MZ HOTEL

Terrific location. Room small. Room safe not secured. Great breakfast although in basement. Staff friendly

Near the river and bridges. We didn’t have a car - parking would be difficult. Taxi had to wait outside gate so getting luggage was a little difficult. Breakfast was 12 euros and a little mediocre. Ham, eggs, toast, juice.

Staff is excellent. Room is modern and good size for Italy. But, it is extremely annoying that A/C is controlled by the front desk- thermostat in room is locked! They turn A/C off at every opportunity and you have to call them to turn it back on or make temp adjustments. When the A/C was off, we came back to a room that had an unpleasant odor. Also, bring your own tissues- hotel does not provide tissue box.

the location is perfect. Hotel doesn’t have much amenities or complimentary services, but staff were friendly and attentive.

Hotel was very clean inside the building and quiet. Room were just ok, nothing fancy, but clean. Very small. Convenient location, but the outside area of building is dirty and unkempt. Not a bench to sit on, just a big parking lot for the concrete jungle surrounding it, no views and the inner courtyard is so ugly don’t open your drapes.

Strict policy about getting into the room until a certain time even if it’s ready. There is no lobby. No comfortable place to wait 3 hours! You should let people know there is no lobby.

No frills hotel but perfect for what we needed, which was a place to shower and sleep. The staff was so nice! Close to all the sights, great area with tons of restaurants around. Shower was a bit small/kept leaking but just put a few towels on the floor and everything was good!

Its in a WEIRD location- hard to find- NOT on a main road- its inside a compound. Next to a public parking. Front of the main entrance is sooo weird- it has a huge cement flower pot with weeds inside. The staff are the BEST ( Federico/ John/Joy/Mark). The rooms are very clean and looks like it has just been renovated. BUT you can actually hear everything from other rooms and even the lobby

MZ Hotel può sembrare un po' complicato da trovare poiché si trova in una corte interna e non direttame te sulla strada che costeggia il Tevere ma lo staff ti guida passo passo e non abbiamo avuto grosse difficoltà. Si può arrivare comodamente in macchina senza passare per la zona a traffico limitato e parcheggiare in uno dei parcheggi a pagamento che lo circondano. L'hotel è nuovissimo, le camere pulite ed eleganti. Nella doccia avevamo anche la cromoterapia. La colazione varia e buona ed il personale davvero gentile. Si trova a due passi da trastevere dove ci sono i migliori ristoranti e vita notturna e da Pantheon, piazza navona etc. Torneremo.

This hotel was relatively inexpensive, and what I'd describe it as functional as a place to stay for a week in Rome. It was clean, and well positioned as place to walk to most of the common tourist sites, such as the Vatican, the Pantheon, Colloseum and Trevi Fountain! It would not win any prizes for its external appearance, looking a bit like a shop front, but the reception staff were most helpful on arrival, providing us with a map, and took time to indicate the hotel location and drawing around the location of key tourist features! The restaurant in the basement serves a reasonable breakfast, sufficient to set you up for the day! But does not serve mid-day or evening meals! You have to get these from local shops or restaurants. If you walk south over the river using the pedestrian bridge,Pont Sisto, it takes you to the main restaurant district, where you can buy a multitude of food types, which was busy, but enjoyable! When we arrived the hotel entrance was located in a quadrangle of apartments with cars parked within. It is in a quiet location, but within easy reach of the local shops and attractions on foot! If you want the Ritz, it's not the place for you, but if you want relatively low cost good quality accommodation within easy reach of Rome's attractions, I'd suggest the MZ Hotel!

This has to be the worst hotel I’ve ever been to. First, it was so dirty, there was many ants all over the room. It was disgusting. Second, I wasn’t able to sleep all night because they turn off the AC and they control it. I was suffocating all night so I had to keep my door open. It was a terrible experience. I would never recommend this to anyone.

Perfect location, friendly staff and a lovely hotel. Room was very comfortable and super clean. Would recommend to a friend

Jättettevlig personal och rent på rummet men det fanns mögel eller svamp i vårt badrum vilket gjorde att det först luktade doftspray för att sedan övergå till en sunkig lukt. Vi hade två rum och det andra var fräscht.

Do not stay here. Gave the hotel a chance to give us a refund but they refused. So here I am. Location is great since it is right across the river from trastevere and easily 10 minutes to the sites like the pantheon and colliseum on the east side of the river. The bad? Dust that makes my sinus clog, black mold in the wallpaper, sounds of water running in the pipes all night, refrigerator not working, walls that are not soundproof.

