Cyan Cancun Resort & Spa
US$ 72
/noite
Média para novembro
Preços para Cyan Cancun Resort & Spa
Selecione datas para ver preços e disponibilidade
US$ 72
/noite
Média para novembro
Preços médios mensais
Em Cyan Cancun Resort & Spa, o preço por noite é, em média, US$ 54 no mês mais barato (outubro) e US$ 95 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 77 |
| fevereiro | US$ 85 |
| março | US$ 93 |
| abril | US$ 71 |
| maio | US$ 57 |
| junho | US$ 61 |
| julho | US$ 61 |
| agosto | US$ 60 |
| setembro | US$ 55 |
| outubro | US$ 54 |
| novembro | US$ 72 |
| dezembro | US$ 95 |
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nov. · US$ 72
N
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Mais caro: dezembro (aprox. US$ 95)
Mais barato: outubro (aprox. US$ 54)
Sobre este alojamento
Trabalhe o bronze na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo uma piscina exterior.
Comodidades
Trabalhe o bronze na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo uma piscina exterior.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, uma receção aberta 24 horas e armazenamento de bagagem. Há estacionamento grátis no local.
Restaurante
Para recarregar baterias, dirija-se ao restaurante dCyan Cancun Resort & Spa . Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina.
Quartos
Sinta-se em casa num dos 155 quartos com ar condicionado e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.
Localização
Com uma estadia Cyan Cancun Resort & Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Campo de Golfe Iberostar Cancún. Este hotel de praia está a 0,7 km (0,4 mi) de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e a 6,9 km (4,3 mi) de Praias da Zona Hoteleira.
O que há nas proximidades
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.4 milhas)
Lagoa Nichupté(0.7 milhas)
Zona Arqueológica El Rey(0.9 milhas)
Campo de Golfe Iberostar Cancún(0.9 milhas)
Playa Delfines(1 milhas)
Parque Nacional Arrecife de Puerto Morelos(1.4 milhas)
Museo Maya de Cancún(2.2 milhas)
San Miguelito(2.4 milhas)
Oasis Arena(2.5 milhas)
Aquaworld(2.8 milhas)
Playa Ballenas(3.3 milhas)
Praia Coral(3.8 milhas)
Centro Comercial Luxury Avenue(4 milhas)
Kukulcan Plaza(4 milhas)
Complexo de Golfe Riviera Cancún(4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(8.2 milhas)
Aeroporto Internacional de Tulum (TQO)(103.1 milhas)
Estacionamento
Restaurante
Banheira de hidromassagem/Jacúzi
Piscina
Quartos de não fumadores
Praia privada
Localização
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.4 milhas)
Lagoa Nichupté (0.7 milhas)
Zona Arqueológica El Rey (0.9 milhas)
Campo de Golfe Iberostar Cancún (0.9 milhas)
Playa Delfines (1 milhas)
Parque Nacional Arrecife de Puerto Morelos (1.4 milhas)
Opções de quartos
8
Suite Superior, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
452 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-camaBanheira de hidromassagem privada interiorBanheira de hidromassagem privada
9
Suite Superior, varanda, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
452 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sofá-camaBanheira de hidromassagem privada interiorBanheira de hidromassagem privada
9
Quarto Deluxe, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
344 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
8
Suite-Estúdio
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
344 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
6
Quarto Quádruplo Deluxe, vista para o mar
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
344 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Cyan Cancun Resort & Spa
7.2
Bom
Com base em 2.353 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Cyan Cancun Resort & Spa, os hóspedes elogiam consistentemente a localização à beira-mar, as vistas deslumbrantes do oceano e a grande piscina infinita, enquanto os comentários frequentemente mencionam instalações desatualizadas, problemas de manutenção e limpeza inconsistente que podem afetar o conforto e a impressão geral.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Cyan Cancun Resort & Spa, os hóspedes elogiam consistentemente a localização à beira-mar, as vistas deslumbrantes do oceano e a grande piscina infinita, enquanto os comentários frequentemente mencionam instalações desatualizadas, problemas de manutenção e limpeza inconsistente que podem afetar o conforto e a impressão geral.
