Costa Rica Guesthouse

We stayed here twice. The first time we had a bad experience. The room was facing the street. Lots of noise and the hot water was not working. The 2nd time was much better. The first time the staff member (gentlemen) was rude. The 2nd time the staff member (lady) was very kind and helpful.

great location, clean rooms and bathrooms

The room was clean, the staff is very nice and helpful and the breakfast is so nice and not really expensive! I recommend this hotel

There is a train that literally runs through the facility located less than 109 yards away. Making the loud train horns unbearable. The tracks also help to screw up finding directions on Waze The neighborhood was dangerous.the uneven sidewalk cracks and holes big enough to swallow a medium size child were at every corner. Homeless people accost you. The holes and uneven pavement will twist an ankle right outside the door. The staff was very rude when an elderly lady in her 70”s was turned away and the staff woman told her that it wasn’t her problem that she made a stupid mistake by booking a mail dorm room and then said that they were full and wouldn’t even help her find something else and it was dark outside. If it were me I would have found at least one of the inside couches and let her stay there, but that’s just me and there were three different buildings. The building that we slept in, didn’t even have a microwave or coffee maker available and we had to go next-door up some treacherous stairs to the main facility where the outdoor kitchen is located that is shared amongst all three buildings. It would have been nice if there was a small kitchenette area so we didn’t have to go outside the premises.

The rooms were very clean. Staff was helpful and curteous. When a cold spell hit they found us an extra blanket, which was perfect. Complimentry coffee and hot water for tea. Helped us with our shower which wasn't providing us with hot water.