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Ocean Drive Madrid

US$ 352

/ noite

Média para setembro

Ocean Drive Madrid - Image 1

Ocean Drive Madrid - Quarto

Ocean Drive Madrid - Quarto

Ocean Drive Madrid - Recepção

Ocean Drive Madrid - Restaurante

Preços para Ocean Drive Madrid

Selecione datas para ver preços e disponibilidade

US$ 352

/ noite

Média para setembro

Média de preços por mês

Em Ocean Drive Madrid, a diária custa em média US$ 197 no mês mais barato (janeiro) e US$ 391 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio da diária em Ocean Drive Madrid por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 197
fevereiro	US$ 228
março	US$ 218
abril	US$ 277
maio	US$ 274
junho	US$ 292
julho	US$ 202
agosto	US$ 206
setembro	US$ 352
outubro	US$ 391
novembro	US$ 295
dezembro	US$ 197

Mais caro: outubro (aprox. US$ 391)

Mais barato: janeiro (aprox. US$ 197)

Sobre esta propriedade

Aproveite opções de lazer, como piscina de temporada, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge.

Estacionamento
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Lavagem a seco

Localização

Plaza de Isabel II, Madri, Comunidade de Madri, Espanha

Teatro Real (0.1 milhas)

Plaza de Oriente (0.1 milhas)

Mercado de San Miguel (0.2 milhas)

Teatro La Strada Gran Vía (0.2 milhas)

Jardines de Sabatini (0.2 milhas)

Plaza Mayor (0.2 milhas)

Mais informações sobre a localização

Opções de quarto

4

Corner Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama De Solteiro

Acomoda 3

388 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Deluxe Double Plaza View

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto casal superior, vista para o jardim

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto casal superior

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Corner Deluxe Terrace

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

291 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Deluxe Double Terrace, Plaza View

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto casal superior, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Ocean Drive Madrid

9.1

Fantástico

Com base em 960 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Ocean Drive Madrid, viajantes destacam a excelente localização, ideal para caminhar e próxima à estação de metrô Opera, quartos muito limpos e modernos, e a simpatia do atendimento na recepção. Observam, porém, que os layouts são compactos, com banheiros abertos, e que pode haver barulho da rua nos quartos de frente para a praça.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Ocean Drive Madrid, viajantes destacam a excelente localização, ideal para caminhar e próxima à estação de metrô Opera, quartos muito limpos e modernos, e a simpatia do atendimento na recepção. Observam, porém, que os layouts são compactos, com banheiros abertos, e que pode haver barulho da rua nos quartos de frente para a praça.

O terraço no topo e a pequena piscina oferecem ótimas vistas, mas espaço limitado, e o serviço do bar/skybar pode ser lento; o estacionamento é fora do local e alguns hóspedes utilizaram passes para uma academia próxima. As opiniões sobre a gastronomia são variadas: muitos apreciaram o café da manhã e o restaurante no local, mas outros acharam a seleção e o serviço inconsistentes ou os preços altos. No geral, espere uma base estilosa e central, ideal para viajantes que valorizam design e conveniência acima de espaço extra ou tranquilidade total.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O terraço no topo e a pequena piscina com vista para a Ópera são pontos altos, embora o espaço seja limitado e as espreguiçadeiras da piscina possam ficar ocupadas. O serviço de bar pode ser ocasionalmente lento; o estacionamento é fora do local e alguns hóspedes utilizaram passes para uma academia próxima.

Avaliações dos hóspedes relacionadas

10

Mariyana

17 de out. de 2025

·

Hospedou-se por 3 noites

Fantastic hotel in the most wonderful location and the most incredible view from the roof terrace. It was great! Staff were lovely too. The Plaza outside was quite noisy at night with people talking loudly which can be heard from the room. Other than that we had a fabulous time.

Fantastic hotel in the most wonderful location and the most incredible view from the roof terrace. It was great! Staff were lovely too. The Plaza outside was quite noisy at night with people talking loudly which can be heard from the room. Other than that we had a fabulous time.

8

Pouya

28 de nov. de 2025

·

Hospedou-se por 3 noites

Very new and clean hotel room at the perfect location with perfect mattress! Everything was great, the only issue was that the bathroom is just a little box in the corner of the room and the sink is outside the toilet. Also the shower has no privacy because of the glass door. We were a little surprised by the size of the room and the bathroom issues because photos didn’t show them clearly. But other than that, everything was smooth. I was provided with free pass to the gym 10 min away which was nice.

Very new and clean hotel room at the perfect location with perfect mattress! Everything was great, the only issue was that the bathroom is just a little box in the corner of the room and the sink is outside the toilet. Also the shower has no privacy because of the glass door. We were a little surprised by the size of the room and the bathroom issues because photos didn’t show them clearly. But other than that, everything was smooth. I was provided with free pass to the gym 10 min away which was nice.

10

Eric

6 de jul. de 2025

·

Hospedou-se por 3 noites

Great location and classy property. Rooftop pool with easy drink ordering was really nice.

Great location and classy property. Rooftop pool with easy drink ordering was really nice.