Muitos viajantes acham a equipe acolhedora e prestativa, mas outros relatam interações rudes ou lentas no balcão de atendimento, regras rígidas e problemas ocasionais com cobranças ou check-in. Os quartos são frequentemente descritos como espaçosos, com vistas excelentes, mas desgastados, com preocupações recorrentes com encanamento, ar condicionado e ruído. A oferta gastronômica no local se limita a um restaurante com qualidade variável e serviço lento; alguns hóspedes apreciaram o café da manhã e as bebidas. No geral, espere uma estadia cênica, mais tranquila e com foco no custo-benefício do que uma experiência completa em um resort com todos os serviços.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A grande piscina infinita e o acesso direto à praia recebem muitos elogios. Além disso, as instalações parecem limitadas: um restaurante, um pequeno bar na piscina, disponibilidade do spa varia, problemas recorrentes com elevadores/manutenção e uma academia minúscula.
Avaliações dos hóspedes relacionadas
4
Athena
30 de jan. de 2026
·
A estadia foi de 7 noites
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
8
Tracey
10 de fev. de 2026
·
A estadia foi de 6 noites
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
8
Anne
22 de ago. de 2025
·
A estadia foi de 3 noites
The swimming pool is very nice, the staff is attentive, it's clean, the property could be modernized.however, I understand as it's very affordable.
The swimming pool is very nice, the staff is attentive, it's clean, the property could be modernized.however, I understand as it's very affordable.
6
Valentin
12 de set. de 2025
·
A estadia foi de 1 noite
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
8
Christina
25 de nov. de 2025
·
A estadia foi de 1 noite
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
4
Muhammad Arif
22 de ago. de 2025
·
A estadia foi de 3 noites
The spa was out of order. The rooms are in bad condition. The nathrooms smell all the time. The staff is not so friendly.
The spa was out of order. The rooms are in bad condition. The nathrooms smell all the time. The staff is not so friendly.
4
Kuljeet
17 de out. de 2025
·
A estadia foi de 9 noites
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
8
Dalton
11 de mai. de 2025
·
A estadia foi de 5 noites
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
10
Juan Manuel
10 de jul. de 2025
·
A estadia foi de 4 noites
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
8
Camilla
7 de mai. de 2025
·
A estadia foi de 3 noites
the property was nice a it has a gorgeous pool and has a private beach; however the property needs to be repainted, elevator’s flooring needs to be fixed, facilities in rooms such as faucets, showers need to be replaced as they are old and rusty; workers are very polite and helpful especially alberto and edwin in the dining area.
the property was nice a it has a gorgeous pool and has a private beach; however the property needs to be repainted, elevator’s flooring needs to be fixed, facilities in rooms such as faucets, showers need to be replaced as they are old and rusty; workers are very polite and helpful especially alberto and edwin in the dining area.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: vários relatos de quartos sujos ou com cheiro de mofo, bolor, ferrugem e móveis desgastados contrastam com comentários sobre quartos limpos e uma piscina bem cuidada. A qualidade da arrumação varia conforme a estadia.
Avaliações dos hóspedes relacionadas
8
Andrea
19 de nov. de 2025
·
A estadia foi de 7 noites
The room was clean, bed was super comfortable. excellent view. The pool was crystal clear, always.
The room was clean, bed was super comfortable. excellent view. The pool was crystal clear, always.
4
Athena
30 de jan. de 2026
·
A estadia foi de 7 noites
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
10
Cary
11 de jan. de 2026
·
A estadia foi de 3 noites
Room could have been a bit cleaner. Found a few unwanted hairs.
Room could have been a bit cleaner. Found a few unwanted hairs.
4
Annalie
21 de nov. de 2025
·
A estadia foi de 2 noites
Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!
Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!
4
Stephen Edward
5 de set. de 2025
·
A estadia foi de 5 noites
The room smelled of mold when i first walked in. There was mold on the a/c vents that the air wasvblowing out. There was mold all alongvthe back of the sofa in the room. Mold was also behind the bathroom door..i have pictures of these complaints if needed. The staff was great. ,butvthe property was invrough shape. The cushion to lay on around pool and on beach are tornvand dont smell good..pool had a weird sheem floating on top of water
The room smelled of mold when i first walked in. There was mold on the a/c vents that the air wasvblowing out. There was mold all alongvthe back of the sofa in the room. Mold was also behind the bathroom door..i have pictures of these complaints if needed. The staff was great. ,butvthe property was invrough shape. The cushion to lay on around pool and on beach are tornvand dont smell good..pool had a weird sheem floating on top of water
6
Andrew
6 de nov. de 2025
·
A estadia foi de 1 noite
sofa and furniture was dirty linens and towels were clean toilet did not flush
sofa and furniture was dirty linens and towels were clean toilet did not flush
10
Elizabeth
28 de out. de 2025
·
A estadia foi de 2 noites
Clean room :)
Clean room :)
2
KEISHA
26 de nov. de 2025
·
A estadia foi de 3 noites
The room was horrible, sheets and robes were dirty, the faucets and lamps were filled with rust and mold, bathtub was filthy. Requested a change but the alternative was just as horrible and was costing more. My sister was becoming sick from the mold so we booked another hotel and requested a refund after a back and forth dialogue with the hotel manager she agreed to refund the money directly to expedia. We informed expedia of the situation sent proof of the correspondence including signed paperwork issued by the front desk staff at the directive of hotel management. To date we have yet to receive the refund and all we are getting is run around!
