Name: Sofitel Ambassador Seoul Hotel & Serviced Residences
Address: 209, Seúl, KR
Price range: 320 US$–908 US$ per night
Rating: 9.1

Opiniones de los huéspedes

Los viajeros elogian el Sofitel Ambassador Seoul Hotel & Serviced Residences por su personal excepcionalmente amable y profesional, habitaciones muy limpias y espaciosas con impresionantes vistas al lago o a las torres, y su cómoda ubicación en Jamsil, junto al centro comercial Lotte World, que ofrece una estancia refinada y lujosa.

Las instalaciones, como la piscina y los gimnasios, causan una buena impresión, aunque la piscina puede ser pequeña, concurrida y con horarios restringidos. Algunos comentarios mencionan cambios y esperas con los ascensores, un registro de entrada ocasionalmente lento o impersonal, y colas para el desayuno o una oferta limitada en el club ejecutivo. El desayuno y la oferta gastronómica del hotel son ampliamente disfrutados, aunque algunos huéspedes encontraron el desayuno decepcionante o ciertos platos del servicio de habitaciones poco satisfactorios. Se trata de un hotel de lujo moderno, con un gran enfoque en el servicio, ubicado en una animada zona comercial.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los gimnasios son excelentes y están bien equipados, y a muchos les gusta la piscina y sus vistas; sin embargo, la piscina es pequeña, puede estar concurrida, tiene horarios restringidos y algunos señalan que el agua está fría. Los traslados y las esperas con los ascensores son una inconveniencia recurrente.

Reseñas de huéspedes relacionadas

10

jeongeun

3 ago 2024

·

Se alojó 3 noches

교통이 편하고 쾌적하고 편안해요 레스토랑과 수영장도 석촌호수가보여서 좋았어요 단점이라면 수영장이 작아요

10

Yan

14 jun 2025

·

Se alojó 2 noches

Nice place, staff are very helpful and polite. Love their swimming pool and gym, especially gym has all you need even body exam machines.

10

Funmmy

17 sept 2025

·

Se alojó 3 noches

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

10

Moonsun

2 ago 2025

·

Se alojó 7 noches

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Jeonghee

14 may 2025

·

Se alojó 1 noche

두번째 숙박인데 너무 좋습니다. 수영장은 처음 이용하는데 물도 깨끗하고 뷰도 너무 좋고 관리를 참 잘하네요. 헬스장도 두군데 있어 이용시 편하고 좋습니다. 부가 좋은 헬스장은 6층 이용하면 좋아요

6

koujoo

17 feb 2023

·

Se alojó 1 noche

분위기 모두 좋았으나 수영장 온도가 너무 낮고 주변 온도 좀 생각 해주세요 . 수영장이 매력으로 갔는데 온도로 너무 실망

10

Alexander

18 nov 2023

·

Se alojó 8 noches

What a delight to be a first-time guest at this 5-Star Property in Jam-sil with a very Paris flair. Although it is large asset with significant Meeting/Convention Space, the hotel design and amazing staff created the warm and comfortable experience as I would expect in a much-smaller, Boutique Hotel. The entire experience was first-rate with special mention to the Fitness Centre that rivals Equinox without the crowds a Club Level that is worth the extra $$$. The management and staff were simply outstanding and catered to every request. The sheer number of staff and service levels were so high that I am concerned about their profitability. If you appreciate Industrial Design and/or the Monocle Design Awards, this property is a must-see. This is my new "go-to" hotel for both Business and Leisure travel.

10

Ann

6 nov 2025

·

Se alojó 3 noches

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Janice

24 may 2025

·

Se alojó 5 noches

Close to shopping & so much food/restaurants. Less than a 1 minute walk to to lotte world mall which connects to Avenue L, and the Lotte mall, and Lotte World. If you cross the street the other way, there’s “restaurant row” do that area that’s packed with many eateries. Also, right outside of the hotel (same building) there’s a cafe and a gelato place that’s AMAZING. We went there every day. The kids club is very busy (and has no one monitoring it, so there are some big kids that seem a bit too old for this facility.) Also, during check in and check out time, there’s a pretty long queue for the elevators—maybe I went during a holiday, but during both of my stays, I’ve had to wait a good amount of time in a queue to get to my room.

10

Mouna

2 sept 2023

·

Se alojó 14 noches

Excellent hôtel, les chambres sont spacieuses et très confortable. Le personnel est aux petits soins et la nourriture est tres bonne (mention spéciale au chef Robin). Le seul bémol c’est que nous n’avions droit qu’a 1h15 de piscine par jour durant le mois d’aout. Cela ne nous a cependant pas empeché de passer un superbe séjour a Seoul. Il est très bien situe (station de métro sur la inner circle line) et tout près du lotte mall et du lotte world. Le quartier est très sympa et tres agréable surtout si vous êtes en famille.

