Name: Canopy by Hilton Chicago Central Loop
Address: 226 West Jackson Blvd, Chicago, Illinois, US
Price range: 168 $US–841 $US per night
Rating: 9.23

Ce qu'en disent des voyageurs

Les commentaires concernant le Canopy by Hilton Chicago Central Loop soulignent son emplacement pratique dans le Loop, à proximité de la gare Union Station et de la Willis Tower, ses chambres élégantes et confortables, et son service généralement aimable, ce qui en fait une base populaire pour les visites de la ville et les voyages d'affaires.

Les chambres sont modernes et bien conçues, les catégories Landmark offrant une meilleure vue ; beaucoup apprécient également la propreté. Les inconvénients fréquemment mentionnés sont le stationnement coûteux et excentré, l'absence de service d'étage, le bruit occasionnel (trains, climatisation ou murs fins), et les commandes d'éclairage déroutantes, ainsi que quelques signalements de retards à l'enregistrement et d'un service de ménage irrégulier. Le bar et le toit-terrasse sont un atout, bien que le petit-déjeuner soit payant et que les options ou les horaires puissent être limités. Attendez-vous à une base élégante et centrale, idéale pour les voyageurs en train et les explorateurs urbains.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le bar animé et le restaurant sur le toit, ainsi que les attentions en chambre comme le Nespresso et les points d'hydratation. Les inconvénients incluent le stationnement coûteux et excentré, l'absence de service d'étage, une petite salle de sport et des retards occasionnels avec les ascenseurs.

Avis de voyageur à ce sujet

10

Victoria

24 sept. 2025

·

A séjourné 1 nuit

Very comfortable bed, nice layout of room, clean, and love the Nespreso machine in the room and access to hydration station

8

JAMISHA

13 avr. 2025

·

A séjourné 2 nuits

The hotel itself is nice and staff. However there is no onsite parking, which it states on Expedia and the parking is $75 per day not $65 as listed. Also, I was charged a $75 incidental fee per day which is not listed. They also charged me another $50 the morning of check out, that they could not explain but said it was just a holding fee and would be returned.

8

Erick

22 juil. 2025

·

A séjourné 1 nuit

Pretty quiet and safe. The staff was kind and helpful however no room service available or not giving Uber Eats option to deliver to the room or lobby was a let down. Overall nice experience!

10

Timothy

27 oct. 2025

·

A séjourné 1 nuit

Charming hotel with a great location right next to the Sears Tower. Great staff and cozy, clean room. There’s a rooftop bar as well.

8

Rachel Olivia Mahler

8 sept. 2024

·

A séjourné 3 nuits

Only 1 working elevator caused delays going up and having to wait multiple cycles before there was enough space to get on to go down.

10

Katherine

10 août 2025

·

A séjourné 1 nuit

Pleasantly surprised. Busy hotel with a lot of tourists but very quiet. Nice gym equipment.

10

Jelena

23 juin 2025

·

A séjourné 3 nuits

Very good hotel. The front desk staff were fast, the housekeeping services were great, and the room was excellent. It was spacious and clean. The bed was extremely comfortable, the TV was big, and the coffee was the best we've had at a hotel. The shower was huge! Although, the info about the parking is misleading since the hotel has no parking. The only parking there is half a block away. Make sure to reserve it ahead of time. Overall, fantastic hotel.

10

Vernon

27 août 2025

·

A séjourné 1 nuit

The hotel is beautiful and upscale. The bar was lively when we arrived in the late evening. Our room was clean and comfortable. The area around the hotel is vibrant and feels very safe. We enjoyed the plentiful breakfast options (for purchase). We also enjoyed lunch at the Seville restaurant, which is on the top floor of the building, with lovely outside seating on the rooftop.

8

Rochal

1 oct. 2025

·

A séjourné 2 nuits

The staff was excellent. My only complaint was that there was no room service for dining.

10

Laura

6 oct. 2025

·

A séjourné 3 nuits

Room was very clean. Hotel amenities were great except there was no microwave

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des avis décrivent des chambres et des espaces communs très propres. Cependant, plusieurs clients ont signalé des problèmes tels que du linge taché ou malodorant et des détails parfois négligés lors du service de ménage.

Avis de voyageur à ce sujet

10

Helen

14 nov. 2025

·

A séjourné 4 nuits

Very comfortable and clean room.