The room was horrible, sheets and robes were dirty, the faucets and lamps were filled with rust and mold, bathtub was filthy. Requested a change but the alternative was just as horrible and was costing more. My sister was becoming sick from the mold so we booked another hotel and requested a refund after a back and forth dialogue with the hotel manager she agreed to refund the money directly to expedia. We informed expedia of the situation sent proof of the correspondence including signed paperwork issued by the front desk staff at the directive of hotel management. To date we have yet to receive the refund and all we are getting is run around!
2
ROBIN
10 de fev. de 2026
·
A estadia foi de 1 noite
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
10
Colleen
22 de fev. de 2025
·
A estadia foi de 4 noites
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são desatualizados e apresentam problemas de manutenção frequentes (drenagem/vasos sanitários fracos, vazamentos, problemas com o ar condicionado, portas difíceis de abrir) e podem ser barulhentos, especialmente perto da estrada ou em condições de vento. Pontos positivos incluem camas confortáveis, layouts espaçosos e vistas deslumbrantes do oceano; a confiabilidade do Wi-Fi varia.
Avaliações dos hóspedes relacionadas
6
David
3 de mar. de 2025
·
A estadia foi de 3 noites
La red wifi no funciona bien en todos los cuartos
La red wifi no funciona bien en todos los cuartos
4
Thalia
18 de set. de 2025
·
A estadia foi de 3 noites
Sink in the bathroom gets clogged easily, water drain is slow. Shower area does not have a door that closes, and the bathroom floor gets flooded with water and you have to keep putting towels on the floor after shower to keep the floor dry. Toilet also takes a while to flush, i also heard the other customers complaining about the same thing.
Sink in the bathroom gets clogged easily, water drain is slow. Shower area does not have a door that closes, and the bathroom floor gets flooded with water and you have to keep putting towels on the floor after shower to keep the floor dry. Toilet also takes a while to flush, i also heard the other customers complaining about the same thing.
6
Manuel
22 de fev. de 2026
·
A estadia foi de 2 noites
El aire acondicionado! Hacía muchísimo calor en las noches no se podía dormir
El aire acondicionado! Hacía muchísimo calor en las noches no se podía dormir
6
Brian
25 de fev. de 2026
·
A estadia foi de 1 noite
Room could use some updating. The dresser and other furniture seemed to show its age. The toilet lacked pressure to complete a full flush. The shower head pressure was. It consistent. You can hear people moving chairs above your room. The concrete construction adds to that noise.
Room could use some updating. The dresser and other furniture seemed to show its age. The toilet lacked pressure to complete a full flush. The shower head pressure was. It consistent. You can hear people moving chairs above your room. The concrete construction adds to that noise.
4
Lauri
26 de fev. de 2026
·
A estadia foi de 1 noite
We were promised a suite with a sea view, a balcony overlooking the sea, and a jacuzzi, which we did get, but the room was on the ground floor next to the pool, meaning that everyone in the pool could see straight into it. This was not mentioned when booking. The balcony door could barely be closed, so anyone could have walked in if they wanted to. The room was basically clean, but worn out, the furniture was dirty from use, and the appliances were old. There was no soundproofing, so all the noises from the neighboring rooms and hallways could be heard and kept us awake. Draining the bathtub upstairs sounded like an airplane.
We were promised a suite with a sea view, a balcony overlooking the sea, and a jacuzzi, which we did get, but the room was on the ground floor next to the pool, meaning that everyone in the pool could see straight into it. This was not mentioned when booking. The balcony door could barely be closed, so anyone could have walked in if they wanted to. The room was basically clean, but worn out, the furniture was dirty from use, and the appliances were old. There was no soundproofing, so all the noises from the neighboring rooms and hallways could be heard and kept us awake. Draining the bathtub upstairs sounded like an airplane.
