Angra Marina Hotel

WOST EXPERIENCE EVER On my second day, I greeted the maintenance lady and made sure the sign was up for room cleaning service, left the room (and double checked that the door was well closed) and was out for the day. When I came back, my backpack that I’ve put in a strategical position was open and on the floor, my passport out of the front pocket and my money out of my passport case (a bit over 200€ cash). My clothes were initially in packing cubes in my suitcase. When I came back, some clothes that I haven’t pulled out nor worn yet and were completely at the bottom of my suitcase were either out of it or on top of my clothes pile! I warned the hotel manager about it and he automatically blamed me for not putting my stuff in the locked safe!!! I even referred him to the European Tourism Law, art. 1039 a) of the civil code but nothing. I needed that money for the rest of my trip, especially for taxis since most of them don’t accept Apple Pay. Uber isn’t supported on Terceira island, Bolt drivers were all busy and I could only book an airport shuttle reservation for the next day. The manager didn’t want to compensate me or anything. I asked an employee at the lobby if he could order me a taxi that would accept Apple Pay and he accepted. Quick phone call and he confirms that a taxi will pick me up shortly. I asked him if he told the driver that I could only pay with Apple Pay to which he said yes but when the taxi arrived, he said that he didn’t accept tap credit card.

Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.

Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.

I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.

Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.