I had an ant infestation in my room all over the bed and the bathroom would have 20,30 ants every time we turn on the light. We got eaten alive and we had to scratch until we bled for my first two days and it was a different staff every time I came down to express my concerns and there is no passing information to each other. Eventually it got so bad that one employee sprayed the side of the toilet. I ended up investigating the issue and found an old pizza box with left over food under the bed with old pieces of pizza still in the box and ants all over it, the room was not cleaned at all during my stay, they made my bed and swapped towels. For my 4 nights stay they had no body gel or lotion either. Just two little things of shampoo. I brought the pizza box at which point the employee who again had no idea just took and said he will pass the issue to the morning staff. Fast forward the next day, staff would address it with the manager. I never heard from them, they never changed my room, I didn’t even get an apology about the situation. It’s also few blocks from buses if u r planning to go anywhere so there was a lot of walking. I would not book again with them

Hotel is small and in an odd position, enclosed courtyard off a side street, but we found it. No air-con, though vents are fitted, and we didn't need it in Dec, but what we got was a continual whirring sound all day and all night. At times quieter than others, but constant. Room keycard unit was installed, but we had a good old fashioned key. Seemed a bit odd. Shower enclosure was grubby when you looked close, it needed a deep clean. Two lots of shampoo in wall mounted bottles, no shower gel. Behind the TV was dust bowl central. Room was serviced, but cups weren't cleaned/replaced and left dirty from that morning. I think we overpaid a bit at €165 per night, but location is good, and if you're gluten free, there's an amazing bakery 100 steps away and we went half a dozen times; it was a Godsend. Reception staff were polite and nice enough.

This hotel was extremely clean. In the few days that we stayed there was number of different people at the reception that we saw and every single one of them was lovely. Id highly recommend this hotel its close to every sight and great restaurants.

The hotel is in the historic center, but access is a little strange because it's inside a parking garage. For Rome and the prices they charge, it's fine and close to everything on foot. The air conditioning in our room was portable with a kind of system to remove condensation. Fine. The other thing, which is more complex, is an unpleasant smell that comes up through the bathroom pipes. They need to find a way to fix that. Other than that, everything else was very good, including the reception staff.

Boa localização. Recepcionistas simpáticos. Quarto agradável. Limpeza a desejar

Très propre

Overall a perfect stay. The rooms are super small and the AC unit is placed on the room floor. Get the bigger rooms if you can. However, location was great, the room was clean and great shower and restroom. Price wise, its worth it.

Location was very good, easy to walk everywhere. The noise proofing of the hotel is very poor. You can hear footsteps of people walking in the corridors or the doors in the surrounding rooms opening and closing. We were woken up a lot from noise, the cleaners simply opening plastic bags with fresh clean sheets outside in the hall sounded like there was someone in the room. Front staff were very friendly and the room was clean.

Staff is excellent. Room is modern and good size for Italy. But, it is extremely annoying that A/C is controlled by the front desk- thermostat in room is locked! They turn A/C off at every opportunity and you have to call them to turn it back on or make temp adjustments. When the A/C was off, we came back to a room that had an unpleasant odor. Also, bring your own tissues- hotel does not provide tissue box.

The location is conscientious—a bit tricky to access at first, but once you’re acclimated, it’s actually quite convenient. That said, the biggest downside was the air conditioning. The hotel only offered portable AC units, which were completely inadequate during our stay—especially considering we were there during one of the hottest periods. The AC situation made the room miserably hot, and unlike other hotels we stayed at in Italy, this one did not have a proper cooling system. To make things worse, the cleaning staff would shut off the AC while we were out, so it would take 6+ hours to get the room remotely comfortable again. Also worth noting: since the AC was portable, we had to keep a window open, which somewhat defeated the purpose of trying to cool the room in the first place. Overall, not a terrible stay, but the lack of functional air conditioning significantly impacted our comfort. This place could be great with a better climate control system.

Good staff, excellent service, feels safe and secure. We had a quick check in process, were shown to our room, and shown how to utilize our spot cooler. Not sure if the central air conditioning broke but was not expecting a spot cooler as the humidity still leaked into the room. Granted spot cooler is better than nothing it’s just not what we expected. Room was clean but bathroom would get very hot. Staff called us a cab for the next morning to get back to FCO airport. Overall good stay.

