Number 11 by the Warren Collection

Total nightmare trying to get parked anywhere near and had a 10 minute walk to get to the hotel. Then got into my room and the bed didn’t appear clean

Excellent value. Great location next to Queens University. Plenty of bard and restaurants nearby. Cozy rooms with large smart tv. Vending machine in lounge for snacks and drinks, even beer and wine.

Let guests know about amount of stairs they’ll need to walk ahead of time. It is helpful to be prepared when you have larger luggage

Easy to find and great parking. Literally right beside the building on the side street. Easy walkable distance to surrounding bars and restaurants. Breakfast was okay, mostly store-bought items and was a little bit of a tight squeeze in the eating area. Overall great price and great experience.

Room was small, beds were uncomfortable, continental breakfast was okay, location was easy to access. Was told parking was free on side street but was given a ticket because parking was restricted.

My only concern about the property is the stairs. Not accessible. Fortunately another guest helped me to get my case up the stairs. No staff on site to help.

This is a nice property but a lot of stairs to pack your bags up if your room is on one of the upper floors. There’s no lift.

We really enjoyed our stay at No.11! The hosts were very friendly & the continental breakfast was great! The only downside was LOADS of stairs! We had to climb 6 sets of stairs with all our luggage to get to our room

The cleaning products they use have a very strong odor that was almost unbearable initially. There was a fan to help air the room out. They advertise "free parking" but don't tell you it is street parking, if you can find it. Which you cannot near a university. No elevators so would not be an accessible option for anyone with mobility issues. A lot of stairs. There are no staff in the hotel overnight, there is a sign to call a number, however most e-sims cards do not include phone. Overall the room was fine, but small.

We had a comically small room. I could touch all four walls from the queen sized bed. The bed was low, but comfortable. The bathroom was similarly small. Like, hit your head on the doorknob when you stand up from the toilet. The breakfast was pretty lame, too. A couple pieces of processed ham, a salami, a cheddar cheese, some bread, and some cereal. For a bargain hotel though, it was clean and comfortable. The description is a bit misleading about parking. The free parking is curbside parking on the streets nearby. But, the graffiti and somebody's stolen luggage made us take everything from our car to our room so we wouldnt be the next victim.

Total nightmare trying to get parked anywhere near and had a 10 minute walk to get to the hotel. Then got into my room and the bed didn’t appear clean

Great location and great to have the free parking close by. Nice hotel. But no hot water from tap in bathroom and very bad drain smell in room. No fresh water in room to drink, no tissues, shower cap & soaps missing (?) Nice shower gel and conditioner in shower.

Booked last minute, easy self check-in. Nice clean room, self serve breakfast included, and self checkout the next day, was exactly what we were looking for.

This property did not reflect what was advertised. It was way underwhelming. Mould in the tiles in bathroom. No window to open for fresh air. Bed springs noisy and bed not stable. Pillows hard.. continental breakfast again underwhelming with not enough seating for those staying. WAY overpriced. Half the price might be closer to value. Do not stay here.

Bed is very uncomfortable and the second mattress Available smelled like pee. Only positive was the breakfast and leaving this place.

No hot water. Mildew in the bathroom, you can see and smell it. Not very friendly! Nes was comfy.

Very clean and quiet room, bathroom was also sparkling clean. Shower was good. Continental breakfast was generous and had everything we needed. Easy to walk to restaurants and Ulster museum is just across the road. All round good experience. Just to note the mattress was soft, to be aware if you have back problems.

I was really looking forward to our stay at this place. Having paid 150£ per night I was expecting a lovely experience While the overall look is nice, it needs some TLC and seems to be run as cheaply as possible Details.... TV reception not good enough to watch any channels. Poor WiFi stopped us Streaming. Window poorly insulated against cold and noise (the latter being an issue as it's located on a main road). Curtains letting some light in. Bathroom looked clean on first glance but dirty around the tiles. Bed looked nice but was not built properly and shook when sitting on it. Continental breakfast best avoided (packed pain au chocolate) and too late at the WE (9-11). Instructions for entry were clear and staff were nice and helpful. Expected a bit more luxury for this price.

Enjoyed stay. Great location, close to uni, Botanic Gardens and museum. Everything very clean and comfortable. Guests lounge area lovely too and a self service breakfast.

Clean and comfortable, good breakfast and very relaxing

Good location across street from Queen’s University and near bus stops. Room very small, barely adequate for two travelers with luggage.

Great place to stay. Staff very helpful. Only point to grumble about was the mattress had seen better days could feel the odd spring

Bed is very uncomfortable and the second mattress Available smelled like pee. Only positive was the breakfast and leaving this place.

Where to begin - had to call to gain entry. Only received entry directions AFTER we arrived. The person “receiving” guests had headphones on and didn’t hear me knocking, and he didn’t seem particularly pleased that we were there. Difficult to get bags up the stairs with bags. The room was hot, and in addition to no AC, there wasn’t even a window. Had to prop a back door open and run a fan to make the room tolerable. Shower pressure was inadequate and it was difficult to maintain water temperature. Als, shower tiles were broken and loose. Breakfast area was too small and food/coffee were not very good. It is in a nice location - short walk to restaurants and city center in Belfast. Would likely not stay here again.

