Clearwater Motel Apartments

I was disappointed with my stay here, as the experience did not match the high price point. For a budget motel in a remote town to charge rates comparable to a 5-star hotel in Perth, I expected a much higher standard of service and comfort. • Unreasonable Extra Charges: The owner charged an additional $50 per night, per child, despite the fact that our children did not consume extra resources or add any cost to the room. This felt like a blatant overcharge, especially given the base rate was already quite steep. • Significant Noise Issues: The motel is located right next to a main road and a roundabout. The noise at night is constant and incredibly annoying; every time a ute or car passes by and speeds up, it echoes through the room, making it very difficult to get a restful night's sleep. • Poor Wi-Fi: The internet speed is extremely slow. It was impossible to stream video or handle basic tasks, which is unacceptable in this price bracket.

I was disappointed with my stay here, as the experience did not match the high price point. For a budget motel in a remote town to charge rates comparable to a 5-star hotel in Perth, I expected a much higher standard of service and comfort. • Unreasonable Extra Charges: The owner charged an additional $50 per night per child, despite the fact that our children did not consume extra resources or add any cost to the room. This felt like a blatant overcharge, especially given the base rate was already quite steep. • Significant Noise Issues: The motel is located right next to a main road and a roundabout. The noise at night is constant and incredibly annoying; every time a ute or car passes by and speeds up, it echoes through the room, making it very difficult to get a restful night's sleep. • Poor Wi-Fi: The internet speed is extremely slow. It was impossible to stream video or handle basic tasks, which is unacceptable in this price bracket.

Clean and well equipped. Very friendly staff.

The behavior of the owner and the management at this property is deeply concerning and unacceptable. The shared laundry room is marked as usable from 2–6 PM, but the sign is extremely small and nearly invisible at night due to poor lighting. At around 8:00 PM, I entered only to check the location of the laundry room and whether detergent was sold. Access to this room requires a special key provided only to guests, meaning I was clearly a legitimate paying guest. The door was stiff but opened normally, and I did not force it or apply excessive pressure. Suddenly, the owner — a woman appearing to be in her late 50s or 60s — rushed in and began screaming aggressively at me, repeatedly yelling “What are you doing here?” and “Get out.” She refused to listen to any explanation and treated me as if I were a criminal or intruder, despite the fact that only guests can access that space. She then accused me of intentionally breaking a small plastic ring on the door, something I was not even aware existed. This accusation was baseless and appeared to be an attempt to shift blame onto a guest without evidence. This is a shared facility for all guests, not a private area. Even if I entered after hours, screaming at a guest, repeatedly shouting “Get out,” and behaving in a threatening manner is never acceptable. The owner’s extreme hostility, shouting, and intimidation felt discriminatory and racially motivated. It is difficult to interpret this behavior as anything other than racia

Staff were great & the apartment was perfect! Thankyou.