Mandarin Oriental Ritz, Madrid
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Guest reviews
Exceptional
Based on 157 verified reviews
Who stays here?
Business
13%
Couple
49%
Family
21%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across numerous reviews, Mandarin Oriental Ritz, Madrid delivers a high‑end experience that many consider among the city’s best, with stays described as memorable and polished, while a small number note isolated shortcomings that tempered otherwise very positive impressions.
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alexandre
Feb 27, 2026
·
Stayed 4 nights
Mladen
Dec 15, 2025
·
Stayed 4 nights
Jose
Nov 30, 2025
·
Stayed 5 nights
William James
Nov 23, 2025
·
Stayed 2 nights
Timothy
Sep 9, 2025
·
Stayed 2 nights
Location
Located in Jerónimos, a neighborhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Puerta de Alcalá and Royal Palace of Madrid. Traveling with kids? Make time for Madrid Zoo Aquarium, or check out an event or a game at Bernabéu Stadium.
More location infoProperty Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs
Yes, parking is available on-site, and it is limited. Valet parking is also offered.
A delicious homemade breakfast is served daily, with options available for various dietary preferences. Specific serving hours are not mentioned.
Check-in is available from 15:00, and check-out is until 12:00. Early check-in and late check-out may be requested, but additional costs may apply.
Yes, airport shuttle services are available, but specific pricing and service hours are not detailed. Guests can arrange transfers through the hotel.
The hotel provides step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Specific features for pool access are not mentioned.
The hotel is located in Jerónimos, Madrid, just steps from the Prado Museum and near notable landmarks like the Royal Palace of Madrid and Puerta de Alcalá. Public transport is accessible nearby.
Yes, there is an indoor swimming pool available for guests. Specific operational hours are not provided.
Children are welcome at the hotel, and kids can stay for free up to a certain age, though the minimum age for free stays is not specified.
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