4
Kuljeet
17 de out. de 2025
·
A estadia foi de 9 noites
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
6
Alisha
2 de dez. de 2025
·
A estadia foi de 1 noite
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
10
Jyothi
4 de jul. de 2025
·
A estadia foi de 3 noites
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
8
Anthony
29 de jun. de 2025
·
A estadia foi de 5 noites
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
8
Suzie
23 de set. de 2025
·
A estadia foi de 4 noites
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
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Serviço
Muitos hóspedes destacam a simpatia e a atenção da equipe, enquanto outros descrevem um serviço de recepção rudo ou desorganizado, respostas lentas, políticas rígidas e cobranças extras ou contratempos ocasionais no check-in/out.
Avaliações dos hóspedes relacionadas
10
Juan Manuel
29 de abr. de 2025
·
A estadia foi de 4 noites
Desde que llegue hasta el dia que salimos estuvo exelente A excepcion de un modulo que esta a un lado de recepcion (que nada tiene que ver con el Hotel) te ofrecen paquetes por un precio y luego te cobran otro mas alto a tu tarjeta de credito y luego no quieren honrar el precio original. si vas agarrar un tour estas personas no son nada recomendables. respecto al hotel en si, son todos muy amables especialmente Brenda en recepcion y Guillermo el Bell boy. durante nuestra estancia todos los dias iva el personal de limpieza a limpiar el cuarto y cambiar sabanas. esta a pasos de la playa con excelente vista al mar.
Desde que llegue hasta el dia que salimos estuvo exelente A excepcion de un modulo que esta a un lado de recepcion (que nada tiene que ver con el Hotel) te ofrecen paquetes por un precio y luego te cobran otro mas alto a tu tarjeta de credito y luego no quieren honrar el precio original. si vas agarrar un tour estas personas no son nada recomendables. respecto al hotel en si, son todos muy amables especialmente Brenda en recepcion y Guillermo el Bell boy. durante nuestra estancia todos los dias iva el personal de limpieza a limpiar el cuarto y cambiar sabanas. esta a pasos de la playa con excelente vista al mar.
4
Mayra
18 de set. de 2025
·
A estadia foi de 3 noites
I was given the wrong room upon arrival. I paid for a room with a king sized bed and was given two full sized beds instead. When I was told to come the next day, the staff had a terrible attitude with me and were extremely unfriendly. When I finally got to my room, it looked nothing like the pictures. The whole room was filthy and full of stains on all the furniture. The entire building is old and needs a lot of maintenance. The elevators were rusty and felt unsafe to be in. Overall I had a terrible experience at this establishment and will not be coming again.
I was given the wrong room upon arrival. I paid for a room with a king sized bed and was given two full sized beds instead. When I was told to come the next day, the staff had a terrible attitude with me and were extremely unfriendly. When I finally got to my room, it looked nothing like the pictures. The whole room was filthy and full of stains on all the furniture. The entire building is old and needs a lot of maintenance. The elevators were rusty and felt unsafe to be in. Overall I had a terrible experience at this establishment and will not be coming again.
10
Jared
23 de fev. de 2026
·
A estadia foi de 6 noites
Great place, friendly staff, intermittent hot water in shower but would stay again!
Great place, friendly staff, intermittent hot water in shower but would stay again!
6
Duann
19 de fev. de 2026
·
A estadia foi de 3 noites
Check-in process was late. Checkout process was straight up rude. Restaurant staff all good The room needs repair. Toilet would not flush. Seat is worn and dirty. Towels did not seem super fresh
Check-in process was late. Checkout process was straight up rude. Restaurant staff all good The room needs repair. Toilet would not flush. Seat is worn and dirty. Towels did not seem super fresh
8
Elvia Rubi
29 de jan. de 2026
·
A estadia foi de 2 noites
El personal fue amable
El personal fue amable
2
ROBIN
10 de fev. de 2026
·
A estadia foi de 1 noite
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
10
Jeffrey
27 de fev. de 2026
·
A estadia foi de 7 noites
The staff are always helpful and kind
The staff are always helpful and kind
2
Chris
1 de mai. de 2025
·
A estadia foi de 1 noite
Even been physically threatened by staff? If not and you feel you are missing out, stay at the Cyan Cancun "resort and spa" They have some ridiculous policy of having to check the room before you can check out? I told them I was running late for an international flight and they had 4 minutes until my uber showed up and I started walking out. They had a security guy follow me out saying I couldn't leave yet. I told them I was leaving as soon as my ride arrived, then they brought in a second security guy trying to block my exit. Essentially trying to threaten me physically if I left. again told them they now had 3 minutes to check the room and essentially begged them to physically touch me. I've never stayed at a place that has this policy that they must check the room before I'm allowed to leave. I left my room cleaner than it was when I checked in (not terribly difficult to acheive) and they had my card on file so I wasn't worried about them checking the room, but why? this is NOT a policy I've ever encountered. Don't let the pictures fool you, the pool is nice but the rest of the hotel is an absolute dump. Disgusting and dirty and the food at their "restaurant" was completely inedible. To call itself a resort is laughable. I'll never stay there again and I'll make sure to send this review on every site I can. I travel to resorts all over the world and this was a motel at-best. But facilities aside, for their staff to threaten me if I left before rm inspection?