10

Joseph

23 de fev. de 2025

·

Hospedou-se por 3 noites

Wonderful hotel. Great central location. Steps away from a subway stop. Room was decent size and very comfortable. No fitness room in the hotel but has a deal with local gym that can be asked about.

Wonderful hotel. Great central location. Steps away from a subway stop. Room was decent size and very comfortable. No fitness room in the hotel but has a deal with local gym that can be asked about.

10

Mr William

25 de ago. de 2024

·

Hospedou-se por 1 noite

Excellent hotel, lovely staff, very clean. Rooftop pool is lovely although rooftop bar is a little pricey. Parking was secure and access instructions were clear and helpful.

Excellent hotel, lovely staff, very clean. Rooftop pool is lovely although rooftop bar is a little pricey. Parking was secure and access instructions were clear and helpful.

10

Sara

6 de out. de 2025

·

Hospedou-se por 2 noites

The hotel is beautiful and clean, the rooftop pool is an excellent place to relax. The location is right in Centro & a close walk to many restaurants, bars & sightseeing places. Would highly recommend. We were able to check in early after arriving off of our flight which was a huge plus as well.

The hotel is beautiful and clean, the rooftop pool is an excellent place to relax. The location is right in Centro & a close walk to many restaurants, bars & sightseeing places. Would highly recommend. We were able to check in early after arriving off of our flight which was a huge plus as well.

8

Sidney

29 de abr. de 2024

·

Hospedou-se por 4 noites

Parking is not at the property. Parking for a price is available. About 30 Eros overnight. There are plenty of good restaurants near by. The rooms were a reasonable size.

Parking is not at the property. Parking for a price is available. About 30 Eros overnight. There are plenty of good restaurants near by. The rooms were a reasonable size.

10

Richard

11 de out. de 2025

·

Hospedou-se por 7 noites

Great hotel in a perfect, central location. The receptionists were outstanding, always smiling and saying hello. The bed was comfortable and the room was quiet, despite being close to busy areas. There was a nice roof terrace too. However, do NOT order a drink from the ‘skybar’ using the QR code. I eventually got my drink one hour later after repeatedly chasing it and going downstairs to the bar/restaurant. The manager just shrugged his shoulders and offered no apology. He should not be working in hospitality. I don’t expect high standards for service, but that was shocking. Obviously, I chose to never eat there, even though I was staying in the hotel for 7 nights.

Great hotel in a perfect, central location. The receptionists were outstanding, always smiling and saying hello. The bed was comfortable and the room was quiet, despite being close to busy areas. There was a nice roof terrace too. However, do NOT order a drink from the ‘skybar’ using the QR code. I eventually got my drink one hour later after repeatedly chasing it and going downstairs to the bar/restaurant. The manager just shrugged his shoulders and offered no apology. He should not be working in hospitality. I don’t expect high standards for service, but that was shocking. Obviously, I chose to never eat there, even though I was staying in the hotel for 7 nights.

10

Miguel

16 de jun. de 2025

·

Hospedou-se por 3 noites

Great rooftop pool and chairs!

Great rooftop pool and chairs!

10

Manuela

28 de set. de 2025

·

Hospedou-se por 2 noites

Tolles Hotel in zentraler Lage mit Parkhaus und Ladestationen für E-Fahrzeuge. Madrid kann von hier aus gut zu Fuß erkunden.

Tolles Hotel in zentraler Lage mit Parkhaus und Ladestationen für E-Fahrzeuge. Madrid kann von hier aus gut zu Fuß erkunden.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As avaliações elogiam consistentemente a limpeza dos quartos e das áreas comuns. Alguns hóspedes relataram odores ou vazamentos de água relacionados à manutenção, bem como falhas ocasionais na limpeza.

Avaliações dos hóspedes relacionadas

6

Francesco Saverio

12 de fev. de 2026

·

Hospedou-se por 1 noite

this time the room even if I took a superior had a terrible smell... and the window was locked.. so I had to stay in that smell.

this time the room even if I took a superior had a terrible smell... and the window was locked.. so I had to stay in that smell.

10

Victoria

11 de nov. de 2025

·

Hospedou-se por 1 noite

Clean and new

Clean and new

10

Stig

9 de jan. de 2026

·

Hospedou-se por 2 noites

Jättefint och rent tim

Jättefint och rent tim

10

Emily

11 de fev. de 2026

·

Hospedou-se por 4 noites

Room was spotless and the staff were lovely

Room was spotless and the staff were lovely

10

Christopher

27 de jun. de 2025

·

Hospedou-se por 4 noites

New hotel, excellent location, extremely clean and great staff!

New hotel, excellent location, extremely clean and great staff!

10

Arkadiy

3 de dez. de 2025

·

Hospedou-se por 2 noites

Central location, clean and comfortable room

Central location, clean and comfortable room

10

Alex

6 de fev. de 2026

·

Hospedou-se por 3 noites

Really friendly helpful staff. Spotlessly clean and great location.

Really friendly helpful staff. Spotlessly clean and great location.

