Grand Hyatt Mumbai Hotel and Residences

All good , just a little dated

First rate hotel in every sense, from cleanliness, to housekeeping, to front desk staff, to transportation, to the on-site restaurants and orderliness of the rooms. Zero complaints about this top-notch facility.

One of the reasons I booked this hotel was for a hotel shuttle service to and from the airport. It says they have this on their information. This isn’t true and I only found this out when I landed at Mumbai airport. I had to pay 1,000 Indian rupees for a taxi to the hotel. I had to pay more than 3,000 Indian rupees to go back to the airport which is a complete rip off for a short trip. I had no other choice. The hotel need to change the misleading information they have on their page. Also, the room I was in was next to a construction area. It was very noisy until j k ate at night with jackhammers and loud talking. All the staff were lovely. I’m very disappointed about the taxi costs. I would gave preferred being in a room away from construction areas.

Yes

Room condition is just ok. Staff are courteous.