Hotel Aura Design & Garden Pool

Perfect stay great hotel staff friendly

Wir hatten 2 Zimmer. Das erste einfach nur zum schlafen, da wir spät angereist sind. Am nächsten Tag Zimmerwechsel. Haben ganz entspannt Prag erkundet und sind dann 15 Uhr zum Hotel. Das andere Zimmer war grandios mit Whirlpool auf dem Balkon und Whirlwanne im Zimmer. Eine Dusche hat im Zimmer gefehlt. Frühstück und Personal waren Mega und auch der Shuttle nach Prag Wir kommen wieder. Es war eine tolle Auszeit

This review is a comparison with my previous stay at Hotel Aura Design which was 6 weeks before the current visit. Same room another floor, was in much more used condition (I would say it was in visibly worse condition). In addition to that the bed sheet was torn apart on several places, when we entered the room there was hair on the pillows (which after complaining were immediately changed). At check-in lady at the reception was really kind, cant say the same for the guy working the next morning. At 7AM when my wife took the dogs on a morning walk he started yelling why we have not payed for the dogs (at check-in the dogs were present, also previous time we were charged at check-out). It is even worse knowing that the same person said nothing to me like 2 hours before that for the same dogs. As a positive things the breakfast is nice, parking is free and they have enough spaces. Although I mentioned a complain regarding the dogs situation they are still one of the cheapest in Prague (at least when staying for only one night). The hotel is not centrally located (they offer shuttle service during the day) but if you are traveling it is convenient since you wont get stuck in Prague traffic.

La chambre et le personnel étaient vraiment bien. En revanche la salle de bain mérite une rénovation.

Possibility to park was excellent and staff very friendly.