Voltar à pesquisa

WoodSpring Suites Gurnee - Chicago

US$ 81

/noite

Média para novembro

WoodSpring Suites Gurnee - Chicago - Image 1

WoodSpring Suites Gurnee - Chicago - Quarto

WoodSpring Suites Gurnee - Chicago - Quarto

WoodSpring Suites Gurnee - Chicago - Casa de banho

WoodSpring Suites Gurnee - Chicago - Sala de fitness

Preços para WoodSpring Suites Gurnee - Chicago

Selecione datas para ver preços e disponibilidade

US$ 81

/noite

Média para novembro

Preços médios mensais

Em WoodSpring Suites Gurnee - Chicago, o preço por noite é, em média, US$ 68 no mês mais barato (março) e US$ 89 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em WoodSpring Suites Gurnee - Chicago por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 68
fevereiro	US$ 72
março	US$ 68
abril	US$ 75
maio	US$ 85
junho	US$ 78
julho	US$ 89
agosto	US$ 87
setembro	US$ 77
outubro	US$ 84
novembro	US$ 81
dezembro	US$ 74

Mais caro: julho (aprox. US$ 89)

Mais barato: março (aprox. US$ 68)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis e uma máquina de venda automática.

Estacionamento
Wi-fi gratuito
Quartos de não fumadores
Área designada para fumadores
Máquinas de venda automática
Estacionamento gratuito

Localização

5742 Northridge Drive, Gurnee, Illinois, Estados Unidos

Great Wolf Lodge Water Park (0.9 milhas)

Six Flags Great America (1.2 milhas)

Gurnee Mills (2.8 milhas)

Launch Family Entertainment (2.5 milhas)

Gold Pyramid House (3 milhas)

The Temporary by American Place (4.5 milhas)

Mais informações sobre a localização

Opções de quartos

10

Quarto, 1 cama queen-size, acessível, não fumadores (Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

300 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

13

Quarto Standard, 1 cama king-size, não fumadores

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

300 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Quarto, 1 cama queen-size, acessível, não fumadores (Accessible Tub)

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

300 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

11

Quarto Standard, 1 cama queen-size, não fumadores

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

275 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

11

Quarto, 1 cama king-size, acessível, não fumadores (Accessible Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

325 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Quarto Standard, 2 camas queen-size, não fumadores

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

350 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Quarto, 2 camas queen-size, acessível, não fumadores

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

350 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre WoodSpring Suites Gurnee - Chicago

6.8

Agradável

Com base em 310 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

As avaliações do WoodSpring Suites Gurnee - Chicago descrevem uma propriedade econômica para estadias prolongadas, com problemas frequentes de limpeza, pragas e operações pouco confiáveis, enquanto um número menor de hóspedes destaca a simpatia da equipe, quartos silenciosos e cozinhas práticas no quarto para estadias mais longas.

Instalações

Limpeza

Quartos

Serviço

Não Confiável

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

As avaliações do WoodSpring Suites Gurnee - Chicago descrevem uma propriedade econômica para estadias prolongadas, com problemas frequentes de limpeza, pragas e operações pouco confiáveis, enquanto um número menor de hóspedes destaca a simpatia da equipe, quartos silenciosos e cozinhas práticas no quarto para estadias mais longas.

Muitos relatam reservas excessivas, longas esperas ou portas da recepção trancadas no check-in, e atendimento inconsistente ou sem resposta. Vários mencionam pessoas vagando pela área e barulho durante a noite, com paredes finas ou tráfego da rodovia nas proximidades afetando o descanso. Alguns apreciaram a localização conveniente e a lavanderia no local, embora a confiabilidade das máquinas tenha variado. Espere uma estadia sem luxos, com variabilidade significativa na experiência.

Instalações

Limpeza

Quartos

Serviço

Não Confiável

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A lavanderia no local está disponível, embora vários notem um desempenho inconsistente das máquinas de lavar e secar; poucas outras instalações são discutidas.

Avaliações dos hóspedes relacionadas

8

Sandra

6 de jul. de 2024

·

A estadia foi de 1 noite

Safety needing the key card to get in the property is a plus

Safety needing the key card to get in the property is a plus

4

Nicole

14 de nov. de 2024

·

A estadia foi de 1 noite

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3 de jun. de 2024

·

A estadia foi de 7 noites

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

8

Pamela

21 de dez. de 2023

·

A estadia foi de 1 noite

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

10

stacey

16 de fev. de 2024

·

A estadia foi de 1 noite

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

10

Kihe

9 de jan. de 2025

·

A estadia foi de 1 noite

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é um problema recorrente, com pisos e paredes sujos, odores fortes e desgaste relatados. Vários hóspedes relataram pragas, como baratas e, em alguns casos, percevejos, além de mofo ocasional.

Avaliações dos hóspedes relacionadas

2

Robert

6 de abr. de 2024

·

A estadia foi de 1 noite

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

2

Jeff

25 de jul. de 2024

·

A estadia foi de 1 noite

The room was dirty, floor was sticky, the AC did not work well , room was warm

The room was dirty, floor was sticky, the AC did not work well , room was warm

4

Elijah

26 de jul. de 2025

·

A estadia foi de 1 noite

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

2

Alayna

15 de set. de 2025

·

A estadia foi de 2 noites

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

6

Allison

27 de out. de 2023

·

A estadia foi de 1 noite

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

2

Gerardo

1 de dez. de 2025

·

A estadia foi de 1 noite

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

4

Erica

26 de jul. de 2025

·

A estadia foi de 1 noite

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

2

Sandra Janine

18 de ago. de 2025

·

A estadia foi de 2 noites

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

2

Courtney

27 de out. de 2025

·

A estadia foi de 1 noite

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

2

Nancy

20 de set. de 2025

·

A estadia foi de 10 noites

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos, com pequenas cozinhas, e alguns os acham espaçosos. Muitos relatam paredes finas e ruído da rodovia ou vizinhos, e camas que parecem firmes ou desconfortáveis.