Even been physically threatened by staff? If not and you feel you are missing out, stay at the Cyan Cancun "resort and spa" They have some ridiculous policy of having to check the room before you can check out? I told them I was running late for an international flight and they had 4 minutes until my uber showed up and I started walking out. They had a security guy follow me out saying I couldn't leave yet. I told them I was leaving as soon as my ride arrived, then they brought in a second security guy trying to block my exit. Essentially trying to threaten me physically if I left. again told them they now had 3 minutes to check the room and essentially begged them to physically touch me. I've never stayed at a place that has this policy that they must check the room before I'm allowed to leave. I left my room cleaner than it was when I checked in (not terribly difficult to acheive) and they had my card on file so I wasn't worried about them checking the room, but why? this is NOT a policy I've ever encountered. Don't let the pictures fool you, the pool is nice but the rest of the hotel is an absolute dump. Disgusting and dirty and the food at their "restaurant" was completely inedible. To call itself a resort is laughable. I'll never stay there again and I'll make sure to send this review on every site I can. I travel to resorts all over the world and this was a motel at-best. But facilities aside, for their staff to threaten me if I left before rm inspection?
2
Robert
26 de dez. de 2025
·
A estadia foi de 2 noites
Staff at front counter, are extremely rude. Building is suffering from neglect, rooms are just a place to rest your head. The room furniture was all on a lean. Everything is an up charge from the bottle of water to the coke in the fridge to having someone come visit.
Staff at front counter, are extremely rude. Building is suffering from neglect, rooms are just a place to rest your head. The room furniture was all on a lean. Everything is an up charge from the bottle of water to the coke in the fridge to having someone come visit.
10
Luisa
14 de nov. de 2025
·
A estadia foi de 7 noites
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
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Localização
Localização à beira-mar com vistas deslumbrantes do oceano, fácil acesso à praia, um ponto de ônibus e uma loja de conveniência do outro lado da rua e proximidade do aeroporto. Vários observam que fica longe das principais áreas de vida noturna e restaurantes.
Avaliações dos hóspedes relacionadas
8
Juan
10 de ago. de 2025
·
A estadia foi de 2 noites
Location
Location
6
Wanda
27 de jul. de 2025
·
A estadia foi de 7 noites
The property is good but it needs some fixing and updates. The building needs painting. The beach beds need to be replaced since they are broken and in bad condition. The food in the restaurant is not the best and there should be more choices. The property is in a great location with easy access to public transportation and close to the airport and great attractions. One great thing about it is the safety ,staff and the attention given to guests.
The property is good but it needs some fixing and updates. The building needs painting. The beach beds need to be replaced since they are broken and in bad condition. The food in the restaurant is not the best and there should be more choices. The property is in a great location with easy access to public transportation and close to the airport and great attractions. One great thing about it is the safety ,staff and the attention given to guests.
8
Karlos
3 de ago. de 2025
·
A estadia foi de 2 noites
Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
10
Barber
15 de set. de 2025
·
A estadia foi de 3 noites
Location great
Location great
8
MANUEL
31 de out. de 2025
·
A estadia foi de 1 noite
Maintenance is the main word here.This hotel used to be the Bel air hotel which open in 2006. very normal for Cancun to change names, owners etc… and then reopen as a” new place” but here you’ll find yourself going back in time to an old hotel with older facilities, missing items in menu and a top front line beach access.For a 1 night stop before going to A close by island is ok.For a whole vacation experience, it’s not my type of place but I must mention that the beach is beautiful and pretty isolated due it’s location in Punta Nizuc, far from hustle and bustle of Cancun.Now, since it’s an old hotel with a new name,they’re old style rooms so they are big ( old doors, old balcony window lock not working, small balcony no chairs but…View from room is astonishing and to sleep with window open listening to the waves crash makes u forget the sink fosset don’t drain or the tacos in restaurant at 5 dollars are kids size. At least there is an Oxo convenience store across the street which save my late night jet lag hunger with some ham and fake cheese ( yes fake, it’s even advertised on the label) croissants that you can heat in a microwave. There is really nothing in the proximity so be aware. If youre not picky, this is a good stop.Personnel is friendly, thank you guys.
