Name: The Ritz-Carlton Bali
Address: Jalan Raya Nusa Dua Selatan Lot III, Nusa Dua, Bali, ID
Price range: 300 $–487 $ per night
Rating: 9.03

Was Gäste sagen

Das Ritz Carlton Bali Nusa Dua erhält breite Anerkennung für seine wunderschöne Strandlage, geräumige Unterkünfte, exzellentes Frühstück und Spa-Erlebnisse, vielfältige Angebote für Familien und aufmerksames Personal, wobei es einige Einschränkungen hinsichtlich der felsigen Strandbedingungen und der hohen Preise vor Ort gibt.

Die Gäste loben die reibungslose Organisation des Resorts, wie z.B. den praktischen Buggy-Service und einen gut geführten Kids Club. Die Zimmer sind komfortabel und geräumig, mit Optionen wie Suiten mit direktem Zugang zur Lagune und privaten Villen. Einige erwähnen auch gelegentliche langsame Check-in- oder Unterschriftsverfahren sowie einen Hauptpool, der angesichts der Größe des Resorts eher bescheiden wirkt. Erwarten Sie einen gepflegten und entspannenden Strandurlaub, der sowohl für Paare als auch für Familien geeignet ist.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Gäste loben das Spa, den Kids Club, die Pools und den bequemen Buggy-Service auf dem weitläufigen Gelände. Einige fanden den Hauptpool nur in Ordnung oder nicht besonders groß.

Ähnliche Gästebewertungen

10

said

9. Mai 2024

·

Aufenthalt für 7 Nächte

Amazing hotel for people that want luxury and relaxation. Small resort that you can easily walk around. Rapid Transportation is available also. Rooms are excellent. Very nice pool with excellent service Buffet in the morning amazing, strongly recommend. Service out of this world. Never seen such a good service. Highly recommend this hotel .

10

Belinda

3. Nov. 2024

·

Aufenthalt für 6 Nächte

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel

8

Herve

6. Sept. 2022

·

Aufenthalt für 7 Nächte

Sejour de 7 nuits au ritz Carlton de Nusa Dua. Tres bel hotel pour les chambres, le jardin. Mais une seule (pas trés grande) piscine et ne comptez pas sur la mer. Plein d'algues, déchets divers

10

Joyce

17. Jan. 2024

·

Aufenthalt für 2 Nächte

Absolutely amazing! The property is gorgeous. Top notched service and attention to details from the incredible staff. The pool was lovely with a few restaurants to select from. I really appreciated the buggy available readily to take you anywhere around the property. Free activities were available for guests and partial spa facilities as well. The daily breakfast buffet had so many choices and a soup bar. The room was spacious, and super clean. It was a definite place to relax and you never want to leave.

4

Balakrishnan

14. Juli 2024

·

Aufenthalt für 2 Nächte

Beach access was not good.dreamland beach is better. Pool was very mid

10

Meeta

31. Juli 2024

·

Aufenthalt für 4 Nächte

Fantastic! Beautiful resort, very well-maintained. Breakfast was very very good, lots of variety. Great massage at the spa.

10

estela

9. Juli 2024

·

Aufenthalt für 2 Nächte

The restaurants are just amazing. And the spa is heaven !!!

10

Jose Luis

20. Juli 2024

·

Aufenthalt für 8 Nächte

We had a lovely stay all staff was amazing very helpful , my son was so happy in the kids club and the SPA were amazing , definitely will come back again next year .

10

Celia

25. Juni 2024

·

Aufenthalt für 2 Nächte

The service, the view, the beach, the swimming pool, kids club, and the facilities are top notch! The hotel is enormous, busy and always filled with hotel guests. Yet, they managed to arrange buggy and room service timely! Just that it’s not a very quiet place, in room you can hear music coming from outside til 10pm. Probably because of different events took place there.

