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Best Western - Mattoon

91 US$

/natt

Snitt för november

Best Western - Mattoon - Image 1

Best Western - Mattoon - Rum

Best Western - Mattoon - Rum

Best Western - Mattoon - Reception

Best Western - Mattoon - Badrum

Priser för Best Western - Mattoon

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91 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På Best Western - Mattoon är priset per natt i genomsnitt 81 US$ under den billigaste månaden (juli) och 113 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Best Western - Mattoon efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	91 US$
februari	91 US$
mars	95 US$
april	92 US$
maj	113 US$
juni	92 US$
juli	81 US$
augusti	84 US$
september	90 US$
oktober	103 US$
november	91 US$
december	86 US$

Dyrast: maj (ca 113 US$)

Billigast: juli (ca 81 US$)

Om detta boende

Här har du tillgång till fitnesscenter, gratis wi-fi och conciergetjänster. Boendet har även gemensamt vardagsrum, gratis tillgång till närliggande fitnesscenter och varuautomat.

Parkering
Pool
Rökfria rum
Business center
Städning
Värdeförvaring

Läge

1416 Broadway Ave E, Mattoon, Illinois, USA

Mattoon Peterson Park (1.7 miles)

Mattoon City Hall (2.9 miles)

Kinzel Field (3.7 miles)

Sarah Bush Lincoln Health Center (3.7 miles)

Eastern Illinois University (8.4 miles)

Groniger Arena (8.7 miles)

Mer platsinformation

Rumsalternativ

4

Standardrum - 1 kingsize-säng - icke-rökare - kylskåp och mikrovågsugn

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

4

Standardrum - 2 queensize-sängar - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

4

Standardrum - 1 queensize-säng - tillgänglighetsanpassat - icke-rökare (Walk-in Shower)

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

5

Standardrum - 1 kingsize-säng - icke-rökare

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

4

Standardrum - 1 queensize-säng - icke-rökare

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

4

Standardrum - 1 queensize-säng - tillgänglighetsanpassat - icke-rökare

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

Gästrecensioner för Best Western - Mattoon

7.6

Bra

Baserat på 651 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Best Western Heartland Inn berömmer många gäster den vänliga personalen, rena rummen och en tillfredsställande varm frukost, medan andra rapporterar pågående renoveringar, en stängd pool och olika underhållsproblem som falska larm, hissdefekter och bristfällig Wi-Fi eller TV.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Best Western Heartland Inn berömmer många gäster den vänliga personalen, rena rummen och en tillfredsställande varm frukost, medan andra rapporterar pågående renoveringar, en stängd pool och olika underhållsproblem som falska larm, hissdefekter och bristfällig Wi-Fi eller TV.

många tyckte att sängarna var bekväma och rummen tysta, men temperaturkontrollen, varmvattnet och lukterna är ojämna i olika rum. Renligheten lovordas ofta, men flera recensioner nämner smutsiga badrum eller skadedjur. Ett bra val för en snabb övernattning om du kan acceptera pågående arbete och enstaka underhållsbekymmer.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Poolen har varit stängd och fastigheten genomgår pågående renoveringar, vilket ibland orsakar lukt av färg och buller under dagen. Gäster rapporterar även problem med hissen, upprepade larmsignaler och tillfällig brist på varmvatten.

Relaterade gästrecensioner

10

Judy

16 okt. 2023

·

Stannade 1 natt

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

6

Robert

15 mars 2024

·

Stannade 2 nätter

Disappointed the pool was closed

Disappointed the pool was closed

10

Tara

9 apr. 2024

·

Stannade 1 natt

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

6

Mike

21 maj 2024

·

Stannade 1 natt

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

6

Victoria

30 sep. 2024

·

Stannade 1 natt

Pool not available - so if traveling with kids probably not the place to stay

Pool not available - so if traveling with kids probably not the place to stay

8

Bethany

12 nov. 2023

·

Stannade 3 nätter

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

8

Niki

12 mars 2024

·

Stannade 2 nätter

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

4

Julie

14 mars 2024

·

Stannade 3 nätter

Room dirty. Pool closed

Room dirty. Pool closed

6

RICK

7 maj 2025

·

Stannade 1 natt

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

2

Brian

27 sep. 2023

·

Stannade 1 natt

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner berömmer mycket rena rum och gemensamma utrymmen, med vissa som noterar daglig städning. Men flera gäster rapporterade smutsiga badrum, ihållande lukter och enstaka insekter, så renligheten känns inkonsekvent.

Relaterade gästrecensioner

10

Nichole

5 dec. 2023

·

Stannade 1 natt

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

2

Stephanie

6 juli 2025

·

Stannade 3 nätter

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

10

Sondra

27 nov. 2023

·

Stannade 2 nätter

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

4

Rosalind

14 maj 2025

·

Stannade 1 natt

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

4

JOHN

16 juli 2024

·

Stannade 1 natt

Bugs in bathroom, room is in need of refresh

Bugs in bathroom, room is in need of refresh

10

Michael

14 okt. 2024

·

Stannade 4 nätter

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

Gina

21 juli 2024

·

Stannade 2 nätter

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

2

Brenda

27 aug. 2023

·

Stannade 1 natt

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

10

Angela

8 nov. 2024

·

Stannade 1 natt

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

6

Julie

13 maj 2024

·

Stannade 4 nätter

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Sängarna är ofta bekväma och många tyckte att rummen var tysta. Men rummens skick varierar med rapporter om felaktig temperaturkontroll eller varmvatten, lukter, störande larm, begränsad TV eller långsam Wi-Fi, och några allvarliga underhållsproblem som ojämna golv eller tröga dörrar.

