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Hotel Monopol Luzern - Image 1
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Hotel Monopol Luzern


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Hotel Monopol Luzern as exceptionally convenient, directly opposite Lucerne’s train station and within easy walking of the old town and lake, with many praising welcoming, helpful staff who assist with directions, upgrades, luggage storage, and early check‑ins.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Good

Was this helpful?

6

Caroline

IAN-logo

3 weeks ago

·

Stayed 1 night

The staff were very helpful and very nice. The room seemed to be cleaned well, but the furniture and carpet in the room and carpet in the hallway were stained which made everything feel a little dirty. The bathroom was very clean which we really appreciated. The bed and pillows were comfortable. We had a hard time finding the hotel because I was looking for the pictures I had seen online of the outside. It would have been nice to know beforehand that the front would be under construction. It might have saved hours caught in traffic and driving in circles.
The staff were very helpful and very nice. The room seemed to be cleaned well, but the furniture and carpet in the room and carpet in the hallway were stained which made everything feel a little dirty. The bathroom was very clean which we really appreciated. The bed and pillows were comfortable. We had a hard time finding the hotel because I was looking for the pictures I had seen online of the outside. It would have been nice to know beforehand that the front would be under construction. It might have saved hours caught in traffic and driving in circles.

8

Lester

IAN-logo

Apr 8, 2026

·

Stayed 2 nights

Excellent staff and location
Excellent staff and location

10

Jennifer

IAN-logo

Apr 5, 2026

·

Stayed 2 nights

Clean room, excellent and convenient location next to train station. Starbucks downstairs and easy access to underground mall right in front of hotel.
Clean room, excellent and convenient location next to train station. Starbucks downstairs and easy access to underground mall right in front of hotel.

4

Rodrigo

IAN-logo

Apr 2, 2026

·

Stayed 1 night

The hotel data base was hacked
The hotel data base was hacked

8

Victoria

IAN-logo

Feb 13, 2026

·

Stayed 3 nights

Staff were helpful
Staff were helpful

Pilatusstrasse 1, Lucerne, Switzerland

Location

Located in Lucerne, Hotel Monopol is in the city center and near a boardwalk/promenade. Swiss Transportation Museum and KKL Lucerne are cultural highlights, and some of the area's landmarks include Chapel Bridge and Hofkirche. Natur-Museum and Spiegellabyrinth are also worth visiting. Discover the area's water adventures with parasailing, windsurfing, and motor boating nearby, or enjoy the great outdoors with hiking/biking trails.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 11:00


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