10

Tameka

17. Mai 2024

·

Aufenthalt für 5 Nächte

This was a solo trip to Bali and it was amazing! The staff I never seen anything like it! The buggy service that the provide 24 hs give you feeling of safety! Just a loving property I will be back next year!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Bewertungen beschreiben das Resort und die Zimmer durchweg als sehr sauber und gut gepflegt.

Ähnliche Gästebewertungen

10

Belinda

3. Nov. 2024

·

Aufenthalt für 6 Nächte

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel

10

deb

14. Sept. 2023

·

Aufenthalt für 5 Nächte

Awesome setting. Breath taking views. Very clean. It’s the Ritz

10

Joyce

17. Jan. 2024

·

Aufenthalt für 2 Nächte

Absolutely amazing! The property is gorgeous. Top notched service and attention to details from the incredible staff. The pool was lovely with a few restaurants to select from. I really appreciated the buggy available readily to take you anywhere around the property. Free activities were available for guests and partial spa facilities as well. The daily breakfast buffet had so many choices and a soup bar. The room was spacious, and super clean. It was a definite place to relax and you never want to leave.

6

Loc

31. Dez. 2022

·

Aufenthalt für 19.357 Nächte

Beautiful property and great staff. However, upon checking into our room there was food left on the deck near the pool and the robes and towels had stains on them showing that they were overlooked and we’re not replaced. This made us a bit worry about the cleanliness of our room as certain amenities were not replenished as well.

10

Meeta

31. Juli 2024

·

Aufenthalt für 4 Nächte

Fantastic! Beautiful resort, very well-maintained. Breakfast was very very good, lots of variety. Great massage at the spa.

10

Jin Ju

27. März 2024

·

Aufenthalt für 5 Nächte

Beach beautiful Staff professional how to manage the issues Nice facility , overall well maintained

10

sarah

16. Juni 2024

·

Aufenthalt für 4 Nächte

The hotel staff are excellent. Nothing is too much trouble. Breakfast is amazing, probably the best I have had. Rooms were large and well maintained. Would definitely stay again

10

Cheng

9. Nov. 2024

·

Aufenthalt für eine Nacht

Hotel services is good, staff is friendly and kind. The room is clean and tidy with special welcome gift. I also see lovely monkey around the resort.

10

Nobuko

22. Juni 2024

·

Aufenthalt für 5 Nächte

プール付Vilaに泊まっていましたが、無料のバトラーが付いてあれこれ面倒を見てくれたり、12時チェックアウト後に空港へいくまでの4時間にジュニアスウィートを提供してもらえたり、とても親切にしていただきました。ホテル内は、広いが広すぎず、清潔で美しく歩くのも楽しいです。ただ、ホテル内の食事は日本人にとってはかなり高価なものになります。

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig und komfortabel, mit Optionen wie Suiten mit direktem Zugang zur Lagune und privaten Villen. Einige wenige bemängeln veraltete Elemente oder etwas Lärm.

Ähnliche Gästebewertungen

10

said

9. Mai 2024

·

Aufenthalt für 7 Nächte

Amazing hotel for people that want luxury and relaxation. Small resort that you can easily walk around. Rapid Transportation is available also. Rooms are excellent. Very nice pool with excellent service Buffet in the morning amazing, strongly recommend. Service out of this world. Never seen such a good service. Highly recommend this hotel .

10

Joyce

17. Jan. 2024

·

Aufenthalt für 2 Nächte

Absolutely amazing! The property is gorgeous. Top notched service and attention to details from the incredible staff. The pool was lovely with a few restaurants to select from. I really appreciated the buggy available readily to take you anywhere around the property. Free activities were available for guests and partial spa facilities as well. The daily breakfast buffet had so many choices and a soup bar. The room was spacious, and super clean. It was a definite place to relax and you never want to leave.