4

Deborah

30 août 2025

·

A séjourné 2 nuits

The hotel and my room were lovely and in a good location. The issue I had was with the bedding, the pillows STANK! Not a little, A LOT! I rang the front desk to let them know and they said to put them outside the front door to be picked up. At that point I also asked that all the bedding be changed and the pillows have double pillow cases put on them. When I got back that night all the pillows were back on the bed, they did not have double pillow cases on them, they still smelled, and the bedding did not look as if it had been changed. I called the front desk and they sent someone to get the pillows. I kept the ones that I thought were ok but after laying on them for a minute I noticed the same smell. Now I want to be clear, it was not a light smell, I literally had to wrap two "clean towels" around the pillow and by morning the smell was so strong I could smell it when I was standing away fron the bed. The reason they smell is because they are old down pillows.After moisture gets in down they start to stink, especially ater they are heated up from your body touching them. Additionally, after washing my face and drying it with the folded hand towel I noticed brown stains all over the side that was folded inward, gross. That towel should have never been put out. And last, the staff lacks professionalism. When asked questions they are very "short." as if you are bothering them. I exclude Marquez from the complaint, he was great. The woman who checked me out was good as well.

6

Olivia

1 déc. 2024

·

A séjourné 1 nuit

The room was not clean. The shower had a used toothbrush in it and the washroom mirror had greenish stains all over. Other than some parts of the room being not clean, we were satisfied with our stay.

10

Verenice

19 oct. 2025

·

A séjourné 2 nuits

Room was very clean , housekeepers ask you if you need anything at any moment.

8

Sharice

11 mai 2024

·

A séjourné 2 nuits

The hotel is beautiful: a historic building and is wondefully decorated. It is across the street from the Willis Tower (used to be called the Sears Tower), a Giordano's, and a Dunkin Donuts. We used Uber, so I don't know about parking or L stops. There is a casual restaurant (more of a coffee shop) in the lobby where I ate an incredible avocado toast with lox and microgreens and a coffee on our final morning as well as a pretty awful slice of cake on our first night. I think there's a restaurant atop o the hotel but we didn't try it - there's too many great restaurants in Chicago to visit! Though the hotel is very clean, I noticed about an hour after we checked in that our sheets were stained. I called the front desk and they said they would send housekeeping. We went out for dinner and when we got back the sheets had not been changed. When I called down again, a guy arrived with sheets but told us we had to change them ourselves because housekeeping was gone for the night. This was somewhere around 9 pm and the replacement sheets were also stained. For the next 2 hours we changed rooms 3x because of stained sheets...it was ridiculous and the staff was apathetic and unapologetic. We kept the do not disturb sign on the door so that we wouldn't get our bedding changed to something stained. This soured our stay but because we prepaid we were stuck. We spoke to the manager upon checkout, who was apologetic, comped our breakfast, and mentioned giving us points for a free night.

10

Andrew

21 déc. 2025

·

A séjourné 1 nuit

Excellent room, very clean

6

Diandra Zach Burton

21 févr. 2025

·

A séjourné 4 nuits

Very cute hotel, and very convenient location. But one thing I had an issue with was that the comforter in our room had old blood stains on them. Sadly, we had been using the comforter for 2 nights already before we even noticed the blood stains. When we reported it to the hotel concierge and asked for it to be replaced, they did not seem surprised or bothered by this and showed lack of care. We tried our best to brush it off because the thought of it was really disgusting.

10

Krystina

16 déc. 2025

·

A séjourné 1 nuit

Room was spotless and smelled great! Staff was welcoming and informative.

8

Caitlin

3 janv. 2025

·

A séjourné 2 nuits

Location was great to get around to various attractions. Bed was comfortable and water temperature and pressure was perfect. The only issue was that the bed linens had small blood stains on them. Hotel staff brought up fresh sheets, but did not change them for us. Turndown the following day had a pillow case with small blood stains again. I feel that I would stay at a different hotel next time, as they should be checking the state of linens before utilizing them in rooms. Maybe we just had bad luck, but it was disconcerting to say the least.

10

Diane

8 nov. 2025

·

A séjourné 1 nuit

The room was spotless and hotel services were excellent.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, attrayantes et souvent spacieuses, avec des lits confortables, une connexion Wi-Fi performante et une belle vue dans les chambres Landmark. Certains signalent des commandes d'éclairage déroutantes, des murs fins ou du bruit de la rue/des trains, ainsi que des problèmes de chauffage, de ventilation ou de plomberie affectant le confort.