4

Maria

25 de fev. de 2025

·

Hospedou-se por 5 noites

La tele rota, lo comentamos desde el primer día y no lo solucionaron en 5 días. Limpieza de la habitación mediocre, lavabo atascado, sábanas malolientes. Me he quedado en este hotel las últimas seis veces que he venido a Madrid, pero la próxima vez probablemente cambie de hotel.

La tele rota, lo comentamos desde el primer día y no lo solucionaron en 5 días. Limpieza de la habitación mediocre, lavabo atascado, sábanas malolientes. Me he quedado en este hotel las últimas seis veces que he venido a Madrid, pero la próxima vez probablemente cambie de hotel.

10

jennifer

26 de nov. de 2025

·

Hospedou-se por 2 noites

Loved the hotel, clean, modern, great design and great location.

Loved the hotel, clean, modern, great design and great location.

10

Ana

1 de jan. de 2026

·

Hospedou-se por 4 noites

Quarto limpo, ótima localização e hotel novo. Atendentes muito simpáticos e restaurantes do hotel excelente tanto de qualidade como atendimento.

Quarto limpo, ótima localização e hotel novo. Atendentes muito simpáticos e restaurantes do hotel excelente tanto de qualidade como atendimento.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Quartos modernos e confortáveis; alguns são compactos. Observações recorrentes incluem layouts de banheiro abertos com privacidade limitada, problemas de ventilação no banheiro, vazamentos no chuveiro e ruído ocasional da praça ou do corredor, além de alguns relatos de ar condicionado ou Wi-Fi fracos.

Avaliações dos hóspedes relacionadas

10

Armaan

9 de nov. de 2025

·

Hospedou-se por 3 noites

The hotel was great and in an easy to navigate part of the city. The staff were polite and helpful, and the room was in great condition. We did get stuck near the elevators and could hear a few people in the hallways late at night.

The hotel was great and in an easy to navigate part of the city. The staff were polite and helpful, and the room was in great condition. We did get stuck near the elevators and could hear a few people in the hallways late at night.

8

Pouya

28 de nov. de 2025

·

Hospedou-se por 3 noites

Very new and clean hotel room at the perfect location with perfect mattress! Everything was great, the only issue was that the bathroom is just a little box in the corner of the room and the sink is outside the toilet. Also the shower has no privacy because of the glass door. We were a little surprised by the size of the room and the bathroom issues because photos didn’t show them clearly. But other than that, everything was smooth. I was provided with free pass to the gym 10 min away which was nice.

Very new and clean hotel room at the perfect location with perfect mattress! Everything was great, the only issue was that the bathroom is just a little box in the corner of the room and the sink is outside the toilet. Also the shower has no privacy because of the glass door. We were a little surprised by the size of the room and the bathroom issues because photos didn’t show them clearly. But other than that, everything was smooth. I was provided with free pass to the gym 10 min away which was nice.

8

Diana

11 de abr. de 2024

·

Hospedou-se por 2 noites

The hotel is located in a nice area. The receptionist is very helpful. They let us leave our luggage stored before and after our stay, which was helpful. The space for the toilet was small. The shower was spacious. The air conditioning did not work well. We were hot most of the night Spring and I can't imagine how hot it would be stay during summer time. The windows to the room didn't open up, so that didn't help with ventilation. But besides the AC not being great, everything else was really nice.

The hotel is located in a nice area. The receptionist is very helpful. They let us leave our luggage stored before and after our stay, which was helpful. The space for the toilet was small. The shower was spacious. The air conditioning did not work well. We were hot most of the night Spring and I can't imagine how hot it would be stay during summer time. The windows to the room didn't open up, so that didn't help with ventilation. But besides the AC not being great, everything else was really nice.

6

Kristi

29 de out. de 2025

·

Hospedou-se por 3 noites

Noisy location with noise from the square - not well sound proofed. Was also supposed to get a bottle of wine with my stay and never did

Noisy location with noise from the square - not well sound proofed. Was also supposed to get a bottle of wine with my stay and never did

8

Rhian

24 de set. de 2024

·

Hospedou-se por 3 noites

Lovely hotel, nice decor and good sized room. We opted for plaza view which ended up being disruptive at night. We were woken by shouting from outside the club on 2 out of 3 nights so would probably choose courtyard view next time.

Lovely hotel, nice decor and good sized room. We opted for plaza view which ended up being disruptive at night. We were woken by shouting from outside the club on 2 out of 3 nights so would probably choose courtyard view next time.

6

Henrik

12 de jan. de 2026

·

Hospedou-se por 3 noites

Værelset havde vinduer der ikke kunne åbnes, hvilket resulterede i dårlig udluftning, idet den indbyggede badekabine i værelset ikke havde særskilt udluftning.

Værelset havde vinduer der ikke kunne åbnes, hvilket resulterede i dårlig udluftning, idet den indbyggede badekabine i værelset ikke havde særskilt udluftning.

8

Igor

6 de out. de 2024

·

Hospedou-se por 4 noites

The room was clean and reasonably spacious, but lacking proper closet space, almost no shelves for clothes. Also bathroom lacking ventilation and there is constant smell of stail water. Big and comfortable terrace, very polite and helpful staff. Overall was good stay.

