Fredrick's Hotel & Spa

Gym was poor and most equipment wasn't working. The bed wasn't the best either.

Not the first time we have stayed here, but sadly seems to be in a steady decline. Room was dusty, and cobwebs, the furnishings are worn and just doesn't feel clean. Our biggest issue though was being told the restaurant closed about 8pm at 7.55pm, a Hotel on a Saturday evening not serving food, added to that the bar was closed too. Not what you would expect from what should be a great hotel experience, staff all seemed very indifferent. Would not stay there again

Such a great place to stay at

The room was clean, warm and quiet. Reception staff were friendly and helpfull. We have stayed at Fredricks for many times and will book again in the future

The hotel is lovely, but unfortunately We received a message saying the Spa & pool were closed for maintenance reasons after we had booked. (Non refundable) Found reception staff very pleasant to deal with but also very impersonal. And very scarce! Nobody to be found anywhere at anytime! Nobody offered an apology or even an acknowledgement even though we had booked our stay purely based on the spa facilities. It would have been a nice gesture if they had offered to compensate- even a very small gesture would have been appreciated. There is a pod coffee machine in the room with instructions but no coffee pods :) We were given 2 rolls of toilet paper and they weren't replaced at all during our stay so pack your Kleenex! We weren't given clean water glasses either- room was cleaned but there was no extra effort put in. Fredricks has always been lovely but it is looking dated and could do with some upgrades. Overall a good stay but I couldn't give 5 stars unfortunately