Grand Excelsior Hotel Bur Dubai
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hote...
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Guest reviews
7.6
Good
Based on 4,278 verified reviews
Facilities
7
Cleanliness
6.8
Rooms
7.4
Service
7.3
Location
7.7
Dining
7.1
Who stays here?
Business
41%
Couple
22%
Family
13%
Group
15%
Solo
6%
6
Hannah
Feb 2, 2026
·
Stayed 6 nights
The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.
The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.
10
Sharath
Jun 11, 2025
·
Stayed 5 nights
Food is excellent both breakfast and Dinner.
Food is excellent both breakfast and Dinner.
4
Ajinkya
May 28, 2025
·
Stayed 1 night
Issue resolution wasnt quick. Shower faucet was broken
Issue resolution wasnt quick. Shower faucet was broken
4
S
Feb 23, 2025
·
Stayed 5 nights
I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
2
Manhal
Feb 13, 2025
·
Stayed 1 night
-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Kuwait Street, Al Mankhool, Dubai, Dubai (and vicinity), United Arab Emirates
Location
With a stay at Grand Excelsior Hotel Bur Dubai, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. This spa hotel is 5 mi (8 km) from Dubai Mall and 5.5 mi (8.8 km) from Burj Khalifa.
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