Orbi City Hotel Official

Room was so dirty and gross. Elevators take forever and super crowded. When I got to the room, someone from the front desk just opened my door and almost entered (had chain on).

Amazing stay .. thank you

Waiting time for using the elevator is about 30mins , alot of people

We had a two-bedroom apartment on the 31st floor. Apartment was spotless, newly furnished and comfortable. But the property was chaotic. Reception is a shambles. Staff generally not in any sort of uniform - difficult to tell who works there and who does not. A few very helpful people; also a few with their feet up and playing with their phones while guests jumped the queue demanding attention. Construction around the property so very limited pedestrian access, - difficult even to cross the street. Basically, this is not a hotel but a collection of centrally managed holiday apartments. Sadly not well managed because it could be amazing.

Service team are the best