10

Michael

27. Okt. 2023

·

Aufenthalt für 7 Nächte

The Ritz Carlton standard is well and truly maintained in the Nusa Dua resort. Beautiful property makes you feel relaxed when you arrive, welcome staff excellent, Restaurants are great quality - I must compliment one of the exec Chef Abi who ran a great team of chefs and service staff and one of his junior Staff Bernadetta was smiling every day and was so helpful also. Spacious rooms with everything you need, even access to lagoon pools.

10

sarah

16. Juni 2024

·

Aufenthalt für 4 Nächte

The hotel staff are excellent. Nothing is too much trouble. Breakfast is amazing, probably the best I have had. Rooms were large and well maintained. Would definitely stay again

10

Sameer

19. Apr. 2024

·

Aufenthalt für 8 Nächte

Had a great stay with the family. All the staff members were so friendly and welcoming. The service was 10/10 and made the stay even better. The junior suite we booked was spacious and comfortable for all of us. The buggy service was great to get around the hotel. The grounds were immaculate and was nice to stroll around. The kids club was probably the best one we’ve experienced. The staff members there seemed to genuinely care about the kids and made them feel special. I would defo visit this hotel again simply for the service

10

SEOHEE

27. Nov. 2024

·

Aufenthalt für eine Nacht

2박은 주니어스위트에 묵고 1박은 리워드로 파빌리온빌라에 묵었었습니두. 라군 액세스 가능한 주니어스위트도 충분히 좋었지만 파빌리온빌라는 프라이빗 하고 풀도 따로 있어 너무 좋았어요. 다만 옆 빌라 풀 사이에 식물들 정도만 심어져 있어서 완벽히 차단된 곳은 아닙니다. 호텔 음식들도 전반적으로 조식이며 식당들도 다 맛있어서 만족합니다.

6

David

16. Okt. 2023

·

Aufenthalt für 4 Nächte

Room too old no update and Sound insulation is too poor

10

Nobuko

22. Juni 2024

·

Aufenthalt für 5 Nächte

プール付Vilaに泊まっていましたが、無料のバトラーが付いてあれこれ面倒を見てくれたり、12時チェックアウト後に空港へいくまでの4時間にジュニアスウィートを提供してもらえたり、とても親切にしていただきました。ホテル内は、広いが広すぎず、清潔で美しく歩くのも楽しいです。ただ、ホテル内の食事は日本人にとってはかなり高価なものになります。

10

Liza

29. Okt. 2022

·

Aufenthalt für 3 Nächte

El hotel me encantó, el menú de los restaurantes es deliciosos, variedad de alimentos para todo mund y si tienes suerte conoces a “Alex” un chango que le gusta asomarse a la terraza del restaurante. La habitación con diseño moderno, nosotros nos quedamos en una “junior suite con entrada a alberca,” con terraza techada; tiene tina con sales aromáticas, closet espacioso, cama y almohadas muy cómodas, Me enamoré de las personas de Bali, siempre sonrientes, muy atentos, se desviven por servir. Un día mi esposo se sintió mal y se quedó en cama, pedimos un doctor al cuarto, más tarde fui a comer sola, en el restaurante me preguntaron: “cómo sigue su esposo?” mas tarde hablaron al cuarto para preguntar su estado y enviaron té de jengibre al cuarto. ❤️ Muy recomendable el hotel 💯

10

Mariam

27. Nov. 2023

·

Aufenthalt für 3 Nächte

An incredible stay. The property was stunningly beautiful, my room was large, comfortable and well appointed. The staff were incredibly helpful, friendly and welcoming. Doesn’t get better than this!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist durchweg außergewöhnlich, mit freundlichem, aufmerksamem Personal und effizienten Buggy- und Zimmerservices. Eine kleine Anzahl erwähnte langsame Check-in-Prozesse oder bürokratische Hürden.

Ähnliche Gästebewertungen

10

Adeyemi

23. Juni 2024

·

Aufenthalt für 5 Nächte

The Ritz Carlton did not disappoint. The resort is the definition of peaceful and the staff are simply the best.