Great location. Friendly staff. No elevator meant dragging our luggage up all those flights of stairs. Not a fan of that. We had requested a room accommodating 3 people and the "bed" that I slept in was barely passable. It was horrible, i don't even think it was a sofa bed. It was practically on the floor and was so uncomfortable, i barely got any sleep. The other bed the ladies had was really soft.

Room was ok, it was clean and spacious however it was too warm. I turned the heating off and went out for the day but on my return the heating had been put to the maximum so my room was too warm again. The window barely opened which didn't help. Breakfast was a choice of bread, plastic wrapped pain chocolate, three cereals, triangular cheese, ham, chorizo and what might have been melon. Coffee, tea, apple juice and orange juice available. The high level drainage in the sink wasn't connected to anything so when water splashed over it, the water fell on the shelf below the sink. Overall, it looks better than it is.

Nicely refurbished and equipped near Belfast Queens University. Simple service by one person, safe entry to front door and rooms by keypad but noisy rooms at main street. Beds very uncomfortable and room temperature not adjustable. Windows cannot be opened for venting. For 1-2 days in Belfast just ok, but not for longterm stay.

Good breakfast selection. Close to Queen's University. Noisy, and a shower that turned the bathroom into a slip and slide despite having a towel on the ground.

We had a comically small room. I could touch all four walls from the queen sized bed. The bed was low, but comfortable. The bathroom was similarly small. Like, hit your head on the doorknob when you stand up from the toilet. The breakfast was pretty lame, too. A couple pieces of processed ham, a salami, a cheddar cheese, some bread, and some cereal. For a bargain hotel though, it was clean and comfortable. The description is a bit misleading about parking. The free parking is curbside parking on the streets nearby. But, the graffiti and somebody's stolen luggage made us take everything from our car to our room so we wouldnt be the next victim.

The room we stayed in was compact, clean,tidy and was suitable for a short break. If staying longer would like a mini fridge.

I stayed here one night for £237.78 (with a coupon). For that price, I expected a seamless experience. The room was spacious, clean, and comfortable, but the shower was poorly designed - water went everywhere. Still, the main issue wasn’t the room but the staff and disorganisation. Before arrival, the front door was locked, no staff in sight, and I had to buzz repeatedly before someone finally answered remotely. I later learned guests are sent a door code via WhatsApp; I never received one. This lack of communication set the tone. At check-in, things quickly soured. Despite confirming beforehand that only my partner and I would be staying, the staff insisted on charging £50 for a supposed third guest because a friend accompanied us briefly whilst checking in. I explained multiple times that he wasn’t staying, had no luggage, and was leaving immediately after we left out bags off, yet the staff continued to press the issue, turning a simple check-in into an unnecessarily tense and humiliating exchange. Even after check-in, she returned to our room to warn us not to smoke or make noise - rules we hadn’t broken and had no intention of breaking. It felt intrusive and prejudicial, as though we were being judged simply for being younger guests. By contrast, other nearby hotels like The Warren Belfast, Vagabonds, and The Harrison have always treated me with genuine hospitality and trust. Number 11 may look the part, but suspicion replaced welcome. I don't think I'll be back.

Great hotel, lovely and clean and great location too. It was lovely and quiet and when I had an issue it was so easy to get in contact with a member of the team who sorted it out immediately. I wholeheartedly recommend this hotel.

We had a positive experience at this property overall. Our accommodation was clean and had a street view, directly across the street from the Queens University campus. The area had a bustling vibe, and the youthful atmosphere you would expect. The Ulster Museum, Seamus Heaney Centre and the Botanical Garden is just a few blocks walk. We didn't exactly know what to expect when checking in - we did not receive the email with the front door code. It didn't matter at the end, as there was a very nice attendant at the property who let us in, and helped us to our room with our luggage. The daily continental breakfast was very good, and the staff were helpful and kind. One staff suggestion that did not pan out though, was the use of the taxi service. Their recommended service took a very long time to respond, only to admit they had no cabs available. We ended up missing our bus back to Dublin as a result of this. We would suggest multiple taxi service options, as well as a more streamlined check-in process as future improvements. Good experience overall though, and we will consider this property again upon our next visit to Northern Ireland.

Since there is no staff on premises, communication / help is not efficient.

Clean and tidy, great position and comfortable, breakfast was adequate, no one around to assist if required

The property was easy to find and easy to access as all the keypad details were sent in advance of our arrival. The room was clean and tidy. The only negative was the soft mattresses on both beds took a bit of getting used to; it didn't disturb our sleep excessively. The breakfast was much better than I expected and the gentleman running the breakfast service was helpful and courteous. Overall a positive experience!