Avis de voyageur à ce sujet

8

Monesha

21 mars 2025

·

A séjourné 1 nuit

What a convenient area for the hotel to be located in. When staying here, choose the Landmark room. It's so worth the extra money because the cheaper rooms are more inward without a great vieew.

10

Mary

8 déc. 2025

·

A séjourné 1 nuit

Lovely room. Great wifi.

8

Emily

23 nov. 2025

·

A séjourné 1 nuit

Nice, clean room. Comfortable bed. Noisy A/C

10

Lauren

14 juil. 2025

·

A séjourné 2 nuits

Had a wonderful stay at this beautiful hotel. The room felt like a home away from home ahead of an important audition that I had. Super close to my audition site as well as the train to and from the airport. Bonus points for an excellent shower. The walls were a little thin, but that’s a hotel for ya. Great digs—would recommend

10

Christian

29 oct. 2024

·

A séjourné 1 nuit

Spacious room, quite clean and modern. Short walk from Union Station. Missing TV remote. Took us a while to figure everything out. TV had paywall for everything, so it went unused.

6

Roger M

12 mai 2024

·

A séjourné 3 nuits

I checked in and was given a room key, but the room was already occupied. I was given another room key, which was good. The room (1206) was relatively small and narrow. The chair was too close to the TV in the space allowed. I chose the hotel because it was just a short walk from the train station.

8

Mary

20 sept. 2025

·

A séjourné 2 nuits

The room had historic charm and was stylish but the light switches took some getting used too. We had a figure out which switch turned off sections of the room and electrical sockets. Eco friendly but be careful or you might not charge your phone.

6

Chloe

4 août 2025

·

A séjourné 2 nuits

This hotel was a great location and reasonably priced. That said, the thermostat is a dummy thermostat and doesn’t control the temperature in the room. The shower head seemed to leak /drip large amounts of water randomly throughout the night which was very loud.

8

Jexari

19 sept. 2025

·

A séjourné 2 nuits

I do really like staying at canopy and this was my second time so I do suggest to book the Landmark view!!

10

Dr

29 sept. 2024

·

A séjourné 1 nuit

Beautiful hotel, love the aesthetic. Great amenities. Quiet even though right next to the train. Good blackout curtains. Only change would be, bed not that comfortable. Would definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité, son aide et sa serviabilité, avec des enregistrements anticipés en douceur et un stockage des bagages pratique. En revanche, plusieurs clients ont rencontré des enregistrements lents ou problématiques, un manque de professionnalisme ou des problèmes de communication ou de facturation.

Avis de voyageur à ce sujet

2

Simón

2 août 2024

·

A séjourné 3 nuits

My pregnant wife (six and a half months) and I booked a stay at Canopy by Hilton Chicago Central Loop from July 19 to July 22, 2024, for my birthday and a babymoon. We arrived at 9 AM, knowing check-in was at 3 PM, intending to leave our luggage and explore Chicago. However, a Microsoft server outage prevented check-in, and we were assured it would be resolved soon. After visiting Willis Tower and returning three hours later, the system was still down. At 9 PM, the issue persisted. The front desk manager, Johnnica, said manual check-in was impossible and suggested finding another hotel. We searched for over an hour, finding either no availability or exorbitant prices. I contacted Hilton Customer Care but was disconnected after a 39-minute call. Exhausted, we had nowhere to sleep by 11:20 PM. Desperately, I explained to Johnnica that we might have to sleep on the lobby sofas, receiving no empathy. Fortunately, a blonde woman named Liz or Lisa appeared and found us a room at Hilton Garden in the same building. Surprisingly, Johnnica checked us in, despite previously saying nothing could be done. While grateful to Liz/Lisa, the overall experience at Canopy was disappointing. The lack of service and empathy was overwhelming, especially on my birthday. I hope this review prompts hotel management to establish contingency plans for such situations.