The room was clean and reasonably spacious, but lacking proper closet space, almost no shelves for clothes. Also bathroom lacking ventilation and there is constant smell of stail water. Big and comfortable terrace, very polite and helpful staff. Overall was good stay.

4

Regina

4 de fev. de 2023

·

Hospedou-se por 2 noites

No servia el Wifi y no lo solucionaron, me dijeron que escriba a expedia pues había hecho con ellos mi reserva

No servia el Wifi y no lo solucionaron, me dijeron que escriba a expedia pues había hecho con ellos mi reserva

10

Matthew

3 de abr. de 2025

·

Hospedou-se por 2 noites

Great location, easy walking to everything in Madrid. The rooms were very nice but don’t have much privacy for the bathroom area. Traveling as a couple would we be ok, but hard for a family.

Great location, easy walking to everything in Madrid. The rooms were very nice but don’t have much privacy for the bathroom area. Traveling as a couple would we be ok, but hard for a family.

6

Uzma

16 de out. de 2024

·

Hospedou-se por 3 noites

Horrible room design! The toilet is in a closet with no exhaust fan. The shower is a see thru glass cabinet that leaks water everywhere even after your done showering. The sink vanity is in the middle . A sink so tiny you can barely brush your teeth. Your modesty is in full display as you shower. Only good part is that the location of hotel was central to all sites and shopping. So if your ok with water leaking everywhere, a damp room and no privacy while showering this hotel is for you.

Horrible room design! The toilet is in a closet with no exhaust fan. The shower is a see thru glass cabinet that leaks water everywhere even after your done showering. The sink vanity is in the middle . A sink so tiny you can barely brush your teeth. Your modesty is in full display as you shower. Only good part is that the location of hotel was central to all sites and shopping. So if your ok with water leaking everywhere, a damp room and no privacy while showering this hotel is for you.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe da recepção e, de modo geral, os funcionários são amplamente descritos como simpáticos, prestativos e proativos. No entanto, o serviço do restaurante/bar pode ser lento ou desatento, e alguns hóspedes relataram problemas isolados com a atitude no check-in, traslados ou cobranças.

Avaliações dos hóspedes relacionadas

2

Michael

8 de jun. de 2024

·

Hospedou-se por 5 noites

Ocean Drive Madrid offered arrival airport transfer but the driver did not wait for us despite 1 hour passport control and baggage claim delays. The driver never even entered airport parking much less stand with a sign at customs exit. The hotel did not apologize or otherwise do anything to get us reimbursed over €50. The photos of the lobby and rooms are not current or distorted to appear larger. A standard double is very small. The restaurant made us wait to be seated 20 minutes while jet lagged despite many available tables. The square is noisy. We were not aware of any evidence of ecofriendliness. We will not return.

Ocean Drive Madrid offered arrival airport transfer but the driver did not wait for us despite 1 hour passport control and baggage claim delays. The driver never even entered airport parking much less stand with a sign at customs exit. The hotel did not apologize or otherwise do anything to get us reimbursed over €50. The photos of the lobby and rooms are not current or distorted to appear larger. A standard double is very small. The restaurant made us wait to be seated 20 minutes while jet lagged despite many available tables. The square is noisy. We were not aware of any evidence of ecofriendliness. We will not return.

10

Adam

21 de nov. de 2025

·

Hospedou-se por 5 noites

Staff was amazing. We had an issue with our room the first night where there was leak in the ceiling and they handled it very well by moving us to a new room the next night. They went out of their way.

Staff was amazing. We had an issue with our room the first night where there was leak in the ceiling and they handled it very well by moving us to a new room the next night. They went out of their way.

10

Alfonso

26 de nov. de 2025

·

Hospedou-se por 1 noite

Tuve una estancia magnífica. Un hotel nuevo, con excelentes instalaciones. El staff muy atento y me han recibido en el check-in con un vermouth. El restaurante del lobby también muy bueno y con descuento para los huéspedes. El hotel queda justo enfrente a una estación de metro y taxi. Volveré

Tuve una estancia magnífica. Un hotel nuevo, con excelentes instalaciones. El staff muy atento y me han recibido en el check-in con un vermouth. El restaurante del lobby también muy bueno y con descuento para los huéspedes. El hotel queda justo enfrente a una estación de metro y taxi. Volveré

10

Anthony David

6 de jul. de 2023

·

Hospedou-se por 5 noites

I lost my phone, left in taxi. Hotel staff were incredibly helpful and (along with a very kind taxi driver) managed to get it back for me!

I lost my phone, left in taxi. Hotel staff were incredibly helpful and (along with a very kind taxi driver) managed to get it back for me!

4

Sonia Stefania

17 de jun. de 2025

·

Hospedou-se por 2 noites

El chico de recepción que nos hizo el check in no fue tan amigable, realmente compruebo el mito de América, en España no reciben al turismo de la mejor manera, son muy groseros, y aunque te puedan ayudar no lo hacen, así vean que estás perdido o en apuros.

