US$ 113 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em Best Western - Mattoon por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 91
fevereiro	US$ 91
março	US$ 95
abril	US$ 92
maio	US$ 113
junho	US$ 92
julho	US$ 81
agosto	US$ 84
setembro	US$ 90
outubro	US$ 103
novembro	US$ 91
dezembro	US$ 86

Mais caro: maio (aprox. US$ 113)

Mais barato: julho (aprox. US$ 81)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge. Este hotel oferece sala de estar comum, uso gratuito da academia nas proximidades e máquina automática de vendas.

Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Cofre

Localização

1416 Broadway Ave E, Mattoon, Illinois, Estados Unidos

Mattoon Peterson Park (1.7 milhas)

Mattoon City Hall (2.9 milhas)

Kinzel Field (3.7 milhas)

Hospital Sarah Bush Lincoln (3.7 milhas)

Eastern Illinois University (8.4 milhas)

Groniger Arena (8.7 milhas)

Mais informações sobre a localização

Opções de quarto

4

Quarto standard, 1 cama King, para não fumantes, geladeira e micro-ondas

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto standard, 2 camas Queen, para não fumantes

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Geladeira

4

Quarto standard, 1 cama Queen, acessível, para não fumantes (Walk-in Shower)

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Geladeira

5

Quarto standard, 1 cama King, para não fumantes

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Geladeira

4

Quarto standard, 1 cama Queen, para não fumantes

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Geladeira

4

Quarto standard, 1 cama Queen, acessível, para não fumantes

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Geladeira

Avaliações dos hóspedes sobre Best Western - Mattoon

7.6

Bom

Com base em 644 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Best Western Heartland Inn, muitos hóspedes elogiam a simpatia da equipe, a limpeza dos quartos e um café da manhã quente satisfatório, enquanto outros relatam reformas em andamento, piscina fechada e diversas questões de manutenção, como alarmes falsos, problemas com o elevador e Wi-Fi ou TV instáveis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Best Western Heartland Inn, muitos hóspedes elogiam a simpatia da equipe, a limpeza dos quartos e um café da manhã quente satisfatório, enquanto outros relatam reformas em andamento, piscina fechada e diversas questões de manutenção, como alarmes falsos, problemas com o elevador e Wi-Fi ou TV instáveis.

Muitos acharam as camas confortáveis e os quartos silenciosos, mas o controle de temperatura, a água quente e os odores são inconsistentes entre os quartos. A limpeza é frequentemente elogiada, mas várias avaliações mencionam banheiros sujos ou pragas. Uma boa opção para uma parada rápida, se você puder aceitar trabalhos em andamento e pequenos problemas de manutenção ocasionais.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina está fechada e a propriedade está em reforma, o que às vezes causa cheiro de tinta e barulho durante o dia. Os hóspedes também relatam problemas com o elevador, alarmes que disparam repetidamente e ocasionais problemas com a falta de água quente.

Avaliações dos hóspedes relacionadas

10

Judy

16 de out. de 2023

·

Hospedou-se por 1 noite

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

6

Robert

15 de mar. de 2024

·

Hospedou-se por 2 noites

Disappointed the pool was closed

Disappointed the pool was closed

10

Tara

9 de abr. de 2024

·

Hospedou-se por 1 noite

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

6

Mike

21 de mai. de 2024

·

Hospedou-se por 1 noite

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

6

Victoria

30 de set. de 2024

·

Hospedou-se por 1 noite

Pool not available - so if traveling with kids probably not the place to stay

Pool not available - so if traveling with kids probably not the place to stay

8

Bethany

12 de nov. de 2023

·

Hospedou-se por 3 noites

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

8

Niki

12 de mar. de 2024

·

Hospedou-se por 2 noites

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

4

Julie

14 de mar. de 2024

·

Hospedou-se por 3 noites

Room dirty. Pool closed

Room dirty. Pool closed

6

RICK

7 de mai. de 2025

·

Hospedou-se por 1 noite

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

2

Brian

27 de set. de 2023

·

Hospedou-se por 1 noite

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações elogiam a limpeza dos quartos e das áreas comuns, com alguns observando o serviço diário. No entanto, vários hóspedes relataram banheiros sujos, odores persistentes e insetos ocasionais, então a limpeza parece inconsistente.