10

Ryan

10 nov. 2025

·

A séjourné 1 nuit

Staff was great and very helpful

10

Rick

11 janv. 2026

·

A séjourné 1 nuit

Location cleanliness staff price! Perfect stay

4

Arlen

17 sept. 2025

·

A séjourné 2 nuits

I had a disappointing experience at The Canopy. When I checked in around 10:30 PM, the front desk staff was unfriendly and rushed through the explanation of everything, which made the environment feel uncomfortable. Once I got to my room, I was surprised by how thin the walls were; I could hear noise from the neighboring rooms, including a couple next door having sex and loud music from below. It reminded me of my college days, which isn’t what I expected. The windows also didn’t block out street noise, so I could hear alarms and the train passing by. The service throughout my stay felt unprofessional. It took about 20 minutes to check out and have my bags held. I also missed the breakfast cutoff by just seven minutes, and the staff wouldn’t let me buy a croissant, which seems unusual for a café. When I ordered a latte, I received a pre-made coffee with milk instead, which was disappointing since I know exactly what I’m looking for. On a positive note, the decor is nice, and the location next to Union Station is convenient. However, if you're looking for a quality hotel experience, I wouldn't recommend staying here.

10

Kimberly

25 août 2025

·

A séjourné 1 nuit

What a beautiful hotel, with excellent customer service! The staff really cared about making sure all of our needs were met. We thought the room was one of the cleanest and nicest rooms we’ve stayed in. It was quiet, and the bed was comfy. The on site restaurant had delicious options for meals, and great drinks. We appreciated the texts from staff, and they quickly answered any questions we had. We also really appreciated the luggage storage as we checked out hours before our train was scheduled to depart. The proximity to Union Station was very convenient. I highly recommend staying here, we can’t wait to stay again!

8

Camille Angela

2 sept. 2025

·

A séjourné 3 nuits

Overall, enjoyed the stay at this hotel! First night was a bit rough since did a late check-in and there was no one at the desk when we arrived - there was only 1 staff member working the check in desk that evening and she was stationed at the Hilton Garden Inn next door. Just keep in mind they have limited staffing in the evening so check-in may take longer than expected. The room was clean and comfortable, with access to a water station nearby to fill up a glass bottle included in the room. So many food options nearby and the Sears Tower is right across the street!

4

Elizabeth

16 nov. 2025

·

A séjourné 1 nuit

We often come to this hotel because the rooms are lovely, as if the hotel space, and close to events we go up; however our room is never ready at check in time. This happens every time, even when coming later than the normal check in time. I wish this was something they could figure out because it is frustrating when you have reservations and timed events and want to get into your room to get ready

10

Eric

26 juil. 2025

·

A séjourné 1 nuit

The front desk staff were amazing

10

Emily

7 sept. 2025

·

A séjourné 1 nuit

Check in was easy; early check in was allowed.

10

Jasmine

10 sept. 2025

·

A séjourné 2 nuits

It was nice. The front desk lady was a rude though

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central dans le Loop, à côté de la Willis Tower et à proximité de la gare Union Station et du CTA, facilite les déplacements et permet de visiter de nombreux sites à pied. Certains notent que les environs immédiats peuvent être plus calmes ou moins animés par moments.

Avis de voyageur à ce sujet

8

Nancie

7 août 2025

·

A séjourné 1 nuit

Nice location, quick walk to anywhere

8

Matt

4 janv. 2026

·

A séjourné 4 nuits

Great location if you are riding the Amtrak.

10

Kreigh

1 sept. 2025

·

A séjourné 3 nuits

Loved the mid-century vibe. Easy access from the interstate, close to dining and shopping. Would definitely stay again.

10

Timothy

27 oct. 2025

·

A séjourné 1 nuit

Charming hotel with a great location right next to the Sears Tower. Great staff and cozy, clean room. There’s a rooftop bar as well.

10

Angela M

7 sept. 2025

·

A séjourné 1 nuit

Beautiful hotel. Easy check-in and check-out. Convenient if you’re taking the train.

10

Suriyo

7 août 2025

·

A séjourné 2 nuits

2nd stay and was as excellent as before. Cool art deco-y style and proximity to Union Station were my personal favorites.

8

Rod

16 juil. 2025

·

A séjourné 1 nuit

My stay at Canopy was overall very pleasant. I checked in late at night. There's no real load in area. The hotel was clean and in a really nice area close to everything. Great location. Perfect for what I needed.

10

Savanna

19 août 2025

·

A séjourné 1 nuit

Very clean, in a great spot. Walkable distance to magnificent mile.

10

Jack

1 juin 2025

·

A séjourné 2 nuits

Right next to Willis tower, easy walk from Union station. Beautiful rooms with big windows, just add breakfast to all stays and I'd say it's a killer deal. It is anyways really but we can have high hopes.

