Best Western Mornington Hotel Hyde Park
Amenities
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Housekeeping
Banquet Facilities
Property description
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Victorian hotel also features a fireplace in the lobby and a banquet hall.
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Guest reviews
7.6
Good
Based on 2,630 verified reviews
Who stays here?
Business
24%
Couple
33%
Family
19%
Group
11%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Mornington Hotel Hyde Park, guests consistently praise the convenient location near Hyde Park and transport, and many highlight friendly staff and a popular breakfast, while recurring criticisms focus on maintenance shortcomings and inconsistent in-room comfort.
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8
Matthew
last week
·
Stayed 1 night
Air conditioning only heated the room more.
Air conditioning only heated the room more.
4
Ashley
2 weeks ago
·
Stayed 4 nights
I just stayed here for a work trip. I picked it for the location and reasonable price. There is construction going on the outside of the building, which is a problem because there is scaffolding right outside of the windows which isn’t ideal. The biggest problem came when the window wouldn’t lock and the small piece of wood that they call a safety latch was broken. I told them about this in the morning, I left for the day expecting it to have been fixed when I got back and when I returned at 10pm at night, nothing had been done. They then told me they had no other rooms and no maintenance on staff. I asked if they could just place a nail in the wood piece to fix the safety latch which the manager said no because it would “damage the building”. I told them I was uncomfortable without a secured window and scaffolding outside of the window allowing outsiders to have access to the room. They said I could just live with it or they would refund me and I could go find a new hotel (at 10:30 at night). They handled the situation so poorly, and so unprofessionally. On top of that, I had been in two rooms there and both rooms had horrible showers. Barely any water coming from the shower head and it never got hot (just warm) so I was taking cold long showers due to the poor water pressure. While the location is great, I would never stay here again. If it wasn’t 10pm at night the first night I would have left immediately.
I just stayed here for a work trip. I picked it for the location and reasonable price. There is construction going on the outside of the building, which is a problem because there is scaffolding right outside of the windows which isn’t ideal. The biggest problem came when the window wouldn’t lock and the small piece of wood that they call a safety latch was broken. I told them about this in the morning, I left for the day expecting it to have been fixed when I got back and when I returned at 10pm at night, nothing had been done. They then told me they had no other rooms and no maintenance on staff. I asked if they could just place a nail in the wood piece to fix the safety latch which the manager said no because it would “damage the building”. I told them I was uncomfortable without a secured window and scaffolding outside of the window allowing outsiders to have access to the room. They said I could just live with it or they would refund me and I could go find a new hotel (at 10:30 at night). They handled the situation so poorly, and so unprofessionally. On top of that, I had been in two rooms there and both rooms had horrible showers. Barely any water coming from the shower head and it never got hot (just warm) so I was taking cold long showers due to the poor water pressure. While the location is great, I would never stay here again. If it wasn’t 10pm at night the first night I would have left immediately.
10
Stephen
2 weeks ago
·
Stayed 1 night
Clean room and friendly staff I was unwell so wasn’t able to attend but my partner went with his mum instead and they was happy to change this
Clean room and friendly staff I was unwell so wasn’t able to attend but my partner went with his mum instead and they was happy to change this
8
Christopher
Apr 27, 2026
·
Stayed 1 night
Staff were jolly & helpful, breakfast was good with lots of choice. Room was clean & tidy with good amenities.
Staff were jolly & helpful, breakfast was good with lots of choice. Room was clean & tidy with good amenities.
8
Shirin Judy
Apr 4, 2026
·
Stayed 1 night
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12 Lancaster Gate, Lancaster Gate, Lancaster Gate, London, London (and vicinity), England, United Kingdom
Location
With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, within a 5-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.4 mi (2.3 km) from Kensington High Street.
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