Avaliações dos hóspedes relacionadas

10

Nichole

5 de dez. de 2023

·

Hospedou-se por 1 noite

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

2

Stephanie

6 de jul. de 2025

·

Hospedou-se por 3 noites

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

10

Sondra

27 de nov. de 2023

·

Hospedou-se por 2 noites

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

4

Rosalind

14 de mai. de 2025

·

Hospedou-se por 1 noite

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

4

JOHN

16 de jul. de 2024

·

Hospedou-se por 1 noite

Bugs in bathroom, room is in need of refresh

Bugs in bathroom, room is in need of refresh

10

Michael

14 de out. de 2024

·

Hospedou-se por 4 noites

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

Gina

21 de jul. de 2024

·

Hospedou-se por 2 noites

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

2

Brenda

27 de ago. de 2023

·

Hospedou-se por 1 noite

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

10

Angela

8 de nov. de 2024

·

Hospedou-se por 1 noite

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

6

Julie

13 de mai. de 2024

·

Hospedou-se por 4 noites

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As camas são frequentemente confortáveis e muitos acharam os quartos silenciosos. No entanto, as condições dos quartos variam, com relatos de controle de temperatura ou água quente com defeito, odores, luzes de alarme intrusivas, TV limitada ou Wi-Fi lento e alguns problemas de manutenção significativos, como pisos irregulares ou portas que emperram.

Avaliações dos hóspedes relacionadas

6

Kyle

8 de out. de 2023

·

Hospedou-se por 1 noite

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

4

Matthew H

8 de jun. de 2025

·

Hospedou-se por 1 noite

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

6

Mike

21 de mai. de 2024

·

Hospedou-se por 1 noite

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

4

Troy

23 de set. de 2025

·

Hospedou-se por 1 noite

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

4

Lita

28 de nov. de 2025

·

Hospedou-se por 1 noite

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

10

Paul

14 de set. de 2025

·

Hospedou-se por 1 noite

Quiet

Quiet

8

Niki

12 de mar. de 2024

·

Hospedou-se por 2 noites

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

8

Paul

13 de abr. de 2024

·

Hospedou-se por 2 noites

Nice place with very nice staff/manager. Wifi could be better.

Nice place with very nice staff/manager. Wifi could be better.

6

Steven

23 de ago. de 2025

·

Hospedou-se por 1 noite

My room was clean but had a musky/mildewy smell.

My room was clean but had a musky/mildewy smell.

10

Hailey

22 de set. de 2025

·

Hospedou-se por 2 noites

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente descrita como atenciosa, prestativa e honesta. Uma minoria teve problemas de comunicação ou cobrança e gostaria de ter sido avisada com antecedência sobre as comodidades fechadas.

Avaliações dos hóspedes relacionadas

10

Tasha

11 de mai. de 2025

·

Hospedou-se por 1 noite

Staff was amazing

Staff was amazing

10

Nichole

5 de dez. de 2023

·

Hospedou-se por 1 noite

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

10

Tara

9 de abr. de 2024

·

Hospedou-se por 1 noite

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

10

Hope

6 de nov. de 2025

·

Hospedou-se por 3 noites

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

4

Suzzanne

16 de set. de 2024

·

Hospedou-se por 2 noites

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

10

Gina

21 de jul. de 2024

·

Hospedou-se por 2 noites

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

10

Ted

10 de out. de 2024

·

Hospedou-se por 1 noite

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

2

Isiah

12 de mar. de 2024

·

Hospedou-se por 2 noites

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

2

Brian

27 de set. de 2023

·

Hospedou-se por 1 noite

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

10

Angela

8 de nov. de 2024

·

Hospedou-se por 1 noite

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente para a Eastern Illinois University e próximo a restaurantes e lojas; vários hóspedes gostaram do ambiente tranquilo e reservado. Alguns acharam a propriedade difícil de localizar ou disseram que o endereço listado enganou as instruções de como chegar.

Avaliações dos hóspedes relacionadas

10

Pat & Dan

25 de mai. de 2024

·

Hospedou-se por 1 noite

Location and friendly staff

Location and friendly staff

10

Jennifer

24 de mai. de 2025

·

Hospedou-se por 2 noites

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

4

Kelly

6 de ago. de 2024

·

Hospedou-se por 1 noite

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

8

debbie

24 de set. de 2023

·

Hospedou-se por 2 noites

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Sondra

27 de nov. de 2023

·

Hospedou-se por 2 noites

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

6

Aurimas

9 de abr. de 2024

·

Hospedou-se por 2 noites

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

8

theresa

15 de set. de 2025

·

Hospedou-se por 1 noite

Stopped for a quick overnight during a road trip.

Stopped for a quick overnight during a road trip.

8

Lydia

15 de ago. de 2023

·

Hospedou-se por 3 noites

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

10

MARIE

19 de ago. de 2023

·

Hospedou-se por 2 noites

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

2

Brian

27 de set. de 2023

·

Hospedou-se por 1 noite

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã quente é consistentemente elogiado pela qualidade e variedade. Alguns notaram pequenas desvantagens, como opções limitadas às vezes ou dificuldade em aquecer certos itens.