10

Scott

15 juil. 2025

·

A séjourné 1 nuit

Beautiful property located next to Willis Tower and a short walk from plenty of other attractions.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bar du hall et le toit-terrasse sont loués pour leurs boissons et leurs repas, et plusieurs clients ont apprécié le petit-déjeuner, disponible moyennant un supplément. D'autres mentionnent des options limitées ou coûteuses, des heures de fermeture anticipées et l'absence de service d'étage.

Avis de voyageur à ce sujet

8

Edward

26 déc. 2024

·

A séjourné 3 nuits

Nice room but limited food/breakfast options.

10

alana

16 oct. 2025

·

A séjourné 3 nuits

Loved the staff at this hotel! It is a great vibe and the food and bar is awesome.

10

Anthony

4 oct. 2025

·

A séjourné 2 nuits

Second time here. Food and drinks are expensive but had a great time there

8

Arvelle A

4 juin 2025

·

A séjourné 1 nuit

Good property with a great checkin. Later the bartenders were OK. I wish they served breakfast earlier for early birds.

8

rema

8 juil. 2024

·

A séjourné 2 nuits

The only thing missing from this hotel was an ice bucket in the rooms. Also, they have a bar and restaurant however, they close very early especially on weekends and the holiday. 4th of July weekend and the bar closes early! It would be great if you stayed open longer!

10

Beth

30 sept. 2024

·

A séjourné 1 nuit

Great friendly service, beautiful rooms, great location. Wish the bar had stayed open later than 11.

10

Stephen

6 juin 2024

·

A séjourné 2 nuits

Great location for the city transportation options. Short walk to good restaurants and attractions. Comfortable and a great breakfast option rather than use the Hilton buffet next door, with a chef producing quality food

10

Vernon

27 août 2025

·

A séjourné 1 nuit

The hotel is beautiful and upscale. The bar was lively when we arrived in the late evening. Our room was clean and comfortable. The area around the hotel is vibrant and feels very safe. We enjoyed the plentiful breakfast options (for purchase). We also enjoyed lunch at the Seville restaurant, which is on the top floor of the building, with lovely outside seating on the rooftop.

8

Rochal

1 oct. 2025

·

A séjourné 2 nuits

The staff was excellent. My only complaint was that there was no room service for dining.

10

linda

18 sept. 2025

·

A séjourné 2 nuits

Loved the room, it was comfortable and clean. The bartenders in the lobby bar were excellent, breakfast was good, and the location was convenient for work.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	175 $US
février	217 $US
mars	244 $US
avril	300 $US
mai	405 $US
juin	463 $US
juillet	391 $US
août	402 $US
septembre	412 $US
octobre	366 $US
novembre	276 $US
décembre	206 $US

di	lu	ma	me	je	ve	sa
1 $181	2 $256	3	4	5 $237	6 $237	7 $330
8 $213	9 $442	10	11 $245	12 $237	13 $237	14 $238
15 $213	16 $409	17	18 $607	19 $327	20 $258	21
22 $168	23 $170	24 $168	25 $168	26 $168	27 $221	28 $232
29	30

Canopy by Hilton Chicago Central Loop

Prix pour Canopy by Hilton Chicago Central Loop

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit, vue ville

Chambre, 1 très grand lit (Mobility & Hearing, 3x3 Shower)

Suite, 1 très grand lit (Landmark City View)

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite (3x3 Shower)

Chambre, 1 très grand lit (Landmark View)

Chambre, 1 très grand lit, accessible aux personnes malentendantes (Hearing)

Chambre, 2 grands lits (Landmark View)

Chambre, 2 grands lits

Chambre, 2 grands lits, accessible aux personnes malentendantes (Hearing)

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)

Chambre Deluxe, 1 très grand lit (Landmark View)

Suite, 1 très grand lit, accessible aux personnes malentendantes (Hearing)

Suite, 1 très grand lit

Chambre, 1 très grand lit (Peloton Wellness Room)

Chambre, 1 très grand lit

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (3x3 Shower)

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite (Hearing, Roll-In Shower)

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility, Roll-In Shower)

Avis des voyageurs sur Canopy by Hilton Chicago Central Loop

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $514
18 $511	19	20	21 $841	22 $435	23 $306	24 $307
25 $215	26 $377	27	28	29 $245	30 $237	31 $237