8

ILONA

2. Feb. 2024

·

Aufenthalt für 3 Nächte

Everything for the most part was excellent. Need to streamline checking in. It took too long and too many staff involved. Staff were very kind and helpful.

10

sarah

16. Juni 2024

·

Aufenthalt für 4 Nächte

The hotel staff are excellent. Nothing is too much trouble. Breakfast is amazing, probably the best I have had. Rooms were large and well maintained. Would definitely stay again

10

Sameer

19. Apr. 2024

·

Aufenthalt für 8 Nächte

Had a great stay with the family. All the staff members were so friendly and welcoming. The service was 10/10 and made the stay even better. The junior suite we booked was spacious and comfortable for all of us. The buggy service was great to get around the hotel. The grounds were immaculate and was nice to stroll around. The kids club was probably the best one we’ve experienced. The staff members there seemed to genuinely care about the kids and made them feel special. I would defo visit this hotel again simply for the service

10

Myles

14. Dez. 2024

·

Aufenthalt für 4 Nächte

The service was the best I have ever seen in the world. Truly next level.

10

Celia

25. Juni 2024

·

Aufenthalt für 2 Nächte

The service, the view, the beach, the swimming pool, kids club, and the facilities are top notch! The hotel is enormous, busy and always filled with hotel guests. Yet, they managed to arrange buggy and room service timely! Just that it’s not a very quiet place, in room you can hear music coming from outside til 10pm. Probably because of different events took place there.

10

Fiona

19. Aug. 2024

·

Aufenthalt für 2 Nächte

I’ve stayed at many other 5 star resorts like Kempinski,Mulia,ayana,Sofitel,Conrad, renaissance Uluwatu, padma, alila ect. So my expectations were VERY HIGH when I booked it. I felt skeptical at first since I was let down by other hotels, but everything went smoothly….from the Check in process, breakfast, the room and much more!!! The one thing that I’d like to mention is that the staff are absolutely FANTASTIC!!!!! Every single one of them …. Even the gardeners are so polite they will bow and greet the guest…. (Which doesn’t usually happen at other resorts) the spa was also amazing, we didn’t want to leave this place!

10

Lindsey

1. Juni 2023

·

Aufenthalt für 2 Nächte

The property was amazing, the staff were fantastic, very friendly, professional and went out of their way to make our stay wonderful.

10

Tameka

17. Mai 2024

·

Aufenthalt für 5 Nächte

This was a solo trip to Bali and it was amazing! The staff I never seen anything like it! The buggy service that the provide 24 hs give you feeling of safety! Just a loving property I will be back next year!

10

Ishan

10. Juni 2024

·

Aufenthalt für 5 Nächte

Went with my 3 year old and wife and had a great experience. The staff were absolutely amazing. Always helpful and polite. Property is brilliant We spent two full days at the property itself. Restaurants are very good. Very good food options.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Die Strandlage wird geschätzt, aber mehrere Bewertungen berichten über Steine, Seetang oder Treibgut, die das Schwimmen einschränken, und einer vermerkte die Entfernung zu vielen Aktivitäten.

Ähnliche Gästebewertungen

10

said

9. Mai 2024

·

Aufenthalt für 7 Nächte

Amazing hotel for people that want luxury and relaxation. Small resort that you can easily walk around. Rapid Transportation is available also. Rooms are excellent. Very nice pool with excellent service Buffet in the morning amazing, strongly recommend. Service out of this world. Never seen such a good service. Highly recommend this hotel .

10

Belinda

3. Nov. 2024

·

Aufenthalt für 6 Nächte

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel

8

Herve

6. Sept. 2022

·

Aufenthalt für 7 Nächte

Sejour de 7 nuits au ritz Carlton de Nusa Dua. Tres bel hotel pour les chambres, le jardin. Mais une seule (pas trés grande) piscine et ne comptez pas sur la mer. Plein d'algues, déchets divers

10

Adeyemi

23. Juni 2024

·

Aufenthalt für 5 Nächte

The Ritz Carlton did not disappoint. The resort is the definition of peaceful and the staff are simply the best.