Avaliações dos hóspedes relacionadas

8

Robert W

15 de set. de 2023

·

Hospedou-se por 1 noite

Nice facility with good breakfast

Nice facility with good breakfast

10

Flor

25 de mar. de 2024

·

Hospedou-se por 2 noites

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

10

Hope

6 de nov. de 2025

·

Hospedou-se por 3 noites

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

6

Beverly

24 de ago. de 2024

·

Hospedou-se por 1 noite

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

8

debbie

24 de set. de 2023

·

Hospedou-se por 2 noites

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Ruby

10 de mar. de 2024

·

Hospedou-se por 2 noites

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

10

Michael

14 de out. de 2024

·

Hospedou-se por 4 noites

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

MARIE

19 de ago. de 2023

·

Hospedou-se por 2 noites

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

10

Hailey

22 de set. de 2025

·

Hospedou-se por 2 noites

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

10

Angela

8 de nov. de 2024

·

Hospedou-se por 1 noite

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Victoria

15 de set. de 2026

·

Hospedou-se por 3 noites

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

10

Eulalia

13 de set. de 2026

·

Hospedou-se por 1 noite

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

10

Charles

11 de set. de 2026

·

Hospedou-se por 3 noites

The leadership and staff at this BW are phenomenal! Highly recommend.

The leadership and staff at this BW are phenomenal! Highly recommend.

10

Jacob

7 de set. de 2026

·

Hospedou-se por 1 noite

No problems with anything. Clean rooms

No problems with anything. Clean rooms

10

LYNN

6 de set. de 2026

·

Hospedou-se por 2 noites

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 01:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-10-30: 99.84638954086304USD
2026-10-31: 87.85461412086487USD
2026-11-01: 91.85418531646728USD
2026-11-02: 93.11740162544251USD
2026-11-03: 92.30166289749145USD
2026-11-04: 91.30177223472596USD
2026-11-05: 92.31557340927124USD
2026-11-06: 113.90649913406372USD
2026-11-07: 114.58810566673279USD
2026-11-08: 92.30166289749145USD
2026-11-09: 93.30527043533326USD
2026-11-10: 93.21495464324951USD
2026-11-11: 93.35585411453248USD
2026-11-12: 93.30527043533326USD
2026-11-13: 110.36658148956299USD
2026-11-14: 110.36658148956299USD
2026-11-15: 93.21495464324951USD
2026-11-16: 93.30527043533326USD
2026-11-17: 93.30527043533326USD
2026-11-18: 93.21495464324951USD
2026-11-19: 92.46893082046509USD
2026-11-20: 146.44503180770874USD
2026-11-21: 146.44503180770874USD
2026-11-22: 93.30527043533326USD
2026-11-23: 93.30527043533326USD
2026-11-24: 93.21495464324951USD
2026-11-25: 93.30527043533326USD
2026-11-26: 91.28802406921386USD
2026-11-27: 100.33051465568542USD
2026-11-28: 102.25463407592774USD
2026-11-29: 93.30527043533326USD
2026-11-30: 96.13062525482178USD
2026-12-01: 96.13062525482178USD
2026-12-02: 96.13062525482178USD
2026-12-03: 96.13062525482178USD
2026-12-04: 105.30037822608948USD
2026-12-05: 102.25463407592774USD
2026-12-06: 96.13062525482178USD
2026-12-07: 96.13062525482178USD
2026-12-08: 93.30527043533326USD
2026-12-09: 96.13062525482178USD
2026-12-10: 92.30166289749145USD
2026-12-11: 105.30037822608948USD
2026-12-12: 102.33772973136902USD
2026-12-13: 96.13062525482178USD
2026-12-14: 96.13062525482178USD
2026-12-15: 96.13062525482178USD
2026-12-16: 96.13062525482178USD
2026-12-17: 96.13062525482178USD
2026-12-18: 105.30037822608948USD
2026-12-19: 105.30037822608948USD
2026-12-20: 96.13062525482178USD
2026-12-21: 96.13062525482178USD
2026-12-22: 96.13062525482178USD
2026-12-23: 96.13062525482178USD
2026-12-24: 96.13062525482178USD
2026-12-25: 105.30037822608948USD
2026-12-26: 105.30037822608948USD
2026-12-27: 96.13062525482178USD
2026-12-28: 96.13062525482178USD
2026-12-29: 96.13062525482178USD
2026-12-30: 92.07331005516052USD

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

A estadia é grátis para crianças quando elas ocuparem o quarto dos pais ou responsáveis, utilizando camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Pagamento sem dinheiro em espécie disponível para todas as transações.
Há possibilidade de check-in sem contato e check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Para informações sobre a política de privacidade da rede Best Western, consulte https://www.bestwestern.com.br/politica-de-privacidade.

Taxa para animais de estimação: USD 40 por acomodação, por diária
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.