The Level at Meliá White House

Top class hotel stay from start to finish. If in doubt, book it. From the people the food and the service. Top from start to finish and if you can pay up for the level rooms. The lounge is class

Perfect location, exceptional quality. Helpful staff.

Great location and easy access to theatres, parks, Royal Academy of music and general shopping . Everywhere is accessible and easy to get to . Well connected with tube lines, although Tottenham Court Road is very easy to walk to. I’ve been here a few times and continue to come back - The Level is worth paying the extra for the breakfast / all day refreshments and Tapas/ drinks . Truly lovely .

Beautiful hotel but on the night I was there the fire alarm started going off at 1am for 20 minutes. All of the guests were understandably distressed and had to leave our rooms, only to be told it was a fault on the system and had been happening recently. No staff members thought to warn me when checking in, and the next morning there was no apology or explanation even. I had a really important meeting the following day and ended up having an awful night sleep. Really poor service from a premium hotel.

Great location and good hotel