Villa Katerina - Cinco Quartos Vila, Dormem 10

For us there was the first half of the stay and the second half of the stay. First half very poor, 2nd half ok.Let's start off with the good. Everything outside is good. Pool, pool area, BBQ, location.The first half of the stay was Fawlty towers.The property had simply not been quality controlled. When we moved in the air conditioner in one of the rooms was not working and the hot water in a section of the house was not working.When the host /manager did arrive she was unpleasent to my nephew.... Totally uncalled for. She did improve over the stay. It took them 3 days to fix the air conditioner. They claimed due to the weekend but no reason that we had to go thru what we went through. Things that went wrong and were fixed. One aircon unit, hot water, washing machine (replaced), kitchen fawcett. The English company that we rented from gave AI style answers and never offered any compensation. It was unpleasant and I spent my time calming the family down and acting as a janitor for the property. By the way the one bathroom is more of a toilet with a foot shower than a full on bathroom. In the end after yet another thing went wrong I was offered 10% on my next booking that of course will never happen. A little. Kindness and authentic understanding, perhaps a bottle of wine would have gone a long way. Everything was dealt with and the washing machine was replaced immediately. But the first 3 to 4 days was very unpleasant.

Great location and property. Views were stunning, Property was well located to local shop and bakery and some lovely tavernas also pay a visit to Midnight cocktails at bottom of the hill, amazing pizzas and cocktails. They even made mocktails for the children. Local shops had essentials but if you’re on a budget with a large family group best to stop at bigger supermarkets enroute which are closer to the airport. There was a great butchers in Ipsos, if your barbecuing. We thought there would be more places to buy fish locally but we did see a great fish market in Corfu Old Town. It was a fantastic Villa which we all thoroughly enjoyed and would absolutely come back to.

We had a wonderful holiday. The villa and the location were perfect. Would highly recommend