Room was a decent size although there was no Mirror in the actual bedroom. The bathroom was well appointed but in the morning the water flow reduced to a trickle when everyone in other rooms was getting ready. Could not have a window open because of the noise from 6.30 am, could not control the a/c in the room, had to call reception to adjust the A/c. Did not appreciate a chasing call at 1040 because we had not checked out by 1030, even though the hotel was not full.

Hotel is small and in an odd position, enclosed courtyard off a side street, but we found it. No air-con, though vents are fitted, and we didn't need it in Dec, but what we got was a continual whirring sound all day and all night. At times quieter than others, but constant. Room keycard unit was installed, but we had a good old fashioned key. Seemed a bit odd. Shower enclosure was grubby when you looked close, it needed a deep clean. Two lots of shampoo in wall mounted bottles, no shower gel. Behind the TV was dust bowl central. Room was serviced, but cups weren't cleaned/replaced and left dirty from that morning. I think we overpaid a bit at €165 per night, but location is good, and if you're gluten free, there's an amazing bakery 100 steps away and we went half a dozen times; it was a Godsend. Reception staff were polite and nice enough.

Uma ótima opção em Roma! Edifício reformado, quartos limpos, roupa de cama de qualidade, banheiro funcional com ótimo chuveiro. Apenas dois pontos negativos (que nem nos incomodaram tanto): i) o acesso ao hotel não é feito diretamente da rua principal, sendo necessário atravessar um pátio de estacionamento até a entrada; ii) o ar-condicionado não pode ser controlado pelos hóspedes, tendo que ser solicitado sempre à recepção para quaisquer ajustes.

Dünne Wände. Man hört alles von den anderen Zimmern und alles aus dem Flur.

Gångavstånd till mycket och nära till bra restauranger både i Trastevere och kring Piazza Navona. Hotellet i sig är fräscht, har bekväma sängar och receptionisterna var trevliga. Däremot lämnar ljudisoleringen en del att önska. Vi hade ändå tur och fick ett rum i ett hörn på översta våningen som nog var ganska skonat från ljud från olika håll, men ändå var det väldigt lyhört. Öronproppar rekommenderas!

Air conditioner made sounds all night. Front desk worker tried to be helpful but did not know anything about the area and took forever to check us in. Clean room and nice accommodation otherwise.

The staff was amazing - super friendly and helpful! Quiet hotel. Clean and good shower/bathroom. The location is central to multiple attractions but it is not close to the metro (train) so you may have to take the taxi (especially if you are traveling with an elderly tourist. Overall, a really good stay and good value for the money. Thank you!

It was a little difficult to find at first, but once we found it we were checked in promptly. The room was clean and the TV had Netflix for when we turned in for the night! They also booked us a taxi to the train station after our stay which was very helpful.

I am writing to express my extreme dissatisfaction with the experience my spouse and I had during our recent stay at MZ HOTEL. We arrived at your establishment on [7-18-24] with high hopes for a pleasant and comfortable stay. Unfortunately, our experience was far from satisfactory. Upon our arrival, we were dismayed to discover that the air conditioning in our room was not functioning. We were shocked that no one had bothered to inform us of this issue earlier, especially considering that we had left our bags and gone out to explore the city. When we returned to the hotel late at night, we were informed that the air conditioning could not be fixed immediately and that we would have to be relocated to another hotel for the night. To make matters worse, no transportation was provided to the alternative accommodation, forcing us to walk late at night to the other hotel. The following day, we were informed that the air conditioning was still not working and that we would be refunded for the one night we had left. I provided all my bank information for the refund but have yet to receive any reimbursement for the inconvenience and additional expenses we incurred. This entire experience has been a huge inconvenience and disappointment. Not only did we have to endure a night without proper accommodation, but we also had to bear the financial burden of finding alternative lodging out of pocket.

Very nice hotel. Enjoyed our stay. Staff very helpful and professional.

Perfect location, friendly staff and a lovely hotel. Room was very comfortable and super clean. Would recommend to a friend

Great customer service. Lovely rooms.

Great location if you want to be near the Trastevere neighbourhood. Hotel is a little difficult to find, in a car park in a laneway. Staff did their job but did not feel warm and welcomed. Basic hotel but great location.

Front desk staff were great. Excellent location.

