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Relais Masseria Villa Cenci

From

200 $
/ Nacht
Relais Masseria Villa Cenci - Image 1
Relais Masseria Villa Cenci - Zimmer
Relais Masseria Villa Cenci - Zimmer
Relais Masseria Villa Cenci - Ausblick vom Zimmer
Relais Masseria Villa Cenci - Pool

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From

200 $
/ Nacht

Über diese Unterkunft

Nutz folgende Freizeiteinrichtung: Außenpool (je nach Saison geöffnet). Du kannst aber auch den schönen Ausblick von folgenden Punkten genießen: Terrasse und Garten. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN...
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  • Parkmöglichkeiten

  • Restaurant

  • Pool

  • Nichtraucher-Zimmer

  • Zimmerservice

  • Chemische Reinigung

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Lage

Strada Prov Per Ceglie Messapica - Contrada Carperi, Cisternino, Italien

Valle d'Itria (0.1 Meilen)

Palazzo Lagravinese (1.6 Meilen)

Porta Piccola (Kleines Tor) (1.6 Meilen)

Kirche von San Nicola Patara (1.6 Meilen)

Torre Normanno Sveva (1.7 Meilen)

Kommunale Villa von Cisternino (1.7 Meilen)

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Zimmeroptionen

15

Suite

Zimmerdetails

1 Französisches Doppelbett

Für bis zu 2 Personen

431 ft²

Klimaanlage
WLAN (kostenlos)
Eigenes Bad

20

Superior-Zimmer

Zimmerdetails

1 Französisches Doppelbett
und
2 Einzelbetten

Für bis zu 2 Personen

237 ft²

Klimaanlage
WLAN (kostenlos)
Separates Wohnzimmer

16

Standard-Dreibettzimmer

Zimmerdetails

1 Französisches Doppelbett
und
1 Einzelbett

Für bis zu 3 Personen

344 ft²

Klimaanlage
WLAN (kostenlos)
Eigenes Bad

10

Standardzimmer

Zimmerdetails

1 Französisches Doppelbett
und
2 Einzelbetten

Für bis zu 2 Personen

291 ft²

Klimaanlage
WLAN (kostenlos)
Eigenes Bad

Gästebewertungen zu Relais Masseria Villa Cenci

Ausstattung

9.1

Sauberkeit

9.5

Zimmer

9.5

Service

9.2

Lage

9.3

Gastronomie

9.5

2

James

IAN-logo

30. Sept. 2025

·

Aufenthalt für 4 Nächte

On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
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Richtlinien der Unterkunft

Hinweise zum Check-in

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Check-in

Check-out

Von 15:00 bis 21:00

Bis 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

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Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

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Preise für kommende Reisedaten

Oktober 2026
November 2026

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