10

Joshua

19. Aug. 2024

·

Aufenthalt für 4 Nächte

The resort was absolutely beautiful. This was the friendliest staff that I ever encountered in all of my travels. On-site dining was exceptional. The location was a good distance away from most of the activities that we did or were interested in doing. The beach was nice but too many rocks so standing/walking around the water could become an issue unless you found a clear spot.

10

Salim

5. Sept. 2023

·

Aufenthalt für 3 Nächte

Gorgeous grounds and impeccable service is what you'll encounter at The Ritz-Carlton in Bali. I wish there were more restaurants and the beach was swimable and cleaner. But the great service will ease away all your minor gripes. Had a wonderful time!

4

Balakrishnan

14. Juli 2024

·

Aufenthalt für 2 Nächte

Beach access was not good.dreamland beach is better. Pool was very mid

10

Jin Ju

27. März 2024

·

Aufenthalt für 5 Nächte

Beach beautiful Staff professional how to manage the issues Nice facility , overall well maintained

10

Celia

25. Juni 2024

·

Aufenthalt für 2 Nächte

The service, the view, the beach, the swimming pool, kids club, and the facilities are top notch! The hotel is enormous, busy and always filled with hotel guests. Yet, they managed to arrange buggy and room service timely! Just that it’s not a very quiet place, in room you can hear music coming from outside til 10pm. Probably because of different events took place there.

4

Michael

29. Apr. 2024

·

Aufenthalt für 5 Nächte

This place sucks for a 5 star resort. To be clear, it’s still a 5-star resort (property is awesome, it’s right on the beach, food is good and there are plenty of options) but I’d spend my money elsewhere. The biggest issue is everything is overpriced. You pay $10-12 (that’s USD) per cocktail and you get tiny portions disguised in tall glasses, but it’s like 6 oz. Wine was $20 per glass. It’s also a huge headache to do/order anything because you always have to sign for it (we wanted a couple towels one day and had to sign a checkout form). The bureaucracy was crazy. And they were always having weddings that are loud and disruptive. The main restaurant was closed one night for a wedding party. When you spend that much on a room you don’t want to get nickel and dimed on everything else and that’s what it felt like.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück erntet viel Lob für Qualität und Vielfalt, und die Restaurants sind weitgehend beliebt. Einige Gäste fanden die Preise hoch oder wünschten sich eine größere Auswahl an Restaurants.

Ähnliche Gästebewertungen

10

said

9. Mai 2024

·

Aufenthalt für 7 Nächte

Amazing hotel for people that want luxury and relaxation. Small resort that you can easily walk around. Rapid Transportation is available also. Rooms are excellent. Very nice pool with excellent service Buffet in the morning amazing, strongly recommend. Service out of this world. Never seen such a good service. Highly recommend this hotel .

10

Belinda

3. Nov. 2024

·

Aufenthalt für 6 Nächte

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel

10

Gregorio

2. Sept. 2023

·

Aufenthalt für 4 Nächte

Excellent service a stunning breakfast one of the best places I have stayed at in Bali

10

Meeta

31. Juli 2024

·

Aufenthalt für 4 Nächte

Fantastic! Beautiful resort, very well-maintained. Breakfast was very very good, lots of variety. Great massage at the spa.

10

estela

9. Juli 2024

·

Aufenthalt für 2 Nächte

The restaurants are just amazing. And the spa is heaven !!!

4

Michael

29. Apr. 2024

·

Aufenthalt für 5 Nächte

This place sucks for a 5 star resort. To be clear, it’s still a 5-star resort (property is awesome, it’s right on the beach, food is good and there are plenty of options) but I’d spend my money elsewhere. The biggest issue is everything is overpriced. You pay $10-12 (that’s USD) per cocktail and you get tiny portions disguised in tall glasses, but it’s like 6 oz. Wine was $20 per glass. It’s also a huge headache to do/order anything because you always have to sign for it (we wanted a couple towels one day and had to sign a checkout form). The bureaucracy was crazy. And they were always having weddings that are loud and disruptive. The main restaurant was closed one night for a wedding party. When you spend that much on a room you don’t want to get nickel and dimed on everything else and that’s what it felt like.