Maintenance is the main word here.This hotel used to be the Bel air hotel which open in 2006. very normal for Cancun to change names, owners etc… and then reopen as a” new place” but here you’ll find yourself going back in time to an old hotel with older facilities, missing items in menu and a top front line beach access.For a 1 night stop before going to A close by island is ok.For a whole vacation experience, it’s not my type of place but I must mention that the beach is beautiful and pretty isolated due it’s location in Punta Nizuc, far from hustle and bustle of Cancun.Now, since it’s an old hotel with a new name,they’re old style rooms so they are big ( old doors, old balcony window lock not working, small balcony no chairs but…View from room is astonishing and to sleep with window open listening to the waves crash makes u forget the sink fosset don’t drain or the tacos in restaurant at 5 dollars are kids size. At least there is an Oxo convenience store across the street which save my late night jet lag hunger with some ham and fake cheese ( yes fake, it’s even advertised on the label) croissants that you can heat in a microwave. There is really nothing in the proximity so be aware. If youre not picky, this is a good stop.Personnel is friendly, thank you guys.
8
belinda
24 de dez. de 2024
·
I truly enjoyed this location. Just what we needed. Beach is amazing
I truly enjoyed this location. Just what we needed. Beach is amazing
8
Christina
25 de nov. de 2025
·
A estadia foi de 1 noite
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
8
Sopheany
28 de nov. de 2025
·
A estadia foi de 2 noites
It was a great place to stay and close to the convenient store and bus. Great view of the ocean!
It was a great place to stay and close to the convenient store and bus. Great view of the ocean!
10
vikram
14 de jul. de 2025
·
A estadia foi de 2 noites
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
8
Anthony
29 de jun. de 2025
·
A estadia foi de 5 noites
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
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Restaurante
A oferta gastronômica no local se limita a um único restaurante com qualidade variável da comida, um cardápio pequeno e, muitas vezes, serviço lento; os preços podem parecer altos em relação às porções. Alguns hóspedes apreciaram o café da manhã e as bebidas do bar.
Avaliações dos hóspedes relacionadas
10
Kerry Bernard
1 de dez. de 2025
·
A estadia foi de 4 noites
Food was meh but overall great for the price and area is walking distance 20mins
Food was meh but overall great for the price and area is walking distance 20mins
8
Kiran
30 de jan. de 2025
·
A estadia foi de 1 noite
The resort was nice and the only interaction we had with the staff was the front reception whom she was nice and Chris was fast. However the food at the restaurant in the resort was ok and should be improved. The service at the restaurant was slow and had to ask several times for a toast (perhaps the server forgot)
The resort was nice and the only interaction we had with the staff was the front reception whom she was nice and Chris was fast. However the food at the restaurant in the resort was ok and should be improved. The service at the restaurant was slow and had to ask several times for a toast (perhaps the server forgot)
8
Tracey
10 de fev. de 2026
·
A estadia foi de 6 noites
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
8
Lindsey Joy
13 de nov. de 2025
·
A estadia foi de 2 noites
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
6
Valentin
12 de set. de 2025
·
A estadia foi de 1 noite
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
4
Kuljeet
17 de out. de 2025
·
A estadia foi de 9 noites
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
8
Dalton
11 de mai. de 2025
·
A estadia foi de 5 noites
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
6
Alisha
2 de dez. de 2025
·
A estadia foi de 1 noite
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
8
Maria
20 de mai. de 2025
·
A estadia foi de 5 noites
Un hotel chico, limpio y muy bien ubicado. La relación precio calidad es muy buena en cuanto a hospedaje. Podría mejorar el restaurante, lo único que recomiendo es el desayuno. Tiene un Oxxo enfrente que es un súper plus.
Un hotel chico, limpio y muy bien ubicado. La relación precio calidad es muy buena en cuanto a hospedaje. Podría mejorar el restaurante, lo único que recomiendo es el desayuno. Tiene un Oxxo enfrente que es un súper plus.