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Limpieza

En las reseñas se describe con frecuencia que las habitaciones y las instalaciones están muy limpias y bien mantenidas. Algunas excepciones mencionan un inodoro sin tirar de la cadena, un problema con el desagüe de la ducha y, en una visita posterior, una piscina menos limpia.

Reseñas de huéspedes relacionadas

10

YUMI

18 feb 2025

·

Se alojó 3 noches

とても綺麗で、広くてとても良かったです。ホテルフロントが6階のため、一度6階で乗り換えが必要なことだけが面倒でしたが、慣れると気になりませんでした。スタッフも良い人が多くて、過ごしやすかったです。地下には食堂やコンビニがあって便利だし、また道を渡るとロッテモールがあり、その先はロッテ百貨店やロッテホテルまで続くので、ないものがないという感じ。アクアリウム、ロッテワールドアドベンチャー、ロッテワールドタワー、キッザニアと子供連れにはとても良い立地です。また、次もここに泊まる予定です。

2

GEE

6 oct 2024

·

Se alojó 2 noches

I stayed at this hotel last year and came back this year because of the good memories from that time. However, because it was a holiday season (? I'm not sure)and there were a lot of guests, the service speed, waiting in front of the elevator to get on, and the drain problem in the shower room were the worst. I always use the Four Seasons Hotel and Sofitel Hotel when I come to Seoul, but now I think there is no reason to stay at Sofitel anymore.

10

Michelle

18 oct 2025

·

Se alojó 1 noche

Clean large room beautiful bathroom Amazing breakfast staff excellent and very helpful Highly recommended

10

Aaron

12 nov 2024

·

Se alojó 3 noches

Amazing location by Lotte Mall, Dept Store, and World. Has a nice area to walk at Seokchon Lake and lots of shopping/eateries in the area by Jamsil Station. The room itself was incredibly beautiful, clean, and the staff/concierge was amazing. 10/10

10

Yeokyung

13 nov 2025

·

Se alojó 3 noches

It was very clean overall, and the staff were friendly. I was very satisfied.

10

CHO RONG

22 ene 2023

·

Se alojó 1 noche

깨끗하고 깔끔한 룸 컨디션 롯데월드 몰과의 인접성 조식 맛있음

10

Heeju

15 feb 2026

·

Se alojó 1 noche

깨끗하고 친절했습니다

10

jimin

22 feb 2026

·

Se alojó 1 noche

The room was really clean and spacious. All staffs were very helpful.

10

Jina

6 mar 2023

·

Se alojó 1 noche

작년보다는 청결도는 좀 떨어지지만 그래도 만족. 수영장은 작년보다 많이 더러웠어요 그래서 섭섭 ㅠㅠ

6

Kyungmi

11 nov 2023

·

Se alojó 1 noche

Unflushed toilet, not availble to control shower temperature. Except these two, generally okay.. but littlebit expensive even considering good parts of this hotel.

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Habitaciones

Las habitaciones son espaciosas, elegantes y cómodas, con impresionantes vistas al lago o a las torres y suites bien diseñadas. Algunos huéspedes mencionan colchones duros, espacio de almacenamiento limitado o configuraciones de cama poco prácticas, y ocasionales problemas técnicos o de conectividad.

Reseñas de huéspedes relacionadas

8

Gabriele

29 sept 2023

·

Se alojó 4 noches

Room was nice - we did have a bit of a storage issue. No where to place suit cases, closet entrance was blocked by a chair that was always being moved. Overall hotel was great, staff very accomidating and service was impecible. It took a little to translate the washign machine instructions - an english translation woudl ahve been nice.

10

HYEIN

30 may 2023

·

Se alojó 1 noche

King bed 가 있는 레지던스 스위트에 묵었는데 석촌호수가 밖에 보이고 인테리어도 넘 멋졌습니다. 거실에는 엑스트라 베드 추가하여 4인가족이 편하게 잘 있었어요. 배달음식이 금지여서 놀랐지만, 룸서비스가 양도 넉넉하고 아주 아주 맛있어요. 다만 비쌉니다. 수영장은 사람이 많아보였지만 아이들이랑 놀다보니 또 재밌게 놀았네요. 수영장은 예약제인데 1박에 100만원 가까이 숙박비를 내고 수영장을 1시간 반밖에 사용하지 못하는건 좀 이해하기 어려웠습니다.

10

Sunun

2 dic 2025

·

Se alojó 1 noche

룸도 크고 온도조절도 잘 되고 편안했어요

8

Myung Ha

3 nov 2024

·

Se alojó 2 noches

방과 서비스는 맘에 드는데, 스마트 티비 연결이 불안정해서 자꾸 끊기네요

10

Claire

21 abr 2025

·

Se alojó 5 noches

We had a wonderful stay at this hotel. The room was very spacious, comfortable, and stylish. We enjoyed the view of Seokchon Lake and Lotte World. It was easy to walk to both and very close to the train station.

