Urban Walls

La chambre était impeccable, l’hôtel hyper bien situé près de la place St Catherine, nous avons rencontré la patronne très sympa, petite attention pour la St Valentin ! Bref rien que du positif

The hotel is at a fantasic location which is at the city centre and close to all the Christmas festivities. The room is nice and quiet. We enjoyed our stay very much and woild recommend.

Severe Hygiene Issue – BED BUGs Infestation in Room 5 I am submitting this review as a formal complaint regarding a serious and unacceptable health hazard encountered during my stay. The room provided to me (Room 5) was infested with bed bugs. I woke during the night with multiple bites and hives, and upon inspecting the bed, I found several bed bugs on the mattress and within the bed frame. I have photographic and video evidence clearly documenting the infestation. I reported the issue to the hotel immediately, expecting urgent remedial action. No response or intervention was provided, reflecting a troubling disregard for guest safety and for the significant public-health implications of allowing such an infestation to persist. Furthermore, no compensation was offered for the products I had to purchase to prevent a potential infestation in my own home after my stay in the hotel. It is wholly unacceptable for a hotel to operate with a known or foreseeable bed bug problem. This not only puts guests at serious risk but also contributes to the potential spread of the infestation to other rooms, other establishments, and even across borders. Until proper action is taken and the hygiene standards are addressed, this hotel should not be providing accommodation to any guests

Heel leuk huisje om te verblijven

Chambre très mal insonorisée tant cote extérieur que intérieur.