El chico de recepción que nos hizo el check in no fue tan amigable, realmente compruebo el mito de América, en España no reciben al turismo de la mejor manera, son muy groseros, y aunque te puedan ayudar no lo hacen, así vean que estás perdido o en apuros.

10

Gowthami

18 de ago. de 2025

·

Hospedou-se por 2 noites

Front desk staff Javier made it very comfortable even before our stay. With his help I also booked my train travel within the Spain. Morning breakfast is good. Friendly and welcoming staff.

Front desk staff Javier made it very comfortable even before our stay. With his help I also booked my train travel within the Spain. Morning breakfast is good. Friendly and welcoming staff.

8

Robert

6 de fev. de 2024

·

Hospedou-se por 2 noites

Ive stayed here well over 30 nights in the last year and a half. Overall it is a nice hotel with an excellent location. However, Im starting to lose interest because it seems there is always something that needs to be fixed. The last 3 visits included lobby bathrooms without water, rooftop bar out of service, lights in the room turning on by themself in the middle of the night. So the maintenance of the himotel is slipping. And frustratingly, they spray huge amounts of scented spray at the elevators on wvery floor. You can see a smokey mist of chemicals always floating in the lights above your head and the smell is too strong. Besides...no one wants to breath chemicals. Get rid of that. Th staff is always very kind and should be commended. The sommelier Julio is absolutely fantastic. There is a little inconsistency with the service from bartenders - some dont pay attention and are a bit slow. It's a good place to stay but because I stay so often I'm noticing the details of what is failing. All fixable things.

Ive stayed here well over 30 nights in the last year and a half. Overall it is a nice hotel with an excellent location. However, Im starting to lose interest because it seems there is always something that needs to be fixed. The last 3 visits included lobby bathrooms without water, rooftop bar out of service, lights in the room turning on by themself in the middle of the night. So the maintenance of the himotel is slipping. And frustratingly, they spray huge amounts of scented spray at the elevators on wvery floor. You can see a smokey mist of chemicals always floating in the lights above your head and the smell is too strong. Besides...no one wants to breath chemicals. Get rid of that. Th staff is always very kind and should be commended. The sommelier Julio is absolutely fantastic. There is a little inconsistency with the service from bartenders - some dont pay attention and are a bit slow. It's a good place to stay but because I stay so often I'm noticing the details of what is failing. All fixable things.

8

Robert

31 de dez. de 2024

·

Hospedou-se por 2 noites

I've stayed about 40 nights in this hotel in the past 2 years. I spend between 300-1000 on their wine list almost every stay. On this trip they couldnt even seat me at the bar saying they were too full. Poor customer management system.

I've stayed about 40 nights in this hotel in the past 2 years. I spend between 300-1000 on their wine list almost every stay. On this trip they couldnt even seat me at the bar saying they were too full. Poor customer management system.

6

Dr. Kamaldeep

17 de ago. de 2024

·

Hospedou-se por 2 noites

Good area and amenities but inside the room spoon for expresso was dirty. Breakfast area staff daily could use customer service training. It was beyond below one star hotel. Very poor restaurant service.

Good area and amenities but inside the room spoon for expresso was dirty. Breakfast area staff daily could use customer service training. It was beyond below one star hotel. Very poor restaurant service.

10

Chao

26 de nov. de 2025

·

Hospedou-se por 2 noites

It is one of the most wonderfully hotel I have travelled for over 70 countries. Because I felt so welcomed in this super convenient location. I was amazed that some of the details were so touching. The main light switches were clearly marked; “please take me home” kit was very cute and filled with all sorts of things for travelling; coffee maker are great quality, all glasses are sparkling shiny; front desk stuffs are so helpful for recommendations also arrange for the taxi, they all speak very well English👍； I can see that every details are showing, they are working hard to make our staying very pleasant. Thank you so much, and I highly recommend this wonderful place.

It is one of the most wonderfully hotel I have travelled for over 70 countries. Because I felt so welcomed in this super convenient location. I was amazed that some of the details were so touching. The main light switches were clearly marked; “please take me home” kit was very cute and filled with all sorts of things for travelling; coffee maker are great quality, all glasses are sparkling shiny; front desk stuffs are so helpful for recommendations also arrange for the taxi, they all speak very well English👍； I can see that every details are showing, they are working hard to make our staying very pleasant. Thank you so much, and I highly recommend this wonderful place.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização excepcionalmente central, próxima à estação de metrô Opera, a uma curta distância a pé do Palácio Real, da Gran Vía, de lojas e restaurantes. Várias avaliações alertam sobre o barulho noturno da praça ou da vida noturna próxima, especialmente nos quartos de frente para a praça.

Avaliações dos hóspedes relacionadas

8

Maribelle

27 de set. de 2025

·

Hospedou-se por 3 noites

Excellent location and staff.

Excellent location and staff.

