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Hyatt Regency Hakone Resort and Spa - Room

Hyatt Regency Hakone Resort and Spa

Name: Hyatt Regency Hakone Resort and Spa
Address: Goura 1320, Gora, Hakone, Ashigarashimo District, Japan, Hakone, Kanagawa Prefecture, Japan
Rating: 8.83

"Great check-in/check-out process"

"Convenient location"

"Superb restaurant"

"Rooms were well sized"

"Staff provided great service"

"Great views of the mountain"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs and a hot tub. Additional features at this resort include complimentar...

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Guest reviews

8.8

Fabulous

Based on 925 verified reviews

Who stays here?

Business

2%

Couple

45%

Family

39%

Group

9%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Regency Hakone Resort and Spa, travelers repeatedly praise warm, attentive staff, spacious rooms, soothing onsen facilities, and mountain views, with the quiet, remote location balanced by convenient shuttles to Gora and Sounzan and occasional Odawara pickups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Kirit

3 weeks ago

·

Stayed 1 night

Excellent breakfast a lot of choice .

10

Anne-Sofie

4 weeks ago

·

Stayed 2 nights

Everything was amazing! Our kids loved the food and the Onsen

10

Sameer

Apr 8, 2026

·

Stayed 1 night

Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list.

10

Tracy

Mar 16, 2026

·

Stayed 3 nights

Beautiful big rooms !

8

Payal

Mar 10, 2026

·

Stayed 1 night

The hotel is tucked away in the mountains of Hakone - making it a convenient location for the ropeway access and a nice experience. Downstairs is a large living room concept with a wooden fire -- fun place to hang out and mingle/relax. Few nice touches that provide for a nice experience -- every guest usually wears their yakuta attire they receive in the room. There is an onsen that you can use which is wonderful! The room has good amenities. The service is a bit slower and maybe not as solutions-based as you might need, but everyone is nice. The hotel offers shuttles to Gora,Sauzon stations - which is helpful if you take the train from Odawara to these stations. You can also reserve a shuttle from Odawara to hotel.

Goura 1320, Gora, Hakone, Ashigarashimo District, Japan

Location

With a stay at Hyatt Regency Hakone Resort and Spa in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This luxury resort is 1.4 mi (2.3 km) from Hakone Open Air Museum and 2.9 mi (4.7 km) from Sengokuhara Susuki Prairie.

Hakone Meissen Antique Museum(0.4 miles)

Hakone Museum of Art(0.5 miles)

Hakone Gora Park(0.6 miles)

Hakuundo Chaen(0.7 miles)

Sengokuhara Onsen(0.7 miles)

Ōwakudani(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Hyatt Regency Hakone Resort and Spa

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Amenities

Property description

Book on Vio

Guest reviews

Fabulous

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Hyatt Regency Hakone Resort and Spa