Hotel Luna Llena

Staff was good. The breakfast was really good! The hotel was only a 5 minute from the beach. The only problem is we didn’t have hot water one night.

Clean room, gorgeous pool, and an amazing daily breakfast—especially the lattes. The location is perfect: close to town and the beach, so getting around was easy. We saw at least 10 monkeys on the property every morning, which was such a fun surprise. Super cute place overall. Would absolutely come back with a group of friends and stay here again.

A warm, beautiful, cozy hotel! We enjoyed the silence and nature! Very clean, good breakfast, polite staff! The disadvantage was that there was a sewer smell in the room! Otherwise, everything is fine!

the room had many bugs and ants. The pool was dirty. There wasn't anyone there to help at night. The jacuzzi wasn't hot or on I requested a refund and I was given the full refund

Very disappointing and poorly managed booking. We had reserved two rooms for New Year’s Eve, and Expedia showed our booking as fully confirmed the day before arrival. Despite this, the hotel contacted us one day before check-in claiming that one of our rooms had been cancelled two weeks earlier, which was completely false and unsupported by Expedia’s records. When we arrived, it became clear this was not an isolated issue — another guest was also left without a room due to double booking. Because it was New Year’s and the city was fully booked, we had no option but to accept being crammed into one room (5 adults). Despite the situation being entirely the hotel’s fault, management refused to offer any rebate or compensation. The whole experience felt dishonest and extremely unprofessional. I would not recommend this hotel, especially during peak periods.