The hotel is situated in a convenient part of Rome, but once inside the gates, the property feels quite secluded. While the front desk staff was polite, they were unable to provide any useful information about the city. I had booked a superior room, while others in my group reserved standard rooms; however, the accommodations turned out to be virtually identical. A major concern was the air conditioning unit, which was placed in a large box directly in the room. It produced constant noise and created poor air quality an issue that was particularly problematic for individuals with asthma or other respiratory conditions. This was not disclosed in the hotel’s listing. Additionally, the room had an unpleasant odor, and several fixtures were either broken or poorly maintained. When we requested a refund due to these health and comfort issues, the process was slow and not treated with urgency, costing us over an hour to resolve. Which I had to contact Expedia where I reserved the rooms from for a refund. (They did not refund for the first night) Ultimately, we had to change hotels. Overall, this was a very disappointing experience, and I would not recommend this hotel.

The staff was amazing - super friendly and helpful! Quiet hotel. Clean and good shower/bathroom. The location is central to multiple attractions but it is not close to the metro (train) so you may have to take the taxi (especially if you are traveling with an elderly tourist. Overall, a really good stay and good value for the money. Thank you!

Absolutely fantastic location. Don't be fooled by the not-so-impressive courtyard in front of the hotel. It's a one-minute walk to the Tiber River and a fantastic neighbourhood. Smart TV is a big plus. Can Youtube places your going to see or have seen,

Sehr gute Lage in Rom. Alles zu Fuß erreichbar. Sehr nah am Travtevere Viertel, mit tollen Restaurants und Bars.

It's hard to find (its in a courtyard with no signage on the street outside). None of the taxi or uber drivers were familiar with the locations. That being said, it was a great value aand location.

Great place to stay near the Campo market. Entrance is in a gated parking area so you have to walk through parking gate. It is so well located that becomes an advantage as it is quieter than most streets in area. Hotel room was on European scale so a little smaller but bathroom was very upscale with bidet and walk in shower.

Excellent location as I was able to walk to all the sites. It’s situated in a quiet courtyard away from the hustle and bustle. The staff were welcoming, friendly and able to answer my questions. The room was tidy and clean, although the shower on occasions lost hot water a couple of times. Breakfast was simple so more variety would be welcome.

Walking distance to many attractions and dining areas.

Great location if you want to be near the Trastevere neighbourhood. Hotel is a little difficult to find, in a car park in a laneway. Staff did their job but did not feel warm and welcomed. Basic hotel but great location.

Gute Lage um die Altstadt zu erkunden. Viele Lokale in der Nähe in der Altstadt Trastevere.

This hotel was difficult to find but once you acclimated to the neighborhood you realized you were in a wonderful location. This hotel is right across to Sitio bridge to lively Trestavare. The hotel was pleasant no frills.

Terrific location. Room small. Room safe not secured. Great breakfast although in basement. Staff friendly

Hotel molto ben tenuto, ottima colazione, personale molto cortese

Near the river and bridges. We didn’t have a car - parking would be difficult. Taxi had to wait outside gate so getting luggage was a little difficult. Breakfast was 12 euros and a little mediocre. Ham, eggs, toast, juice.

1 Excellent accueil et totale disponibilite pour nous aider et ns conseiller! L Emplacement est juste incroyable pour tout faire a pieds..Restaurants/Bars/A 5 mn a pied de l hotel..Tres bonne literie.. Petit Belol= Le petit dejeuner😩Dans une salle au sous-sol,sans fenetre…avec le minimum syndical

The brunch was a continental breakfast was €12. It was worthless and nasty. The bed was ridiculous hard and short. Very hard to find and so different to get too.

Fine rom Bra frokost Meget hyggelig personell Praktisk beliggenhet Anbefales

The hotel is a little difficult to find being in a courtyard. The breakfast was basic and the meat, cheese, yoghurt and drinks were not cold. Leaving meat and cheese our in a warm room is not very safe. Maybe invest in refrigerated trays.

Location excellent. Simple but good breakfast.

Excellent location as I was able to walk to all the sites. It’s situated in a quiet courtyard away from the hustle and bustle. The staff were welcoming, friendly and able to answer my questions. The room was tidy and clean, although the shower on occasions lost hot water a couple of times. Breakfast was simple so more variety would be welcome.

We paid for air conditioned rooms, but it was not working. The shower was smaller than a cruise ship’s. The buffet breakfast was very good. The television was position improperly for viewing.