6
Åsa
19 de fev. de 2026
·
A estadia foi de 1 noite
Bodde här en natt innan vi skulle flyga hem och hotellet ligger relativt nära flygplatsen så det var praktiskt. Hotellet känns ganska gammalt och slitet, tråkigt och slitet rum men ganska rymligt. Poolområdet är väldigt fint och ligger precis vid den fina stranden nedanför och invid poolen ligger hotellets restaurang. Vid frukosten är man tyvärr tvungen att sitta ner vid ett bord och beställa det man vill äta och dricka istället för att det är en frukostbuffé. Så det gäller att man inte har bråttom eftersom det inte var någon vidare fart på personalen, som var ganska buttra och oengagerade. Vi åt även lunch i restaurangen och den var ganska god. Personalen i receptionen och lobbyn var dock trevlig. Snett tvärs över gatan låg en fisk- och skaldjursrestaurang som var något utöver det vanliga, både matmässigt och själva utförandet/lokalen, den rekommenderas verkligen! ligger
Bodde här en natt innan vi skulle flyga hem och hotellet ligger relativt nära flygplatsen så det var praktiskt. Hotellet känns ganska gammalt och slitet, tråkigt och slitet rum men ganska rymligt. Poolområdet är väldigt fint och ligger precis vid den fina stranden nedanför och invid poolen ligger hotellets restaurang. Vid frukosten är man tyvärr tvungen att sitta ner vid ett bord och beställa det man vill äta och dricka istället för att det är en frukostbuffé. Så det gäller att man inte har bråttom eftersom det inte var någon vidare fart på personalen, som var ganska buttra och oengagerade. Vi åt även lunch i restaurangen och den var ganska god. Personalen i receptionen och lobbyn var dock trevlig. Snett tvärs över gatan låg en fisk- och skaldjursrestaurang som var något utöver det vanliga, både matmässigt och själva utförandet/lokalen, den rekommenderas verkligen! ligger
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Marcio Roberto
há 3 semanas
·
A estadia foi de 6 noites
Estadia agradável, atendimento e funcionário educados.
Estadia agradável, atendimento e funcionário educados.
4
Silvana
9 de out. de 2026
·
A estadia foi de 1 noite
Quarto com varanda alagada , suja e sem cadeira . O Piso úmido e sem tapetes . Sofa branco encardido. Nao é tao bonito quanto a foto . Única beleza de frente para o mar. Nao tem cafe da manhã incluso
Quarto com varanda alagada , suja e sem cadeira . O Piso úmido e sem tapetes . Sofa branco encardido. Nao é tao bonito quanto a foto . Única beleza de frente para o mar. Nao tem cafe da manhã incluso
8
Felipe Augusto
16 de set. de 2026
·
A estadia foi de 1 noite
Quarto limpo Piscina boa Em frente ao ponto de ônibus e conveniência
Quarto limpo Piscina boa Em frente ao ponto de ônibus e conveniência
10
Gustavo
15 de set. de 2026
·
A estadia foi de 3 noites
Tudo muito bom, eu gostei, mesmo que a propriedade esteja um pouco antiga
Tudo muito bom, eu gostei, mesmo que a propriedade esteja um pouco antiga
8
Orlando
21 de ago. de 2026
·
A estadia foi de 1 noite
Hotel com custo benefício ótimo, pra quem deseja uma estadia rápida. Muito limpo e uma piscina excelente. Cama muito boa. Hotel precisa de uma boa reforma, não fosse isso a nota seria excelente.
Hotel com custo benefício ótimo, pra quem deseja uma estadia rápida. Muito limpo e uma piscina excelente. Cama muito boa. Hotel precisa de uma boa reforma, não fosse isso a nota seria excelente.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Cancún?
Como são geralmente as tarifas das acomodações no Cyan Cancun Resort & Spa em Cancun?
Nos próximos 60–90 dias, as tarifas das acomodações no Cyan Cancun Resort & Spa em Cancun costumam rondar os US$ 69 por noite para dois hóspedes, variando entre US$ 69 e US$ 71.
Por que o Cyan Cancun Resort & Spa em Cancun é tão acessível?
O Cyan Cancun Resort & Spa em Cancun oferece tarifas abaixo da maioria dos seus vizinhos – é mais barato do que 15 de 16 hotéis comparáveis nas proximidades, que normalmente custam cerca de US$ 214 por noite. A localização do hotel na costa de Quintana Roo ajuda a atrair viajantes focados na praia, o que também influencia o preço em relação ao mercado geral de Cancun.
Qual é a melhor altura para visitar o Cyan Cancun Resort & Spa em Cancun para evitar multidões?
Se preferir menos pessoas, visite o Cyan Cancun Resort & Spa em Cancun fora do pico do verão – a procura atinge o auge em julho e diminui depois, sendo outubro o mês mais calmo para multidões e com maior disponibilidade.
Qual é o mês com as tarifas mais baixas no Cyan Cancun Resort & Spa em Cancun?
