Hotel Ex Hacienda La Pitaya Querétaro - Reception

Hotel Ex Hacienda La Pitaya Querétaro - Room

Hotel Ex Hacienda La Pitaya Querétaro

Name: Hotel Ex Hacienda La Pitaya Querétaro
Address: Carretera Libre Queretaro Celaya Km. 16.5, San Isidro del Llanito, Apaseo el Alto, Guanajuato, Mexico, San Isidro del Llanito, Guanajuato, Mexico
Rating: 8.5

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include c...

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Guest reviews

8.5

Very good

Based on 349 verified reviews

Who stays here?

Couple

41%

Family

58%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hotel Ex Hacienda La Pitaya Querétaro, guests describe a tranquil, attractive hacienda setting with thermal-water appeal, but also note aging infrastructure and inconsistent operations that lead to stays ranging from relaxing and quiet to disappointing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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6

Ismael

17 Sept 2024

·

Stayed 1 night

When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance

2

Fernando

13 Nov 2023

·

Stayed 1 night

This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.

6

Victor Hugo

4 May 2026

·

Stayed 1 night

Mala Planeacion en mi agenda de Spa. Tuve que dividir en 2 días la sesión y de acuerdo a su agenda y no a la mía… servicio de personal de restaurante muy bien.

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2

Heriberto

1 Dec 2025

·

Stayed 1 night

En la habitacion no habia secadora de pelo, plancha de ropa, cafetera, no salia agua caliente de la regadera, las habitaciones muy descuidadas, el trato del personal del restaurante en especial de la encargada es muy grosero y pesimo, por todo te quieren cobrar. No recomeindo este hotel.

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10

Amaury

30 Aug 2025

·

Stayed 1 night

Un lugar muy tranquilo para relajarse

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Carretera Libre Queretaro Celaya Km. 16.5, San Isidro del Llanito, Apaseo el Alto, Guanajuato, Mexico

Location

With a stay at Hotel Ex-Hacienda La Pitaya Queretaro in Apaseo el Grande, you'll be 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. This spa hotel is 13 mi (21 km) from Aqueduct of Santiago de Querétaro and 13 mi (21 km) from Plaza de Armas.

Balvanera Industrial Park(6 Miles)

Parque Canino Piramides(8.1 Miles)

Parque Canino Omar Herrera(8.7 Miles)

Museo de Sitio El Cerrito(8.7 Miles)

El Cerrito Archaeological Zone(8.9 Miles)

Centro Cultural Tejeda(9.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

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Additional policies and info about this property.

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Hotel Ex Hacienda La Pitaya Querétaro

Amenities

Property description

Guest reviews

Very good

Who stays here?

What guests think

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Property policies

Check-in instructions

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Amenities

Property description

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Have a question?

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Hotel Ex Hacienda La Pitaya Querétaro