Valley Hotel Homewood Birmingham, Curio Collection by Hilton

Clean, smelled Great, nice area

It wasn’t worth the price. Needed new light bulbs in bedroom, coffee maker didn’t work, and seems like no one had checked that room or stayed in there in a while. I was really disappointed. I used to be in the hospitality industry and would have been reprimanded for this review. You can do better at this price!

Love the location, staff is great beds are comfortable. The coffee maker is the worst, the phones never work - would have ordered room service but no phone!

I booked a double room 5 months in advance for a program at my daughter's college. I arrived at 4:00 pm for check in and was asked if I really needed a double room. They had let someone extend their stay and instead of asking them to move to a king, they refused me a double. By 6:00 I had to leave came back at 9:00 and agreed to the king then it took another 30 mins to check me in. The room was dirty and out of amenities. Room service would not answer the phone evening or morning. Horrible experience.

Water wasn’t working correctly or hot. Did not clean the room even after we requested. Phone in the room didn’t work to be able to contact front desk. Outlets didn’t work by the bed to charge phones. Only had one person working front desk.