Southcrest Manor Hotel, Best Western Signature Collection

Hotel was clean, room service was great. Room has everything you need in your trip. Staff was friendly and offered help with luggage. Breakfast was simply the best. Thankyou

The hotel is OK but looking very tired. I opted for the Executive room which didn't match the description on Hotels.com. When checking with reception I was advised that the room I was in was correct, which it definitely wasn't. As it was late in the day I didn't have the energy to debate. In the morning I discovered my shower didn't work as the heat adjustment knob was broken so after wasting 15 minutes I had to run a bath. When mentioning to the lady on reception she wasn't bothered and just asked if I was checking out today??? Overall it was OK, not great though and I won't be returning.

Staff very polite. Room clean and quiet.

Staff very helpful, clean room, lovely views and decent quality food

Hotel staff were pleasant and helpful. The room was clean and a good size although there were some bits of maintenance that needed doing but it didn’t spoil our stay. They do need to sort out the hot water if only to reduce their water bills 10 mins to get hot water to the shower was too long