10

Jeffrey

9 ago 2025

·

Se alojó 1 noche

Excellent service, well maintained facilities in one of the best locations in Seoul. Only negative was the bed was quite hard, even for someone who likes doesn’t like a soft mattress.

10

Meeseon

5 dic 2023

·

Se alojó 1 noche

The best one bedroom suite in Seoul!

8

Lucy Simone

12 nov 2025

·

Se alojó 3 noches

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Ann

6 nov 2025

·

Se alojó 3 noches

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Arash

16 mar 2024

·

Se alojó 6 noches

Everything was great, except this is the 1st hotel that I have seen that is 5 star and it does not have rooms with two double beds. We had a single bed and a queen. This is crazy!

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Servicio

El servicio es ampliamente elogiado por ser cálido, atento y altamente profesional, con muchos empleados que hacen todo lo posible para ayudar. Algunas reseñas mencionan un registro de entrada lento o impersonal y fallos ocasionales, como cargos repetidos por el desayuno o llamadas al servicio de conserjería sin respuesta.

Reseñas de huéspedes relacionadas

10

Kara L

11 nov 2025

·

Se alojó 2 noches

This was a beautiful hotel and the service was impeccable. I will definitely stay again. There was a staff member to run my bathe and add the salts and bubbles, totally first class. Everything I’d hoped for my first trip to Seoul.

10

Gyeongyeon

14 feb 2025

·

Se alojó 1 noche

호텔 시설 정말 좋습니다. 직원분들 친절도도 정말 좋아요. 다만 어메니티 관련하여 밤 11시, 익일 오전 10시 경 컨시어지에 전화드렸지만 두번 다 받지 않으셨습니다. 전반적으로는 만족스럽고 즐거운 투숙 경험이었습니다.

10

Melissa

17 oct 2024

·

Se alojó 7 noches

The staff were amazing and so helpful. Whatever questions we had it was handled!

6

KWAK

2 ago 2024

·

Se alojó 1 noche

전반적으로 시설이 깔끔하고 위치가 좋았습니다 조식도 좋았구요 근데 체크인 카운터는 너무 사무적이고 불친절한 말투에 질문에도 무성의한 답변이었습니다

10

Funmmy

17 sept 2025

·

Se alojó 3 noches

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

6

Anna

14 nov 2024

·

Se alojó 7 noches

I stayed here with my two kids for a week and every single day when we come down to breakfast .. it’s the same problem. Room was booked for two adults and 1 kid. My son is 11 which falls under kid who stay for free. Everyday staff asked me to pay for the third party… and i have to explain and repeat myself . I think as a 5 star hotel it is needed to train staff to take note. It’s the same two staff at door everyday too. I just find it is very inconvenience for customer. Last day… we were rushed to leave after being seated for 20 minutes! Very disappointed with this service

10

JAMES

29 sept 2025

·

Se alojó 11 noches

We had an amazing 11-night stay at Sofitel Seoul. The staff were warm and welcoming every day, and a special thanks goes to Mr. Leo Kwon, who went above and beyond to accommodate our last-minute requests. His sincerity and dedication made our stay truly memorable, and we are extremely grateful. The amenities were excellent, the rooms were luxurious and comfortable, and the location is very convenient with shops and restaurants nearby. Highly recommend!

6

Hosoo

21 abr 2024

·

Se alojó 3 noches

호텔 자체는 너무 마음에 들었지만, 체크인 때 서비스부터, 발렛, 안내… 등 전반적인 직원 서비스가 너무나 실망스러울 정도로 별로였고 능숙하지 못함을 4일 내내 경험하여 너무 아쉬웠습니다.

10

Veronica

9 abr 2024

·

Se alojó 3 noches

This was the best hotel experience I’ve ever had! The people were so friendly and polite and there were employees everywhere. I didn’t have to do or think at all. They had everything ready! They greeted me my name. Use the limo service and feel like royalty. Rooms were clean and quiet. Light and cooling were perfect. Bed comfortable. I have nothing negative to say. I would live there if I could!!

10

Elizabeth

21 mar 2024

·

Se alojó 11 noches

Staff is exceptional!

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Ubicación

Junto al centro comercial Lotte World, el lago Seokchon y la estación de Jamsil, la ubicación es conveniente para ir de compras, comer y utilizar el transporte. Algunos señalan que está más alejado de algunos de los lugares turísticos céntricos.

Reseñas de huéspedes relacionadas

10

Michelle

24 abr 2025

·

Se alojó 4 noches

Very good location if you are on a shopping mode. Walking distance to Lotte Mall

10

Wook Jin

8 jul 2025

·

Se alojó 9 noches

Lotte World Mall is next door.

