Guesthouse Vakantie Logies Hollywood

Schönes Zimmer aber könnte mal gründlic

Einchecken erst nach Suche möglich, Auschecken gar nicht. Betreten des Hotels nur nach langer Suche auf der Rückseite, vorn durch das Restaurant nur sehr ungern. Zimmer an sich aber sehr schön, wenn auch Spinnennetze im Gebälk, Staub überall und ungeputzte Duschtüren.

We bookt 3 nights and they led us Coffee only for one night. Handtücher wurden auch nicht gewechselt Und wie schon gesagt gab es Kaffee nur für zwei kleine Tassen .

I stayed in the Marilyn Monroe room. First impressions - I liked the design of the room, Location - Short walk to the centre of town Cleanliness - Awful. Thick with dust. Torn bedding sheets. Split mattress. Bathroom bin hadn't been emptied. Under the bed had clearly never been cleaned, with rubbish left from previous guests. Toilet seat held together with masking tape. Bathroom window had been left open and I spent the first nights stay awake until 3am killing over 20 mosquitos. This is NOT a hotel. Just a few rooms above a restaurant. Rooms don't get cleaned/replenished at all each day. Broken clothes hook in bathroom. Crusty shower heads. Badly wired bedside lamps. Kettle provided, but with tiny thimble sized cups. Staff - There is no reception. Don't expext anyone to answer the door at the rear of the property. Go to the restaurant entrance on t'Zand (Number 23). One of the restaurant staff will make a call and hand you the keys to your room. When the restaurant isn't open, there are no staff to assist you. I asked one of the restaurant staff on the second day for a replacement mattress cover, as the one fitted to my bed had a large tear in it. He found one, was very apologetic and as helpful as he could be. Breakfast - One of the kitchen staff told me they didn't do breakfast. On the second day I asked one of the waiters and he said it was served in another restaurant but told me the wrong place. On the 3rd day I found it was served in the Lace Hotel up the road.

When I arrived the door in the back alley was locked (as it always is) but after ringing the bell several times and calling the property phone # I was still locked out. I arrived at 4pm which seemed a reasonable arrival time. Finally I asked someone in the neighboring kitchen for help and he was able to find someone to let me in and get me my key. The hotel is some rooms above a restaurant so there is no front office or anything. I was in the James Dean room at the top of the building. The AC wasn't working and there was a heat wave that day. I asked staff for help and he said there was nothing he could do. I ended up barely getting any sleep and felt quite ill from the heat all night. The next day I asked to change rooms but there weren't any. At least they could get me a fan. But the room still never really cooled down. I got tons of bug bites over night I hope was just mosquitos as I was not under any covers. The alley outside the window was also wildly noisy at 5am Thurs morning because of deliveries. There was no soap next to the the sink, one mirror was broken, and the towels had stains and holes. The bed was comfortable, the refrigerator was a god send, and the location is great. For a budget stay it was okay. But I will not stay here again.