Gästrecensioner
7.8
Bra
Baserat på 1 004 verifierade recensioner
Faciliteter
7.4
Renlighet
8.2
Service
8.2
4
Jo Ann
9 maj 2026
·
Stannade 2 nätter
This hotel has the name “Boutique” in it, but it is NOT! It’s more like a low end Days Inn. The night staff gave me a room after saying me reservation expired. It was almost midnight, as I’d had flight delays. I’d emailed and texted Hotels.com about my delay. The room smelled of marijuana and I was told there were no more rooms and offered a refund. I wasn’t in a place to find another hotel at midnight, but said I’d take the refund and check out at 9am. The sink counter was great along with the lighted mirror, and the staff was fine, but that’s it. Room needed paint, big dent in wooden bathrm door, shower curtain hanging off and the freeway noise was too loud to be able to sleep soundly. The breakfast didn’t start until 8am, I was first to arrive. They do not serve decaf! The basics were available, waffle, eggs, yogurt & fruit, but no decaf. There was no manager on site and the morning clerk barely spoke English, but enough to tell me to go to the other building and speak to another clerk. This clerk said I could only get a refund for the second night I cancelled but she could NOT give it, only a manager could and that would be Monday. Nothing went well at this place. It was cheap but I still didn’t get what I paid for.
This hotel has the name “Boutique” in it, but it is NOT! It’s more like a low end Days Inn. The night staff gave me a room after saying me reservation expired. It was almost midnight, as I’d had flight delays. I’d emailed and texted Hotels.com about my delay. The room smelled of marijuana and I was told there were no more rooms and offered a refund. I wasn’t in a place to find another hotel at midnight, but said I’d take the refund and check out at 9am. The sink counter was great along with the lighted mirror, and the staff was fine, but that’s it. Room needed paint, big dent in wooden bathrm door, shower curtain hanging off and the freeway noise was too loud to be able to sleep soundly. The breakfast didn’t start until 8am, I was first to arrive. They do not serve decaf! The basics were available, waffle, eggs, yogurt & fruit, but no decaf. There was no manager on site and the morning clerk barely spoke English, but enough to tell me to go to the other building and speak to another clerk. This clerk said I could only get a refund for the second night I cancelled but she could NOT give it, only a manager could and that would be Monday. Nothing went well at this place. It was cheap but I still didn’t get what I paid for.
8
Guadalupe
4 maj 2026
·
Stannade 2 nätter
The room smelled, like Cigarettes and it is not smoking.
The room smelled, like Cigarettes and it is not smoking.
8
Jorge
26 apr. 2026
·
Stannade 1 natt
Breakfast started to late in the morning 8am we needed to leave by 630am so we missed that.
Breakfast started to late in the morning 8am we needed to leave by 630am so we missed that.
8
Jimmy
12 apr. 2026
·
Stannade 1 natt
Everything was excellent
Everything was excellent
8
Brandi
6 apr. 2026
·
Stannade 2 nätter
Staff is nice, room was good condition, the separation from the main hotel building that you have access to the amenities is kinda strange, but it's not bad just different
Staff is nice, room was good condition, the separation from the main hotel building that you have access to the amenities is kinda strange, but it's not bad just different
22457 Katy Fwy, Katy, Texas, USA
Läge
Palacio Royale Inn Boutique Katy ligger i Katy i ett shoppingområde, en tio minuters bilfärd från både Typhoon Texas och Katy Mills Mall. Detta hotell ligger 17,5 km från Westheimer Road och 19,6 km från Citycentre Plaza.
Katy Grand(1.5 miles)
Andretti Karting and Games(1.5 miles)
Cinemark Katy(1.5 miles)
Memorial Hermann Katy Hospital(1.6 miles)
Times Square Entertainment(1.6 miles)
Main Event(2.1 miles)
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