Avaliações dos hóspedes relacionadas

2

Monique

14 de jun. de 2024

·

A estadia foi de 1 noite

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

6

Neeley

20 de jul. de 2025

·

A estadia foi de 1 noite

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

6

Juan

25 de jan. de 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

LaSondra

3 de jun. de 2024

·

A estadia foi de 7 noites

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

2

Ewa

11 de ago. de 2024

·

A estadia foi de 1 noite

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

10

stacey

16 de fev. de 2024

·

A estadia foi de 1 noite

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

2

Larry

23 de out. de 2023

·

A estadia foi de 1 noite

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

4

mark

9 de ago. de 2024

·

A estadia foi de 1 noite

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

10

Jason

24 de mai. de 2024

·

A estadia foi de 4 noites

Clean and Spacious

Clean and Spacious

8

Patrick

27 de mai. de 2024

·

A estadia foi de 1 noite

Hard to sleep kids in next room we’re kicking the wall

Hard to sleep kids in next room we’re kicking the wall

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é frequentemente criticado por reservas excessivas, longas esperas ou falta de funcionários no check-in, comunicação inadequada e respostas rudes, com alguns hóspedes sendo recusados. Um número menor elogia a simpatia da equipe e a manutenção rápida.

Avaliações dos hóspedes relacionadas

2

Marilyn

13 de out. de 2025

·

A estadia foi de 1 noite

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

2

Dennis anthony

13 de jul. de 2025

·

A estadia foi de 1 noite

They cancel my room, they told me were very sorry. 2 hours before check in time …

They cancel my room, they told me were very sorry. 2 hours before check in time …

2

Favi

3 de ago. de 2025

·

A estadia foi de 1 noite

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

2

Thabani

9 de ago. de 2025

·

A estadia foi de 2 noites

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

2

Taylor

27 de out. de 2025

·

A estadia foi de 1 noite

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

2

Gabriel

5 de ago. de 2025

·

A estadia foi de 1 noite

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

2

Autumn

31 de ago. de 2025

·

A estadia foi de 2 noites

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

2

Demetrius

3 de ago. de 2025

·

A estadia foi de 1 noite

They gave my room to someone else after I drove 3 hrs away with no warning

They gave my room to someone else after I drove 3 hrs away with no warning

2

Dee

22 de nov. de 2023

·

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

2

Celean

22 de ago. de 2025

·

A estadia foi de 1 noite

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para lojas e a rodovia para alguns, mas várias avaliações mencionam pessoas vagando pela propriedade e barulho do tráfego próximo.

Avaliações dos hóspedes relacionadas

6

Kerry

29 de jul. de 2024

·

A estadia foi de 2 noites

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

6

Juan

25 de jan. de 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

JOHN

2 de ago. de 2025

·

A estadia foi de 1 noite

Lots of monthly rental - low income housing in this hotel

Lots of monthly rental - low income housing in this hotel

10

Deandra

25 de set. de 2023

·

A estadia foi de 1 noite

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

2

Vivian

29 de set. de 2025

·

A estadia foi de 2 noites

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

6

Shalieshia

24 de set. de 2023

·

A estadia foi de 2 noites

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

2

Gerardo

1 de dez. de 2025

·

A estadia foi de 1 noite

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

2

Perris

9 de out. de 2023

·

A estadia foi de 4 noites

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

4

mark

9 de ago. de 2024

·

A estadia foi de 1 noite

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

2

Nancy

20 de set. de 2025

·

A estadia foi de 10 noites

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Não há informações suficientes nas avaliações.

Avaliações dos hóspedes relacionadas

4

Nicole

14 de nov. de 2024

·

A estadia foi de 1 noite

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3 de jun. de 2024

·

A estadia foi de 7 noites

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

carlton

há 3 semanas

·

A estadia foi de 3 noites

Wasn’t bad at all.. lots of restaurants and shopping nearby

Wasn’t bad at all.. lots of restaurants and shopping nearby

2

Rhonda

há 3 semanas

·

A estadia foi de 1 noite

Horrible! Dirty! Go elsewhere!

Horrible! Dirty! Go elsewhere!

4

Cortney

26 de set. de 2026

·

A estadia foi de 3 noites

3 people only 2 towels-staff ok- would not stay again

3 people only 2 towels-staff ok- would not stay again

6

Mark

19 de set. de 2026

·

A estadia foi de 1 noite

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

8

Jonathan

9 de set. de 2026

·

A estadia foi de 2 noites

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 22:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $83	2 $75	3 $73	4 $75	5 $83	6 $76	7 $74
8 $71	9 $74	10 $75	11 $74	12 $75	13 $75	14 $75
15 $74	16 $74	17 $75	18 $74	19 $71	20 $70	21 $70
22 $74	23 $74	24 $68	25 $75	26 $75	27 $75	28 $75
29 $75	30 $75

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

A receção está aberta diariamente das 9:00 às 22:00. Contacte o alojamento com antecedência se planeia chegar após as 10:00, através dos dados que constam na sua confirmação de reserva. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe do seguinte elemento de segurança: extintor.

Apenas é permitido o acesso aos quartos a clientes registados.
Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Depósito para estadia de animais de estimação: 50 USD por estadia
Estadia de animais de estimação: 5 USD por animal, por noite
Os animais de serviço estão isentos de taxas
Taxa de utilização de toalhas: 10.99 USD por pessoa, por semana. Em alternativa, os clientes podem trazer as suas de casa.

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.