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STG Hotel Oxford Street - formerly St Giles London Hotel - Image 1
STG Hotel Oxford Street - formerly St Giles London Hotel - Image 2
STG Hotel Oxford Street - formerly St Giles London Hotel - Image 3
STG Hotel Oxford Street - formerly St Giles London Hotel - Image 4
STG Hotel Oxford Street - formerly St Giles London Hotel - Image 5

STG Hotel Oxford Street - formerly St Giles London Hotel


Amenities

  • Restaurant

  • Non-Smoking Rooms

  • Tour Desk

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

St Giles London – A St Giles Hotel offers a central base with generally friendly staff, but many reviews highlight very small rooms, slow or unreliable elevators, renovation noise, and inconsistent temperature control, Wi‑Fi performance, and breakfast quality.

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Facilities

Inconsistent

Cleanliness

Mixed

Rooms

Small

Service

Mixed

Location

Central

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6

Mark

IAN-logo

3 weeks ago

·

Stayed 2 nights

Good breakfast and convenient for town, but a very basic hotel and room for the (high) price. Check-in staff poor. Also £10 per case storage is a rip-off when other hotels do it for free.
Good breakfast and convenient for town, but a very basic hotel and room for the (high) price. Check-in staff poor. Also £10 per case storage is a rip-off when other hotels do it for free.

4

Bjørn-Tore

IAN-logo

3 weeks ago

·

Stayed 2 nights

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6

Robert

IAN-logo

3 weeks ago

·

Stayed 3 nights

Original "classic twin" room was dated and musty smelling. Nothing like what's pictured on the website. After complaining was offered the "signature twin" but had to pay the difference. No wash cloths, no hand towels. 24 hour restaurant doesn't open until 7AM. 10 pounds per bag to hold luggage when everywhere else we've stayed offered for free.
Original "classic twin" room was dated and musty smelling. Nothing like what's pictured on the website. After complaining was offered the "signature twin" but had to pay the difference. No wash cloths, no hand towels. 24 hour restaurant doesn't open until 7AM. 10 pounds per bag to hold luggage when everywhere else we've stayed offered for free.

6

Michael

IAN-logo

3 weeks ago

·

Stayed 9 nights

The hotel is in a good location, convenient to access the Underground or just walk to many places in London. The double room is not big, but worked for two people. The hotel was busy, and getting space in the lifts could be a minor challenge. While I understand a policy of only changing linens every four days, and providing clean towels upon request, this is where the hotel failed to meet basic expectations. We stayed nine nights, and the linens were only changed after the eighth night. By that time, we had no expectations of any change of linens. The garbage was never picked up, despite having made multiple requests at the front desk. We resorted to leaving a garbage can outside of the room in the morning, and when we returned in the evening, the empty can was left outside the door. We were able to get toilet paper and fresh towels upon request, so the only major negative was the failure to clean the room. I don't know if you need to request a remote for the television, but there wasn't one in the room, and we didn't need to use the TV.
The hotel is in a good location, convenient to access the Underground or just walk to many places in London. The double room is not big, but worked for two people. The hotel was busy, and getting space in the lifts could be a minor challenge. While I understand a policy of only changing linens every four days, and providing clean towels upon request, this is where the hotel failed to meet basic expectations. We stayed nine nights, and the linens were only changed after the eighth night. By that time, we had no expectations of any change of linens. The garbage was never picked up, despite having made multiple requests at the front desk. We resorted to leaving a garbage can outside of the room in the morning, and when we returned in the evening, the empty can was left outside the door. We were able to get toilet paper and fresh towels upon request, so the only major negative was the failure to clean the room. I don't know if you need to request a remote for the television, but there wasn't one in the room, and we didn't need to use the TV.

2

Martin

IAN-logo

3 weeks ago

·

Stayed 1 night

I was shocked how this hotel has changed for the worse. £10 per luggage item for storage is a rip off. Never had to pay before. Also £20 for a check in earlier than 3pm when the room is ready is also a rip off, so you get charged either way unless you want to carry your luggage with you. Room facilities were shocking - one capsule of milk, no hand towels and electric sockets that were intermittent working. This definitely is not as good as it used to be and we have stayed here many times. Even the 'Hudson's bar' has gone from a sumptuous cocktail bar to a poor and expensive bar with tacky stools and tables and shocking service - not like it used to be. Will will not be back!
I was shocked how this hotel has changed for the worse. £10 per luggage item for storage is a rip off. Never had to pay before. Also £20 for a check in earlier than 3pm when the room is ready is also a rip off, so you get charged either way unless you want to carry your luggage with you. Room facilities were shocking - one capsule of milk, no hand towels and electric sockets that were intermittent working. This definitely is not as good as it used to be and we have stayed here many times. Even the 'Hudson's bar' has gone from a sumptuous cocktail bar to a poor and expensive bar with tacky stools and tables and shocking service - not like it used to be. Will will not be back!

Bedford Avenue, Fitzrovia, London, England, United Kingdom

Location

Near a metro station, STG Hotel London Oxford Street is in London City Centre, a walkable area in London with great shopping. Tottenham Court Road and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and ZSL London Zoo. Check out an event or a game at Lord's Cricket Ground, and consider making time for Natural History Museum, a top attraction not to be missed. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Tottenham Court Road Underground Station is just steps away and Goodge Street Underground Station is 5 minutes by foot.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 10:00


FAQs

A homemade breakfast is offered each morning to kick-start the day, but specific serving hours are not provided.


Check-in is at 15:00 and check-out is at 10:00. Early or late check-in/check-out options are not detailed.


The hotel features limited wheelchair accessibility, including accessible public areas and facilities.

The hotel is situated in London City Centre, near Tottenham Court Road and Oxford Street, with convenient access to public transportation, including Tottenham Court Road Underground Station just steps away.


Children are allowed at the hotel, but the minimum age for children to stay for free is not specified.


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