Macdonald Bath Spa Hotel

The hotel is very nice and the grounds are beautiful, staff are very good, helpful and friendly, However the spa and pool are in need of a refurbishment/clean, some of the furniture in are room needed replacement, more like 4*, however still very nice place to stay,

Exceptionally clean room. Swimming pool and spa area great. Restaurant and bar had food choice. Quite expensive though for size of portions.

Hotel staff were friendly and helpful. The room (courtyard suite) was tired- chairs needed cleaning and foam in seats replacing, the wooden furniture was chipped. The spa was not good, staff were on phones and chatting at the reception area, meanwhile the changing rooms were full.if discarded slippers and towels and leaves from outside. The pool and decking area was also not kept clean and didn't look cared for (paper cups, weeds (nettles) and empty bin bags. There was a member of staff sweeping at the time we were in the pool but he wasn't doing it particularly thoroughly and swept around piles of seeds and leaves from the trees. The spa terrace and changing rooms were too small for the number of people using them so it didn't feel very relaxing. The hotel terrace was a nice, calm place to sit, as was the lounge and the staff were very friendly. The breakfast was disappointing. Continental was 20 and there was very limited choice of pastries, meats, cheese and bread. The cooked was £26 and didn't feel like much more than I would get at a premier inn breakfast, bacon was pale, packet hashbrown and watery scrambled egg.fab location for bath city centre and front gardens were relaxing and well maintained. Not good value for money and disappointing for a 5 star hotel.

Property is a little tired and could do with some decorating. Careful when purchasing drinks from the bar as some bar staff will charge for service ( I’d understand more if they bought the drink to me in the lounge), only noticed when the same round of drinks were different prices. It’s a nice place in a good location, taxi into Bath is around £10. Staff are friendly enough.

The hotel is in a good location with great facilities, spa, car parking, good bar. The rooms are a bit tired and could benefit from a refurb but overall it is very good value for money. We enjoyed our stay and the spa facilities and our room had a lovely view.