Best Western Kutaisi City Center

We had a one night stay we had early flight next morning.The hotel and our room was immaculate and extremely clean and relaxing. All staff were very professional,helpful and polite. We had a fabulous Latte made by David.First class coffee,which is hard to find someone who knows how to make proper coffees.David was extremely friendly and polite.A credit to the hotel. We highly recommend staying at the Best Western in Kutaisi.We will definitely return.

Wir kehrten mit 2 kleinen Kindern ein und bekamen ein Zimmer im 5. Stock. Erst beim einchecken sagte man uns, dass an dem Tag ein Techno-Event im Haus (6. Stock direkt über uns) stattfinde und dieses bis 3 Uhr nachts ginge. Die Nacht war der Horror. Bis 5 Uhr frühs wurden wir mit lautem Techno beschallt. Wir sind echt nicht empfindlich aber sogar die Möbel wackelten vor Lautstärke und Bass. Weiter hatte das Restaurant wegen des Events nicht geöffnet. Nie wieder Best Western!

Very nice location and very clean and comfortable and free car parking

The hotel has a good location, but unfortunately, that’s where the positives end. The condition of the property is outdated and in need of renovation. Check-in was problematic, and the reception staff were abrupt, non-customer friendly, and lacked professionalism. Overall, not a welcoming experience and disappointing for a Best Western. Would not recommend based on the current service level.

Very nice and cozy place