Relaterade gästrecensioner

6

Kyle

8 okt. 2023

·

Stannade 1 natt

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

4

Matthew H

8 juni 2025

·

Stannade 1 natt

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

6

Mike

21 maj 2024

·

Stannade 1 natt

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

4

Troy

23 sep. 2025

·

Stannade 1 natt

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

4

Lita

28 nov. 2025

·

Stannade 1 natt

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

10

Paul

14 sep. 2025

·

Stannade 1 natt

Quiet

Quiet

8

Niki

12 mars 2024

·

Stannade 2 nätter

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

8

Paul

13 apr. 2024

·

Stannade 2 nätter

Nice place with very nice staff/manager. Wifi could be better.

Nice place with very nice staff/manager. Wifi could be better.

6

Steven

23 aug. 2025

·

Stannade 1 natt

My room was clean but had a musky/mildewy smell.

My room was clean but had a musky/mildewy smell.

10

Hailey

22 sep. 2025

·

Stannade 2 nätter

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs allmänt som vänlig, hjälpsam och ärlig. En minoritet upplevde kommunikations- eller faktureringsproblem och önskade sig tydligare förvarning om stängda faciliteter.

Relaterade gästrecensioner

10

Tasha

11 maj 2025

·

Stannade 1 natt

Staff was amazing

Staff was amazing

10

Nichole

5 dec. 2023

·

Stannade 1 natt

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

10

Tara

9 apr. 2024

·

Stannade 1 natt

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

10

Hope

6 nov. 2025

·

Stannade 3 nätter

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

4

Suzzanne

16 sep. 2024

·

Stannade 2 nätter

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

10

Gina

21 juli 2024

·

Stannade 2 nätter

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

10

Ted

10 okt. 2024

·

Stannade 1 natt

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

2

Isiah

12 mars 2024

·

Stannade 2 nätter

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

2

Brian

27 sep. 2023

·

Stannade 1 natt

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

10

Angela

8 nov. 2024

·

Stannade 1 natt

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt läge nära Eastern Illinois University och med närhet till restauranger och butiker; flera gäster gillade det lugna, avskilda läget. En del tyckte att hotellet var svårt att hitta eller sa att den angivna adressen vilseledde vägbeskrivningar.

Relaterade gästrecensioner

10

Pat & Dan

25 maj 2024

·

Stannade 1 natt

Location and friendly staff

Location and friendly staff

10

Jennifer

24 maj 2025

·

Stannade 2 nätter

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

4

Kelly

6 aug. 2024

·

Stannade 1 natt

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

8

debbie

24 sep. 2023

·

Stannade 2 nätter

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Sondra

27 nov. 2023

·

Stannade 2 nätter

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

6

Aurimas

9 apr. 2024

·

Stannade 2 nätter

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

8

theresa

15 sep. 2025

·

Stannade 1 natt

Stopped for a quick overnight during a road trip.

Stopped for a quick overnight during a road trip.

8

Lydia

15 aug. 2023

·

Stannade 3 nätter

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

10

MARIE

19 aug. 2023

·

Stannade 2 nätter

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

2

Brian

27 sep. 2023

·

Stannade 1 natt

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

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Relaterade gästrecensioner

8

Robert W

15 sep. 2023

·

Stannade 1 natt

Nice facility with good breakfast

Nice facility with good breakfast

10

Flor

25 mars 2024

·

Stannade 2 nätter

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

10

Hope

6 nov. 2025

·

Stannade 3 nätter

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

6

Beverly

24 aug. 2024

·

Stannade 1 natt

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

8

debbie

24 sep. 2023

·

Stannade 2 nätter

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Ruby

10 mars 2024

·

Stannade 2 nätter

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

10

Michael

14 okt. 2024

·

Stannade 4 nätter

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

MARIE

19 aug. 2023

·

Stannade 2 nätter

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

10

Hailey

22 sep. 2025

·

Stannade 2 nätter

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

10

Angela

8 nov. 2024

·

Stannade 1 natt

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

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10

Diane

för 3 dagar sedan

·

Stannade 1 natt

The women at the front desk was great. Her name was Jackie.

The women at the front desk was great. Her name was Jackie.

10

Nathan

för 2 veckor sedan

·

Stannade 2 nätter

This is a great little stay in Mattoon. The woman that checked me in was EXTREMELY friendly, energetic and overall pleasant. In our two-day stay we had plenty of interactions. Also, I usually do not care for hotel continental breakfasts and eat them out of convenience or not at all... but the breakfast was fantastic!

This is a great little stay in Mattoon. The woman that checked me in was EXTREMELY friendly, energetic and overall pleasant. In our two-day stay we had plenty of interactions. Also, I usually do not care for hotel continental breakfasts and eat them out of convenience or not at all... but the breakfast was fantastic!

10

Jamie

för 2 veckor sedan

·

Stannade 1 natt

Great place to stay while visiting EIU. Nice clean room and friendly staff. Especially liked the warm chocolate chip cookies upon arrival! Will stay again!

Great place to stay while visiting EIU. Nice clean room and friendly staff. Especially liked the warm chocolate chip cookies upon arrival! Will stay again!

8

Anna

för 3 veckor sedan

·

Stannade 1 natt

The staff was very nice, friendly, and helpful. There were many good breakfast options.

The staff was very nice, friendly, and helpful. There were many good breakfast options.

10

Victoria

15 sep. 2026

·

Stannade 3 nätter

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

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november 2026

sö	må	ti	on	to	fr	lö
1	2	3	4	5	6	7
8	9	10	11 $97	12 $97	13 $114	14 $108
15 $91	16 $91	17 $91	18 $91	19 $91	20 $103	21 $103
22 $91	23 $91	24 $92	25 $91	26 $91	27 $100	28 $101
29 $91	30 $91

december 2026

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