10

Wendy

2 de nov. de 2025

·

Hospedou-se por 5 noites

Excellent hotel location behind the opera house with the Metro stop right outside the hotel for easy access to use and explore Madrid. Hotel is really in a great area, you have shops and the palace less than 5 mins from the hotel, the main shopping strip a 10 min walk away with excellent restaurant options literally on your doorstep .Room was clean and modern and very quiet. Note* I did not get the free bottle of wine but I don't drink so I did not ask for it :)

Excellent hotel location behind the opera house with the Metro stop right outside the hotel for easy access to use and explore Madrid. Hotel is really in a great area, you have shops and the palace less than 5 mins from the hotel, the main shopping strip a 10 min walk away with excellent restaurant options literally on your doorstep .Room was clean and modern and very quiet. Note* I did not get the free bottle of wine but I don't drink so I did not ask for it :)

10

Mariyana

17 de out. de 2025

·

Hospedou-se por 3 noites

Fantastic hotel in the most wonderful location and the most incredible view from the roof terrace. It was great! Staff were lovely too. The Plaza outside was quite noisy at night with people talking loudly which can be heard from the room. Other than that we had a fabulous time.

Fantastic hotel in the most wonderful location and the most incredible view from the roof terrace. It was great! Staff were lovely too. The Plaza outside was quite noisy at night with people talking loudly which can be heard from the room. Other than that we had a fabulous time.

10

Catarina

7 de out. de 2025

·

Hospedou-se por 3 noites

Very nice hotel with an excellent location in Madrid city center. Even if located in the city center there is hardly any night time noice since it is located on a square with no traffic passing by. Staff was very friendly The bathroom was divided into small separate areas for shower, toilet and washroom which was a bit annoying. But overall impression of the hotel was really good. We did not try the breakfast since there are so many places to eat just outside of the hotel.

Very nice hotel with an excellent location in Madrid city center. Even if located in the city center there is hardly any night time noice since it is located on a square with no traffic passing by. Staff was very friendly The bathroom was divided into small separate areas for shower, toilet and washroom which was a bit annoying. But overall impression of the hotel was really good. We did not try the breakfast since there are so many places to eat just outside of the hotel.

8

SILVANA

6 de nov. de 2025

·

Hospedou-se por 2 noites

OTIMA LOCALIZACAO

OTIMA LOCALIZACAO

10

Gloria

24 de fev. de 2025

·

Hospedou-se por 4 noites

The location was excellent and easy access to the metro.

The location was excellent and easy access to the metro.

10

Crystal

18 de set. de 2025

·

Hospedou-se por 3 noites

It’s a prime location where you can walk 10-15 minutes to get to anywhere in the Old Madrid city and wonderful food options! I would recommend staying here!

It’s a prime location where you can walk 10-15 minutes to get to anywhere in the Old Madrid city and wonderful food options! I would recommend staying here!

8

Bryan

15 de set. de 2025

·

Hospedou-se por 4 noites

Friendly welcome on arrival. Staff were excellent. Good location, close to the Royal Palace and Opera Metro Station.

Friendly welcome on arrival. Staff were excellent. Good location, close to the Royal Palace and Opera Metro Station.

8

Jaiden

18 de set. de 2025

·

Hospedou-se por 2 noites

Overall the stay was nice, but note that the location of this hotel is extremely loud and across the street from a night club where people are loud and chatting in the street until 6-7am. And then “normal” life starts. So it is really difficult to get good rest.

Overall the stay was nice, but note that the location of this hotel is extremely loud and across the street from a night club where people are loud and chatting in the street until 6-7am. And then “normal” life starts. So it is really difficult to get good rest.

8

me

15 de dez. de 2024

·

Hospedou-se por 3 noites

Good location, good breakfast, room size is ok. Across from Opera metro. Walkable to many restaurants and shops. Safe area.

Good location, good breakfast, room size is ok. Across from Opera metro. Walkable to many restaurants and shops. Safe area.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Muitos apreciaram o restaurante no local e os coquetéis, e vários elogiaram o café da manhã. Outros acharam a seleção ou o serviço do café da manhã inconsistentes, alguns pratos caros ou demorados para chegar, e as bebidas no terraço caras ou ocasionalmente indisponíveis.

Avaliações dos hóspedes relacionadas

10

Melina

22 de fev. de 2025

·

Hospedou-se por 5 noites

We enjoyed our stay here very much! The staff were all nice and accommodating. The hotel provides free water (sparkling & still) at all times in the lobby - they even include free bottles in your room. The room was clean, and they provided free amenities which came in so clutch (shaving kit, shower cap, robes, slippers, toothbrushes and paste, etc.). Our only complaint is that we wished their breakfast had more options. For $20 per person, we expected more variety.

We enjoyed our stay here very much! The staff were all nice and accommodating. The hotel provides free water (sparkling & still) at all times in the lobby - they even include free bottles in your room. The room was clean, and they provided free amenities which came in so clutch (shaving kit, shower cap, robes, slippers, toothbrushes and paste, etc.). Our only complaint is that we wished their breakfast had more options. For $20 per person, we expected more variety.

10

Ivan

4 de dez. de 2023

·

Hospedou-se por 1 noite

Love, love this hotel! This is my 3rd time this year. Fantastic ambiance, amazing service and can’t beat the location. Breakfast is great as well.

