Be Your Home - Riviera Suites

I did not know this was a room only. No lobby or staff. Very hard to find location just 3rooms in an apartment house. I wish Travelocity was more clear on accomodations.

honestly, it's just a room and a bathroom. Yeah it's clean, but I didn't find anything notable and I wouldn't stay there again. Very cheap with the amenities. Half a roll of toilet paper. Two paper cups. Nothing cozy about the bed. No extra blankets. Not very comfortable Small balcony overlooking a down-market area. Not for me.

Property is a condo that was divided into hotel rooms. No reception desk. Had to go up stairs to get to the elevator to get to our room. No restaurant. No concierge. Not a hotel. Noisy building. Way overpriced.

No communication from property and if there was then it was too late. This is not a hotel but a private residence! You need a code to get in the building and to the supposed “suites”. Phone calls were never answered, text messages or what’s app messages were answered hours or even a day later. Absolutely horrible and for them to charge me for not even being in the property once is horrible, glad I have travel insurance.

There wasn’t anyone there to check us in. We had to go to another hotel. We want our money back!