Laguna Beach Alya Resort & Spa

We had a good holiday here with our friends from the UK. Vedat, one of the waiters in the restaurant was a star for us, looking after us extremely well. Plenty of choice in the restaurant for all meals - no problem there. Such a shame that the alcohol on offer as part of the all-inclusive stay was of poor quality. We do realise that the hotel is catering for people from all parts of the world and that not everybody appreciates quality alcohol...

Beautiful and clean hotel with potential but wouldn't recommend due to the below: My Husband and I stayed for 7 nights and unfortunately we were let down by the food and how the staff came across. The food was very limited, everyday they had the same dishes and it became very repetetive and frustating. The food hardly had any flavour and it was such a let down,as turkish people normally know how to cook!! You could pick out 2 staff members out of a 60 that really went above and beyond, sad. There was lack of care as to whether the customer is happy or not. As you are serving dinner there are staff members sweeping the floor, how rude.You are not allowed to eat food in the snack bar after 12am as its only for the late comers, this was not something they tell you when you arrive. They just stop you from entering the snack bar - rude. Night entertaiment was absolutely rubbish, the hotel is very boring and staff members did the bare minimum to entertain guests. You can hear the sorrunding hotels having more fun and enjoying, this hotel plays music low as if its a hotel for pensioners. Animation team are constanly annoying guests trying to sell tickets to night clubs and bingo, ever thought that people have already spent alot of money and could do with not getting exploited whilst trying to have their holiday. The Hotel's nightclub stank like poo, the hotel is meant to be all inclusive but, again they are charging guests for drinks at the so called night club.!!!!!!!!!!!