Love, love this hotel! This is my 3rd time this year. Fantastic ambiance, amazing service and can’t beat the location. Breakfast is great as well.

10

Desmond

11 de jun. de 2023

·

Hospedou-se por 6 noites

The property is generally very clean and smells lovely. The staff on reception, especially the young women, are absolutely delightful. The bar staff are equally accommodating and helpful. There is however one area of the hotel that lets it down rather badly. That is the breakfast room and breakfast staff. Unfortunately there appears to always be just one waiter in the morning to service all the tables. This is totally unfair as it means nobody gets the four star service they expect in this establishment. For example, on our penultimate morning, there were at least 10 sets of diners and more were turning up all the time; the gentleman in charge of the restaurant could not get away from patrons who were arriving and needed to be checked off his list, in order to respond to the many bell sounds signalling cooked food was ready to be distributed. There is a great lack of explanation when one arrives for breakfast, which means people are confused as to how to obtain tea and coffee, hot food, milk for cereals, et cetera. I think this is because the person in charge of the restaurant simply has no time to explain how the procedure works. The other gripe we had about breakfast was that “hot“ food, was rarely actually hot. This situation not only arose from the bell being unanswered, but also from the fact that ones hot food was put onto a cold plate rendering everything lukewarm. A poor experience at breakfast meant we were never tempted to lunch or dine at the hotel.

The property is generally very clean and smells lovely. The staff on reception, especially the young women, are absolutely delightful. The bar staff are equally accommodating and helpful. There is however one area of the hotel that lets it down rather badly. That is the breakfast room and breakfast staff. Unfortunately there appears to always be just one waiter in the morning to service all the tables. This is totally unfair as it means nobody gets the four star service they expect in this establishment. For example, on our penultimate morning, there were at least 10 sets of diners and more were turning up all the time; the gentleman in charge of the restaurant could not get away from patrons who were arriving and needed to be checked off his list, in order to respond to the many bell sounds signalling cooked food was ready to be distributed. There is a great lack of explanation when one arrives for breakfast, which means people are confused as to how to obtain tea and coffee, hot food, milk for cereals, et cetera. I think this is because the person in charge of the restaurant simply has no time to explain how the procedure works. The other gripe we had about breakfast was that “hot“ food, was rarely actually hot. This situation not only arose from the bell being unanswered, but also from the fact that ones hot food was put onto a cold plate rendering everything lukewarm. A poor experience at breakfast meant we were never tempted to lunch or dine at the hotel.

8

Stephanie

15 de set. de 2025

·

Hospedou-se por 4 noites

The à la carte breakfast was reasonably priced and very good, as was the food we ordered for an afternoon snack. We loved the courtyard garden restaurant. The evening bartender made great cocktails.

The à la carte breakfast was reasonably priced and very good, as was the food we ordered for an afternoon snack. We loved the courtyard garden restaurant. The evening bartender made great cocktails.

10

Sung Nam

12 de abr. de 2025

·

Hospedou-se por 2 noites

Very nice hotel with all satisfactions of staying there! Their Michelin restaurant is great with foods and musics! Will stay again in next trip!

Very nice hotel with all satisfactions of staying there! Their Michelin restaurant is great with foods and musics! Will stay again in next trip!

10

Nicole

7 de nov. de 2023

·

Hospedou-se por 2 noites

Loved it! We had a great stay! Walk to Mimi’s for breakfast if you have time! It’s delish. The rooftop has a great few- with slightly pricey drinks, but they were good!

Loved it! We had a great stay! Walk to Mimi’s for breakfast if you have time! It’s delish. The rooftop has a great few- with slightly pricey drinks, but they were good!

10

Sara

29 de out. de 2023

·

Hospedou-se por 4 noites

Great situation for walking to all the top tourist places yet still within authentic Spain. Double terrace was great and cleaners kept a high and thorough standard Only complaint was the restaurant-very expensive-2 prawns 50€!!!Better tapas meals nearby so glad we only ate once. Didn’t buy breakfast!

Great situation for walking to all the top tourist places yet still within authentic Spain. Double terrace was great and cleaners kept a high and thorough standard Only complaint was the restaurant-very expensive-2 prawns 50€!!!Better tapas meals nearby so glad we only ate once. Didn’t buy breakfast!

10

Richard

11 de out. de 2025

·

Hospedou-se por 7 noites

Great hotel in a perfect, central location. The receptionists were outstanding, always smiling and saying hello. The bed was comfortable and the room was quiet, despite being close to busy areas. There was a nice roof terrace too. However, do NOT order a drink from the ‘skybar’ using the QR code. I eventually got my drink one hour later after repeatedly chasing it and going downstairs to the bar/restaurant. The manager just shrugged his shoulders and offered no apology. He should not be working in hospitality. I don’t expect high standards for service, but that was shocking. Obviously, I chose to never eat there, even though I was staying in the hotel for 7 nights.