The cleaning products they use have a very strong odor that was almost unbearable initially. There was a fan to help air the room out. They advertise "free parking" but don't tell you it is street parking, if you can find it. Which you cannot near a university. No elevators so would not be an accessible option for anyone with mobility issues. A lot of stairs. There are no staff in the hotel overnight, there is a sign to call a number, however most e-sims cards do not include phone. Overall the room was fine, but small.

Close to QUB. Very clean. Friendly welcome and service during our stay.

Not a good hotel. Room poor with only a fire door for ventilation. No obvious staff present apart from solitary man at breakfast time who was on his phone all the time. Not recommended

Great stay. Minor issue at No. 11 which was very quickly rectified. Great staff and excellent service - a really quality stay in Belfast

Great base for university quarter, botanic gardens and Ulster Museum visit. Free parking zone. Room smaller than expected but perfectly adequate for one night (room 2). Comfy enough bed and modernised facility. Taps loose in bathroom. Polite, considerate neighbours a must due to layout.

Good location across street from Queen’s University and near bus stops. Room very small, barely adequate for two travelers with luggage.

Lovely place, good value and really, really helpful staff. A little noisy, only passing traffic on main road, but to be fair, it is a city hotel! Beautiful and convenient location. Loved the botanic garden and good eating places close by. Definitely recommend!

Easy to find and great parking. Literally right beside the building on the side street. Easy walkable distance to surrounding bars and restaurants. Breakfast was okay, mostly store-bought items and was a little bit of a tight squeeze in the eating area. Overall great price and great experience.

Perfect distance to walk into the city.

Very easy check in. Modern comfy room. Great location.

We had a positive experience at this property overall. Our accommodation was clean and had a street view, directly across the street from the Queens University campus. The area had a bustling vibe, and the youthful atmosphere you would expect. The Ulster Museum, Seamus Heaney Centre and the Botanical Garden is just a few blocks walk. We didn't exactly know what to expect when checking in - we did not receive the email with the front door code. It didn't matter at the end, as there was a very nice attendant at the property who let us in, and helped us to our room with our luggage. The daily continental breakfast was very good, and the staff were helpful and kind. One staff suggestion that did not pan out though, was the use of the taxi service. Their recommended service took a very long time to respond, only to admit they had no cabs available. We ended up missing our bus back to Dublin as a result of this. We would suggest multiple taxi service options, as well as a more streamlined check-in process as future improvements. Good experience overall though, and we will consider this property again upon our next visit to Northern Ireland.

Very convenient for Queen’s University.

Good place to stay, central location. Rooms adequate size for short stay and clean and fresh.

Stylish and comfortable room. Convenient location near Ulster Museum, Queen’s University and near bus stop for bus to the city centre.

Easy to find and great parking. Literally right beside the building on the side street. Easy walkable distance to surrounding bars and restaurants. Breakfast was okay, mostly store-bought items and was a little bit of a tight squeeze in the eating area. Overall great price and great experience.

Small room but good value for near the city centre, universities etc. We hadn't received the promised email with entry details but the young man doing the cleaning let us in and gave us the entry codes. Good choice of cold breakfast items, drinks, toast etc. Some noise from the street late at night, as it's a student area. We were lucky to find a parking space on the street round the corner.

We stayed for NYE the room was nice but the bathroom really smelt v bad must be something seriously wrong with the plumbing trap system like gotten eggs and the smell was throughout the room if the door was ole ed even for a moment. The vending machine down in the lounge where I retrieved one packet of bacon crisps took 16 sterling off my bank card for items I couldn’t retrieve from the machine aka two Gina and two Crisps I would like a refund for that. Location was good breakfast terrible .

Clean and tidy, great position and comfortable, breakfast was adequate, no one around to assist if required

The property is very well located for the university and an easy walk into the town centre. The buffet breakfast was very good with the friendly staff around to help. Room was warm and well appointed, comfortable bed. Good value.

We really enjoyed our stay at No.11! The hosts were very friendly & the continental breakfast was great! The only downside was LOADS of stairs! We had to climb 6 sets of stairs with all our luggage to get to our room

Good breakfast selection. Close to Queen's University. Noisy, and a shower that turned the bathroom into a slip and slide despite having a towel on the ground.

We had a comically small room. I could touch all four walls from the queen sized bed. The bed was low, but comfortable. The bathroom was similarly small. Like, hit your head on the doorknob when you stand up from the toilet. The breakfast was pretty lame, too. A couple pieces of processed ham, a salami, a cheddar cheese, some bread, and some cereal. For a bargain hotel though, it was clean and comfortable. The description is a bit misleading about parking. The free parking is curbside parking on the streets nearby. But, the graffiti and somebody's stolen luggage made us take everything from our car to our room so we wouldnt be the next victim.

Modern decor, well maintained. Very clean. Room and bed very comfortable. Service very good and made sure everything was ok. Two small things to improve. 1. No plug on the sink 2. Continental breakfast could do with more variety.

Clean and comfortable, good breakfast and very relaxing