Novotel Mumbai Juhu Beach

It's clean but not sparkling. It is dated and a bit tired. Everything works it's just to be a top hotel it is on need of updating. The pool needs an overhaul. Don't go on the photos.

Excellent

This property alleges to be a 5 star hotel, it is not. Not even a 4 star hotel. The building is in disrepair. The beach is really gross dirty and littered (which is not the fault of the hotel but just be warned) The pool is in no way luxurious. Very uninviting in fact, From the moment one arrives the energy is hectic - the staff seems overburdened. This same overburdened vibe definitely extends to the breakfast. Too many rooms and guests for that space an staff to accommodate. The breakfast is extremely stressful and the atmosphere is nowhere near a "5 star experience" which all would be fine if the quality was reflected in a low price for the rooms... but NO. These rooms ain't cheap. It has been famously said "you get what you pay for.".. but IMO at Novotel Mumbai Juhu Beach Hotel.. you get far less than what you pay for. being generous giving it 3 stars. I stayed for a week but this final day was an add on bc I had a sudden change of plans and had to stay on.

Unhygienic Room

Staff & amenities. Reception and breakfast staff were great. However, housekeeping needs to be improved! We had to ask for something or the other every single day because housekeeping did not leave enough supplies for a triple room.