10

Burmaa

27 dic 2025

·

Se alojó 7 noches

Location is good.

10

??

30 nov 2025

·

Se alojó 1 noche

잠실에 위치하고 있어서 위치도 너무 좋고 무엇보다 직원분들이 모두 다 친절하셔서 너무 좋았어요!

10

Maria Therese

9 nov 2024

·

Se alojó 5 noches

I had a beautiful lake view room which was clean and comfortable. The hotel is well located in a very nice neighborhood, just beside the Lotte Mall which is convenient for shopping and dining. This is my new hotel of choice for Seoul.

10

Moonsun

2 ago 2025

·

Se alojó 7 noches

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Takao

31 jul 2025

·

Se alojó 2 noches

素晴らしいホテルです夏休みで、ホテルに滞在するだけのバケーションを楽しむ家族がたくさんいましたロッテタワーの隣りでショッピングから食事、なんでもOK

10

Eugene

12 may 2025

·

Se alojó 3 noches

Location is perfect. Family friendly

8

Lisa

22 jun 2024

·

Se alojó 2 noches

Hotel is of highest standard. Clean , spacious and convenient. Located too far away from touristy places .

10

Shobhna

26 jun 2025

·

Se alojó 6 noches

Excellent location. Friendly and warm staff. Great breakfast.

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Comida

El desayuno se destaca con frecuencia por su calidad y variedad, y varios huéspedes disfrutaron de los restaurantes del hotel y del servicio de habitaciones. Entre los inconvenientes se incluyen las colas para el desayuno o los horarios de acceso, un desayuno limitado en el club ejecutivo y algunos platos poco satisfactorios o caros.

Reseñas de huéspedes relacionadas

10

Sebastian

12 nov 2025

·

Se alojó 4 noches

La habitación : la cama excelente, y los restaurantes súper recomendables!

10

Grace

5 oct 2025

·

Se alojó 4 noches

Beautiful hotel with excellent breakfast buffet

10

Andrea

16 feb 2024

·

Se alojó 1 noche

Super big room with a lake view. Friendly service and delicious croissants in the cafe.

10

Barton

8 nov 2025

·

Se alojó 3 noches

Breakfast was especially impressive

10

SEONYOUNG

4 ene 2026

·

Se alojó 1 noche

아침메뉴는 다녀본 5성급중 제일 별로여서 실망했어요..

10

Moonsun

2 ago 2025

·

Se alojó 7 noches

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

8

Lucy Simone

12 nov 2025

·

Se alojó 3 noches

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Katie

22 jun 2025

·

Se alojó 3 noches

Kindness and professionalism of the staff was the best. But the food provided at the 30th floor lounge could be improved.

10

Moonsun K

15 ago 2024

·

Se alojó 5 noches

Great service, large rooms, amazing breakfast buffet.

10

Taeho

11 feb 2024

·

Se alojó 2 noches

대부분 만족스러웠습니다 룸서비스로 시킨 간장치킨만 빼면요 기름이 줄줄 흐르고 바삭함은 1도 없어 절반 먹고 말았답니다.

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Mes	Precio medio
enero	266 US$
febrero	269 US$
marzo	277 US$
abril	321 US$
mayo	299 US$
junio	293 US$
julio	360 US$
agosto	346 US$
septiembre	365 US$
octubre	347 US$
noviembre	298 US$
diciembre	324 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $743	16 $552	17 $908
18 $537	19 $508	20 $573	21 $567	22 $616	23 $576	24 $529
25 $407	26 $403	27 $458	28 $462	29 $400	30 $465	31 $509

DO	LU	MA	MI	JU	VI	SA
1 $402	2 $399	3 $403	4 $403	5 $487	6 $508	7 $509
8 $418	9 $398	10 $398	11 $398	12 $398	13 $423	14 $476
15 $399	16 $550	17 $442	18 $442	19 $442	20 $459	21 $457
22 $357	23 $330	24 $328	25 $328	26 $328	27 $392	28 $427
29 $352	30 $320

Sofitel Ambassador Seoul Hotel & Serviced Residences

Precios para Sofitel Ambassador Seoul Hotel & Serviced Residences

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

1 Bedroom Premier Suite with 1 King Size Bed

Luxury Lake Room with 1 King Size Bed, Lake View

1 Bedroom Deluxe Suite with 1 King Size Bed

Residence Studio with 2 Single Beds

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Two-Bedroom Executive King Suite with Lake View

Luxury Room with 2 Single Beds

Luxury Lake Room, 2 Twin Beds, Lake View

Suite presidencial, 2 habitaciones, Acceso al salón del club, vistas al lago

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Magnifique Room with 1 King Size Bed

Residence Studio with 1 King Size Bed

Luxury Family Room with 1 King and 1 Single Size Beds

Habitación de lujo, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre Sofitel Ambassador Seoul Hotel & Serviced Residences

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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