Great hotel in a perfect, central location. The receptionists were outstanding, always smiling and saying hello. The bed was comfortable and the room was quiet, despite being close to busy areas. There was a nice roof terrace too. However, do NOT order a drink from the ‘skybar’ using the QR code. I eventually got my drink one hour later after repeatedly chasing it and going downstairs to the bar/restaurant. The manager just shrugged his shoulders and offered no apology. He should not be working in hospitality. I don’t expect high standards for service, but that was shocking. Obviously, I chose to never eat there, even though I was staying in the hotel for 7 nights.

10

Kevin

22 de dez. de 2025

·

Hospedou-se por 3 noites

Bel hotel. Super petit déjeuner. Équipe agréable. Très bon emplacement.

Bel hotel. Super petit déjeuner. Équipe agréable. Très bon emplacement.

8

Regis

27 de set. de 2025

·

Hospedou-se por 3 noites

The hotel is in a great central location, it was very clean, breakfast was one of the best I've had, the bar choices where really good, the room size was not bad considering is in the hart of Madrid even though we can hear the people talking out on the street. We liked the rooftop pool area, is small but perfecto for sunsets and wine. The only bad experience was a lady in the food service that mistreated my wife. personel like her should not be allowed in a position to deal with customers without the proper trainings, I think her name was Desire, we also had dinner in the terrace thrusting the Michelin signs posted on the outside, ordered the seafood rice, they dont call it Paella but is pretty much a paella, it was salty and not great, it was just edible. But again the bar cocktails where the best.They just need to work on the overall customer service part.

The hotel is in a great central location, it was very clean, breakfast was one of the best I've had, the bar choices where really good, the room size was not bad considering is in the hart of Madrid even though we can hear the people talking out on the street. We liked the rooftop pool area, is small but perfecto for sunsets and wine. The only bad experience was a lady in the food service that mistreated my wife. personel like her should not be allowed in a position to deal with customers without the proper trainings, I think her name was Desire, we also had dinner in the terrace thrusting the Michelin signs posted on the outside, ordered the seafood rice, they dont call it Paella but is pretty much a paella, it was salty and not great, it was just edible. But again the bar cocktails where the best.They just need to work on the overall customer service part.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Maria Beatriz

há 4 semanas

·

Hospedou-se por 2 noites

O quarto estava limpo,mas estranhamos demais a distribuição do ambiente Muito ruim uma privada separada da pia e sem nenhuma ventilação. A recepcao foi perfeita(Bernadete uma graca) Ja a equipe de hj 29/08 do cafe da manha,nada simpáticas e gentis,deixou a desejar. A dona Sol cozinheira nada agradável mal humorada.Sentimos falta do acolhimento que tivemos da equipe de ontem. Cafe da manha bom.

O quarto estava limpo,mas estranhamos demais a distribuição do ambiente Muito ruim uma privada separada da pia e sem nenhuma ventilação. A recepcao foi perfeita(Bernadete uma graca) Ja a equipe de hj 29/08 do cafe da manha,nada simpáticas e gentis,deixou a desejar. A dona Sol cozinheira nada agradável mal humorada.Sentimos falta do acolhimento que tivemos da equipe de ontem. Cafe da manha bom.

10

Amanda

30 de jul. de 2026

·

Hospedou-se por 3 noites

O hotel fica perto de vários pontos turísticos, novo, muito bonito. O quarto era um pouco pequeno. Os funcionários do restaurante não eram muito simpáticos, mas ocorreu tudo bem.

O hotel fica perto de vários pontos turísticos, novo, muito bonito. O quarto era um pouco pequeno. Os funcionários do restaurante não eram muito simpáticos, mas ocorreu tudo bem.

10

rachel

9 de jul. de 2026

·

Hospedou-se por 1 noite

Excelente localização, equipe cordial e atenciosa, quarto muito bom e limpo

Excelente localização, equipe cordial e atenciosa, quarto muito bom e limpo

10

Rafaela

27 de mar. de 2026

·

Hospedou-se por 2 noites

O quarto era impecável e apesar de eu estar sozinha, tudo foi servido em dose dupla para casal: roupa de banho, mimos como chocolate, água… os funcionários eram extremamente educados e cordiais. No hotel tem um restaurante com estrela Michelin, comida e serviço impecável, excelente pros dias que eu estava mais cansada e decidia comer lá mesmo. Hotel nota mil, voltarei com certeza. Está de frente para uma entrada de metrô, super perto de um centrinho com muitos restaurantes e lojas, além de ser super perto da Gran via. Perfeito!

O quarto era impecável e apesar de eu estar sozinha, tudo foi servido em dose dupla para casal: roupa de banho, mimos como chocolate, água… os funcionários eram extremamente educados e cordiais. No hotel tem um restaurante com estrela Michelin, comida e serviço impecável, excelente pros dias que eu estava mais cansada e decidia comer lá mesmo. Hotel nota mil, voltarei com certeza. Está de frente para uma entrada de metrô, super perto de um centrinho com muitos restaurantes e lojas, além de ser super perto da Gran via. Perfeito!

10

Marisa

21 de mar. de 2026

·

Hospedou-se por 2 noites

Excelente quarto com tamanho ótimo

Excelente quarto com tamanho ótimo

Políticas da propriedade

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Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

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Políticas adicionais e informações sobre esta propriedade.

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