10

Fiona

19. Aug. 2024

·

Aufenthalt für 2 Nächte

I’ve stayed at many other 5 star resorts like Kempinski,Mulia,ayana,Sofitel,Conrad, renaissance Uluwatu, padma, alila ect. So my expectations were VERY HIGH when I booked it. I felt skeptical at first since I was let down by other hotels, but everything went smoothly….from the Check in process, breakfast, the room and much more!!! The one thing that I’d like to mention is that the staff are absolutely FANTASTIC!!!!! Every single one of them …. Even the gardeners are so polite they will bow and greet the guest…. (Which doesn’t usually happen at other resorts) the spa was also amazing, we didn’t want to leave this place!

10

Nobuko

22. Juni 2024

·

Aufenthalt für 5 Nächte

プール付Vilaに泊まっていましたが、無料のバトラーが付いてあれこれ面倒を見てくれたり、12時チェックアウト後に空港へいくまでの4時間にジュニアスウィートを提供してもらえたり、とても親切にしていただきました。ホテル内は、広いが広すぎず、清潔で美しく歩くのも楽しいです。ただ、ホテル内の食事は日本人にとってはかなり高価なものになります。

10

Liza

29. Okt. 2022

·

Aufenthalt für 3 Nächte

El hotel me encantó, el menú de los restaurantes es deliciosos, variedad de alimentos para todo mund y si tienes suerte conoces a “Alex” un chango que le gusta asomarse a la terraza del restaurante. La habitación con diseño moderno, nosotros nos quedamos en una “junior suite con entrada a alberca,” con terraza techada; tiene tina con sales aromáticas, closet espacioso, cama y almohadas muy cómodas, Me enamoré de las personas de Bali, siempre sonrientes, muy atentos, se desviven por servir. Un día mi esposo se sintió mal y se quedó en cama, pedimos un doctor al cuarto, más tarde fui a comer sola, en el restaurante me preguntaron: “cómo sigue su esposo?” mas tarde hablaron al cuarto para preguntar su estado y enviaron té de jengibre al cuarto. ❤️ Muy recomendable el hotel 💯

10

Ishan

10. Juni 2024

·

Aufenthalt für 5 Nächte

Went with my 3 year old and wife and had a great experience. The staff were absolutely amazing. Always helpful and polite. Property is brilliant We spent two full days at the property itself. Restaurants are very good. Very good food options.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $435	21 $459	22 $465	23 $445	24 $453
25 $456	26 $478	27 $461	28 $447	29 $453	30 $433	31 $420

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $344	2 $407	3 $403	4 $453	5 $380	6 $380	7 $392
8 $372	9 $450	10 $373	11 $480	12 $410	13 $487	14 $412
15 $327	16 $396	17 $410	18 $393	19 $327	20	21 $342
22 $306	23 $312	24 $319	25	26 $300	27 $313	28 $349
29 $333	30 $319

The Ritz-Carlton Bali

Über diese Unterkunft

Lage

Zimmeroptionen

Junior-Suite

Villa, 3 Schlafzimmer, Meerseite

Signature-Suite

Villa, 1 Schlafzimmer, Gartenblick

Villa, 1 Schlafzimmer, Meerblick

Suite, 1 Schlafzimmer

Suite, 2 Schlafzimmer

Junior-Suite, Balkon

Villa, 2 Schlafzimmer, Balkon, Meerblick

Villa, 3 Schlafzimmer, eigener Pool, Meerblick

Villa, 1 Schlafzimmer, Blick auf die Anlage

Gästebewertungen zu The Ritz-Carlton Bali

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten

Unternehmensdetails