Mondrian Seoul Itaewon

I went back as I've been before - but my 'romantic memories' were soon washed away. I was quickly reminded that the elevators takes forever (as in it is actually a problem), the staff has an attitude, and the rooms are small (with absolutely no option to work - not even a lounge). I was provided with an accessible room for guests with disabilities, which is no issue. But the bathroom floor had no inclination, so I was left with a wet floor for hours. Next morning i paid a fortune for breakfast only to be asked to dine in the lobby by the arrogant host in the resutant. The gym is great and the area is cool (like 10 minutes walking though), but that is simply not enough for me to ever come back. Will recommend you to explore alternative options as it is likely a better use of time and resources.

No aircond in the room. When this was highlighted, my complaint was just brushed off. Front office desk surely has an attitude! Not 5 star rating for me

Friendly staff

d

Yes