Maio é o mês mais barato para ficar no Cyan Cancun Resort & Spa em Cancun, com uma média de US$ 72 por noite; dezembro é o mais caro a US$ 120. O mês menos concorrido do hotel difere do mês mais barato: outubro é o mês menos movimentado, embora maio tenha as tarifas mais baixas.
Como é a localização do Cyan Cancun Resort & Spa em Cancun?
O Cyan Cancun Resort & Spa em Cancun situa-se em Quintana Roo, na costa, perto de atrações de praia como Playa Delfines e Playa Ballenas, e de locais ao ar livre, como a Lagoa Nichupté e as ruínas de El Rey. A localização é ideal para viajantes que procuram uma escapadela de praia com fácil acesso à natureza local e a ruínas.
Como é que o preço por noite em Cyan Cancun Resort & Spa em Cancún se compara com as últimas semanas?
O preço atual no Cyan Cancun Resort & Spa em Cancún é de US$ 73 por noite para dois hóspedes, o que é típico deste hotel: dentro de 5% da sua média US$ 72 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 65 e US$ 85.
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-10: 97.5002986009674USD
- 2026-11-11: 79.93103230349732USD
- 2026-11-12: 75.78490185043334USD
- 2026-11-13: 75.15258742356872USD
- 2026-11-14: 87.5450210501709USD
- 2026-11-15: 69.3607453457489USD
- 2026-11-16: 68.13392944139862USD
- 2026-11-17: 67.8775401280365USD
- 2026-11-18: 70.9957523982849USD
- 2026-11-19: 70.9957523982849USD
- 2026-11-20: 63.052786337852474USD
- 2026-11-21: 68.09895976179504USD
- 2026-11-22: 67.88826585553741USD
- 2026-11-23: 68.92233176303101USD
- 2026-11-24: 70.9957523982849USD
- 2026-11-25: 68.00739970533752USD
- 2026-11-26: 68.00739970533752USD
- 2026-11-27: 68.00739970533752USD
- 2026-11-28: 67.87833556660462USD
- 2026-11-29: 65.02897730132294USD
- 2026-11-30: 65.02897730132294USD
- 2026-12-01: 67.0145950580368USD
- 2026-12-02: 68.00739970533752USD
- 2026-12-03: 68.00739970533752USD
- 2026-12-04: 67.56917228909302USD
- 2026-12-05: 69.99301746205138USD
- 2026-12-06: 67.0145950580368USD
- 2026-12-07: 67.0145950580368USD
- 2026-12-08: 69.99301746205138USD
- 2026-12-09: 67.0145950580368USD
- 2026-12-10: 68.00739970533752USD
- 2026-12-11: 67.59840042541504USD
- 2026-12-12: 68.00739970533752USD
- 2026-12-13: 68.00739970533752USD
- 2026-12-14: 71.88134631219482USD
- 2026-12-15: 71.88134631219482USD
- 2026-12-16: 71.77876858535767USD
- 2026-12-17: 71.88134631219482USD
- 2026-12-18: 71.89920983152771USD
- 2026-12-19: 71.60907784486389USD
- 2026-12-20: 77.24052058163451USD
- 2026-12-21: 102.10045523417664USD
- 2026-12-22: 102.10045523417664USD
- 2026-12-23: 102.06924696354675USD
- 2026-12-24: 102.10045523417664USD
- 2026-12-25: 102.06924696354675USD
- 2026-12-26: 102.10045523417664USD
- 2026-12-27: 114.45595174003601USD
- 2026-12-28: 115.543087785614USD
- 2026-12-29: 117.55140092785645USD
- 2026-12-30: 114.45595174003601USD
- 2026-12-31: 136.5112038498535USD
- 2027-01-01: 136.5112038498535USD
- 2027-01-02: 114.4907056357727USD
- 2027-01-03: 114.45595174003601USD
- 2027-01-04: 92.71840964128113USD
- 2027-01-05: 85.87795951576233USD
- 2027-01-06: 84.48647513464356USD
- 2027-01-07: 84.48647513464356USD
- 2027-01-08: 84.48647513464356USD
- 2027-01-09: 68.9307134853897USD
- 2027-01-10: 72.83245390051269USD
Os clientes irão receber um e-mail 72 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Dados da empresa
Número de registo do alojamento 005-007-001720/2025
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Restaurante
Banheira de hidromassagem/Jacúzi
Piscina
Quartos de não fumadores
Praia privada
Atividades
Piscina
Praia privada
Praia (na proximidade)
Piscina exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Serviços
24-Hour Front Desk
Geral
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Spa/Health club
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito