Name: citizenM San Francisco Union Square
Address: 72 Ellis Street, San Francisco, Kalifornien, US
Price range: 132 $–1.152 $ per night
Rating: 8.8

Was Gäste sagen

Am citizenM San Francisco Union Square loben Gäste die zentrale Lage und die lebhaften Gemeinschaftsbereiche, die kompakten, hochmodernen Zimmer sowie das besonders freundliche Personal. Es wurden jedoch auch feste Betten, kleine Zimmerlayouts sowie gelegentliche Probleme mit der Entwässerung oder Wartung im Bad bemängelt.

Viele fühlten sich dank sichtbarer Sicherheitsvorkehrungen im Hotel sicher, wiesen aber darauf hin, dass einige umliegende Blocks in Richtung Tenderloin unsicher wirken können. Die Sauberkeit wird durchweg gelobt, jedoch berichteten einige Gäste von duschlecks, schlechter Entwässerung oder seltenen Problemen mit dem Warmwasser. Frühstück und Bar erhalten oft Komplimente, wobei einige das Frühstück als teuer empfinden, und es gibt keine Parkplätze vor Ort, obwohl ein Parkhaus in der Nähe praktisch ist. Erwarten Sie einen modernen, effizienten Aufenthalt, der sich am besten für Alleinreisende oder kurze Städtereisen eignet.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Lebhafte Gemeinschaftsbereiche (Lounge/Bar im dritten Stock) und eine Dachterrasse sind besonders hervorzuheben; Gäste erwähnen außerdem eine solide Sicherheit und ein einfaches Self-Check-in. Es gibt keine Parkplätze vor Ort, aber ein nahegelegenes Parkhaus ist für die meisten ausreichend.

Ähnliche Gästebewertungen

10

Logan

18. Feb. 2024

·

Aufenthalt für 2 Nächte

My wife loved our stay at this clean and colourful, centrally located hotel! Staff are phenomenal. Lounge area is lovely. The room has everything you need and nothing you don't. The gym is small, but was functional and featured lux equipment. The only thing we didn't get to see was the patio (it is closed over the weekends) but we will definitely be back> Thanks again!

10

Luz Estrella

11. Aug. 2025

·

Aufenthalt für 4 Nächte

Friendly and helpful staff at this location. My favorite thing was the unforgettable view on the rooftop! Everything was sparkly clean, comfortable bed, refillable water station in the lobby & gym. This location is walking distance to many shopping spaces, restaurants, Lombard street, California street.

10

Logan

13. Juli 2025

·

Aufenthalt für eine Nacht

It was amazing. Everyone was very friendly and the place was clean and very cool. Chris/Riser checked us in and he made sure we had a great room asked if we’d rather be up high or on a lower floor and gave us free drink vouchers! Amazing staff amazing building very secure there’s a parking garage right next to it as well that is not very expensive but also very safe and secure. Absolutely would stay again.

10

Terese

21. Juni 2025

·

Aufenthalt für 2 Nächte

Citizenm waseasy to check in, great location, safe, and refreshing

10

Nicholas

23. Aug. 2025

·

Aufenthalt für 4 Nächte

Absolutely amazing location with transit everywhere, it's hard to imagine a better location to stay in. The room was small but quite private, very well ventilated (especially the small bathrooms, exceptional ventilation), comfortable, and with nice features like motorized curtains. Exceptional convenience with a BART/MUNI station right on the same block. Parking is not available, but the parking garage next door was convenient enough for it to not matter (around $45 a night with a 72 hour limit)

8

Suzanne

23. Juni 2025

·

Aufenthalt für 2 Nächte

Good location, very walkable. Had food and drinks available. Very clean and quiet. Rooms are small with limited privacy, but a great value for the location. Staff were very professional and attentive. Nice gym and roof top terrace.

10

Vince

13. Okt. 2025

·

Aufenthalt für 2 Nächte

This one’s on me, I should have paid attention to the dimensions of the room before booking because it was way too small for 2 people. The common space on the third floor is fantastic. Staff was mostly great. Want to highlight Chris who worked the night shift. He was exceptional: professional and efficient and had a great spirit.

10

Paula

9. Nov. 2024

·

Aufenthalt für eine Nacht

Clean and comfortable. Staff and lounge were great. I loved having a common space to hang out, especially as a solo female.

10

yun

31. Aug. 2025

·

Aufenthalt für eine Nacht

Check in was easy. I like the roof bar. And very stunning design inside hotel

10

Meilany

1. Sept. 2025

·

Aufenthalt für eine Nacht

Safe hotel because theres a doorman at the entrance and you can only get up to the lobby with a key. Has a bar, able to order food from the kitchen I believe until 3am. Alot of lounging areas with alot of art pieces. Hotel rooms are small but I personally dont need huge spaces because I am not in the room all day. Bed was comfortable for me. Tiny fridge. Overall will be back again

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Zimmer und öffentliche Bereiche werden durchweg als sehr sauber beschrieben. Eine Minderheit erwähnt Wartungsprobleme wie Duschlecks, schlechte Badezimmerentwässerung, Schimmelstellen oder gelegentliche Warmwasserunterbrechungen.

Ähnliche Gästebewertungen

10

Juanita L.

9. Juni 2025

·

Aufenthalt für 4 Nächte

Very beautifully organized and decorated. Very clean also.

10

Brody

4. Juli 2025

·

Aufenthalt für 2 Nächte

There was a bit of mold/mildew at the top of the ceiling in the shower that was off-putting. The garbage wasn’t big enough (granted, I did skip room cleaning in my two-night stay). Also it would’ve been more convenient if there was a bottle of clearly marked anti-microbial hand soap next to the sink. There was only one bottle called “soap”, so I kept having to swap the bottle between the shower and the sink, and I still don’t really know if it was anti-microbial which is wild lol. Perhaps swapping the hand + body soap for anti-microbial hand soap would be useful. I liked the lobby’s decorations but it was a little confusing to understand where to go to check in. It’s good the building has security and controlled access to the floors with rooms on them because the area can be a little rough at times. The room was really cozy though and the view facing John’s Steakhouse was cool

4

BRUCE

7. Feb. 2025

·

Aufenthalt für 3 Nächte

1st ADA room. Toilet tissue holder falling wall, toilet seat broken or loose, sliding glass door to bathroom would not stay closed. When taking shower, entire bathroom floor was wet. Notified front counter before leaving for a few hours. When we came back, nothing was fixed. Moved to another ADA room. Better, bathroom had about an inch of water around toilet after 2 showers. Very poor drainage design

6

DeMound

23. Juli 2025

·

Aufenthalt für 4 Nächte

We had a late start to our day because they didn’t provide wash towels. The next day we had no hot water to shower with

10

Renal

9. Juni 2025

·

Aufenthalt für 2 Nächte

Clean, quiet and great customer service.

4

Dejan

26. Nov. 2025

·

Aufenthalt für eine Nacht

They didn’t provide us with bed sheets and The whole restroom was in water after taking a shower There was a lake in the restroom because water couldn’t go anywhere

10

Will

29. Sept. 2025

·

Aufenthalt für 2 Nächte

Super clean and cozy! Would def stay here again :)

10

Rene

5. Aug. 2025

·

Aufenthalt für eine Nacht

Clean Room

10

Carolynn

26. Nov. 2024

·

Aufenthalt für 3 Nächte

This hotel was a clean, modern property to stay at. Easy walking around with many dining options close by. Staff friendly and helpful.

10

Eliseth

14. Sept. 2025

·

Aufenthalt für eine Nacht

Loved this hotel! Everything was clean, staff was great and the rooms/hotel are very modern. Only complaint was the beds were very firm.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind sehr klein, aber intelligent gestaltet und hochmodern, mit iPad-Steuerung und Verdunkelungsrollos; die Schalldämmung wird oft gelobt. Zu den häufigsten Nachteilen gehören sehr feste Matratzen, sperrige Kissen, eingeschränkte Privatsphäre und der Zugang zum Bett von nur einer Seite.

Ähnliche Gästebewertungen

2

Valerie

5. Aug. 2025

·

Aufenthalt für 3 Nächte

The bed was like sleeping on a concrete floor… the room was tiny … not my cup of tea

10

Virginia

24. Feb. 2025

·

Aufenthalt für 5 Nächte

Young modern auto-checkin tiny room hotel. The rooms although small, are comfortable - very much for one person and quite for two people. The comfortable large bed is cornered flush at end of room which turns out to be very practical.

8

Rachel

14. Sept. 2025

·

Aufenthalt für 2 Nächte

Room is compact, much like a cabin on a cruise ship, but well designed and comfortable. The hotels is a great place for a couple of days in the city. The rooms was very quiet even though we were on the street side.

10

Colin

24. Aug. 2025

·

Aufenthalt für 4 Nächte

Had an excellent stay. Rooms are small but that is to be expected in downtown. The only issue I had was the mattress was VERY hard and firm.

10

Hanno

5. Juli 2025

·

Aufenthalt für 4 Nächte

access to the bed from only one side

8

Sergio

20. Sept. 2025

·

Aufenthalt für 2 Nächte

Rooms are pretty small for the price and we felt crammed for two people and to get anything we always had to go down to the third floor for service

10

Patricia

25. Aug. 2025

·

Aufenthalt für 3 Nächte

My husband and I are light sleepers, so it's rare to find a hotel in the middle of a big city where we can get a good night's rest. This hotel's rooms have excellent sound-proofing (at least on the side away from the street) and our room was so quiet! The combo of day curtains + blackout curtains were also a huge help. Staff were friendly and the doorman/security always had the door open for us while helping us feel safe. The rooms are very European - ie, tiny but with ingenious design that manages to fit everything you need in that small space. The only drawbacks are that if you are a couple, oner person has to climb over the other every time they want to get out of the bed. Also, there's only a duvet and no top sheet, so if you sleep hot (like us) you'll be very sweaty or uncomfortably bare of any covering.

10

Cameron

1. Juli 2025

·

Aufenthalt für 3 Nächte

Second stay here and a great stay again! Staff is super friendly; rooms are cozy and high tech; love the big windows in the rooms; and super easy location right in Union Square!

8

Kade

4. Aug. 2025

·

Aufenthalt für 4 Nächte

I really enjoyed the layout of these rooms and how every bit of space was able to be utilized. However, during our stay the Ipad control for the room stopped working. This detracted from our experience of the hotel, but everything else was great.

8

Andrew

16. Aug. 2024

·

Aufenthalt für 4 Nächte

Hip hotel with smart rooms--everything is controlled conveniently with an in-room iPad. Unfortunately, my night curtain was broken and it could not be lowered manually. Rooms are cozy but can be claustrophobic. Outstanding bedding with super-comfortable pillows.

War das hilfreich?

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Dienstleistung

Die Mitarbeiter werden immer wieder als freundlich, hilfsbereit und effizient beschrieben, mit reibungslosem Self-Check-in und aufmerksamem Türpersonal. Gelegentliche Versäumnisse sind langsame Reaktionszeiten oder fehlende Reinigung.

Ähnliche Gästebewertungen

10

Allyson

5. Nov. 2024

·

Aufenthalt für 4 Nächte

This was such a great experience! I had to travel to San Francisco for a work event and was nervous about my stay. The location was excellent but what really stood out was the staff. In a time where customer service seems to have disappeared, the whole team at CitizenM was amazing. It seems like the staff did every job in the lobby which was very convenient when needing assistance. Everyone was friendly and efficient, from the doorman to the housekeeping team. You also cannot beat this location!

10

PUNEET

7. Juli 2025

·

Aufenthalt für 2 Nächte

Security is a top priority in this hotel. There is always a guard stationed at the main entrance, and no one is allowed to enter the building without a key or the guard’s permission.

10

Dianne

12. Okt. 2025

·

Aufenthalt für 2 Nächte

Great location on a quiet street in SF. Staff was amaaaazzzzing!

10

Nadia

8. Sept. 2025

·

Aufenthalt für 2 Nächte

I had an incredible stay at this hotel! The entire experience felt futuristic and innovative, everything in the room is powered by an iPad or phone app, making it super convenient and enjoyable. The check-in and check-out process was seamless and hassle-free. The staff truly made the stay exceptional. Sunday and Fernie were absolutely amazing, so welcoming, friendly, and full of great local recommendations. Their hospitality alone is enough to make me want to return and continue recommending this hotel to friends and family. Another highlight was the sense of security. The building exterior is monitored by a security guard, which gave me extra peace of mind during my stay. Overall, this hotel exceeded expectations in every way, from technology and amenities to the incredible staff. I can’t wait to come back!

10

Logan

13. Juli 2025

·

Aufenthalt für eine Nacht

It was amazing. Everyone was very friendly and the place was clean and very cool. Chris/Riser checked us in and he made sure we had a great room asked if we’d rather be up high or on a lower floor and gave us free drink vouchers! Amazing staff amazing building very secure there’s a parking garage right next to it as well that is not very expensive but also very safe and secure. Absolutely would stay again.

10

Sean

23. Aug. 2025

·

Aufenthalt für 3 Nächte

I liked the friendliness of the staff. And the ease of checking in.

10

Omar

8. Feb. 2025

·

Aufenthalt für 5 Nächte

Everything was wonderful but the service of the staff stands out. They are always hospitable and eager to help. I’ll see you guys again soon.

10

Vince

13. Okt. 2025

·

Aufenthalt für 2 Nächte

This one’s on me, I should have paid attention to the dimensions of the room before booking because it was way too small for 2 people. The common space on the third floor is fantastic. Staff was mostly great. Want to highlight Chris who worked the night shift. He was exceptional: professional and efficient and had a great spirit.

10

Kristen

29. Okt. 2025

·

Aufenthalt für 3 Nächte

Comfortable room, friendly and helpful staff

10

Darcy

26. Juli 2025

·

Aufenthalt für 3 Nächte

Everything I expect from Citizen M. Staff was EXCEPTIONAL. Best of any of their properties I have visited.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Nur wenige Schritte von Union Square und den BART/Cable Car-Stationen Powell entfernt, was die Erkundung der Stadt erleichtert. Einige warnen jedoch davor, dass sich einige umliegende Blocks zeitweise unsicher anfühlen können, obwohl sich viele im Hotel sicher fühlten.

Ähnliche Gästebewertungen

10

JAY

14. Okt. 2024

·

Aufenthalt für 3 Nächte

My second stay at a CitizenM and I keep liking them the most for solo travel. Love the tech and everything is easy checking in and out. The common areas are great to chill outside your room and even easy to meet cool people. Staff were all friendly and security at the entrance always recognized me and opened the security door for me. This location is close to everything you would want and if things are a little further BART/Muni is right there and ride apps are super easy for pickup and drop off at the front door.

8

shengliang

18. Nov. 2024

·

Aufenthalt für 3 Nächte

CitizenM never disappoints. The hotel itself is clean and super conveniently located in Union Square close to public transportation and plenty of food and drink options. Like every big city though, there are some rough spots if you walk a couple blocks in the wrong direction (however, I was visiting SF this trip and lived in SF for over a decade before this, and tbf the Tenderloin can be sketchy but as long as you are paying attention and don't engage with local residents you will normally be fine).

10

Steven

27. Aug. 2025

·

Aufenthalt für 2 Nächte

What a quirky little hotel! The rooms were small but very efficient. The staff was very helpful. The vuew from the 12th floor was great. Plenty of dining options and it was close to the cable cars and the BART station. This hotel is excellent!

10

Caleb

8. Feb. 2024

·

Aufenthalt für 3 Nächte

Tucked away into the Union Square area near lots of shopping and transit. Rooms have soundproof windows and staff are incredibly attentive. I'd stay here again in a heartbeat

8

Kyle

14. Aug. 2025

·

Aufenthalt für 4 Nächte

We love citizen M hotels, this one didn’t disappoint. Only reason for the 4 star is location. Not a terrible location, but right in the middle. Go two block one way and you are in a different world (tenderloin), go the other way and it’s very nice. But overall amazing experience and great hotel!

10

Nicholas

23. Aug. 2025

·

Aufenthalt für 4 Nächte

Absolutely amazing location with transit everywhere, it's hard to imagine a better location to stay in. The room was small but quite private, very well ventilated (especially the small bathrooms, exceptional ventilation), comfortable, and with nice features like motorized curtains. Exceptional convenience with a BART/MUNI station right on the same block. Parking is not available, but the parking garage next door was convenient enough for it to not matter (around $45 a night with a 72 hour limit)

10

Stephanie

2. Dez. 2024

·

Aufenthalt für 2 Nächte

Great hotel. Take security seriously. 24/7 security. Very clean hotel. Comfortable. Overall great stay. Area sketchy. Lots of homeless around Union Square. Guess thats the norm.

10

william

26. Aug. 2025

·

Aufenthalt für 3 Nächte

I’ve stayed at this citizen M several times the location is convenient to public transport and close to Union Square

8

Jorge

29. Juni 2024

·

Aufenthalt für 2 Nächte

I like the fact that location was in the heart of the city, but San Francisco downtown is very dirty and unsafe.

10

Thomas

21. Juli 2025

·

Aufenthalt für 4 Nächte

Safe neighborhood 1 block from the trolley. We walked everywhere (less than one hour to Fisherman’s wharf and baseball park)

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Gastronomie

Frühstück und Kaffee erhalten sehr gute Bewertungen für Qualität und Auswahl, und die Bar/das Café ist beliebt; einige finden die Frühstückspreise hoch oder bemängeln vereinzelt Ausfälle im Service. Einige erwähnen auch die Möglichkeit, spät in der Nacht etwas zu essen, und gemischte Meinungen zur Pizza.

Ähnliche Gästebewertungen

10

Joseph

15. Juli 2025

·

Aufenthalt für 4 Nächte

Super friendly staff, clean and modern room. Beautiful lobby area with plenty of seating and work areas. Breakfast buffet was great with plenty of options, and my chilled Americano hit the spot every morning. Will be staying here again, and plan on staying at the Miami location next month.

10

Susan

23. Apr. 2025

·

Aufenthalt für 3 Nächte

This is the 2nd Citizen M we have stayed at and it has yet to disappoint. The rooms are perfect for sleeping and relaxing after a day of sight-seeing. The staff and amenities are all excellent. I love the breakfast buffet and the availability of small plates and cocktails all day.

10

Michelle

26. Aug. 2025

·

Aufenthalt für 4 Nächte

Great breakfast buffet—limited but high quality and fresh. Staff was very friendly, accommodating and efficient. Great value in the city in a walkable area.

10

Scott

18. Apr. 2025

·

Aufenthalt für 5 Nächte

Great breakfast bar!

10

vanessa

19. Okt. 2024

·

Aufenthalt für 3 Nächte

Great location! Pizza on site was not the best, but everything else great.

10

Gail Kurr

16. Juli 2025

·

Aufenthalt für 4 Nächte

Great breakfast. Close to Moscone. Fun room

8

Raymond

21. Juli 2025

·

Aufenthalt für 2 Nächte

Hipster's heaven with things like I-pad controlling everything in the room. Staff extremely helpful, friendly and patient with this 70 year old dog learning new tricks. Unfortunately the hot water was broken and no breakfast my first day. No matter how much money you spend on renovations & creating hipness, you have to cover the basics like back-up hot water system and a simple hot water tank for your kitchen.

10

Denise

17. Apr. 2025

·

Aufenthalt für eine Nacht

Nice location, friendly staff, cool concepts and good breakfast. The bed was really comfy and pillows really cozy

8

Laura

25. Juni 2025

·

Aufenthalt für 3 Nächte

Every thing is good, only the room is small and bath water flow is small, too. The breakfast is a little bit expensive but they offer smoked salmon and ham, not like as chain hotels breakfast. Worth to try it. They have microwave in cafeteria and let you heat up leftover. It’s convenient.

10

ABIGAIL

22. Juni 2025

·

Aufenthalt für 3 Nächte

Loved our stay at CitizenM. The vibe, aesthetic, the staff and breakfast buffet were all great!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	345 $
Februar	448 $
März	460 $
April	238 $
Mai	228 $
Juni	351 $
Juli	185 $
August	230 $
September	354 $
Oktober	316 $
November	250 $
Dezember	163 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $336	16 $187	17 $188
18 $229	19 $445	20 $654	21 $659	22 $252	23 $177	24 $187
25 $171	26 $418	27 $683	28 $693	29 $331	30 $138	31 $198

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $296	2 $521	3	4 $487	5 $224	6 $163	7 $162
8 $189	9 $364	10 $376	11 $380	12 $246	13 $157	14 $157
15 $285	16 $1.089	17 $1.152	18 $1.063	19 $536	20 $187	21 $151
22 $143	23 $132	24 $151	25 $155	26 $151	27 $151	28 $156
29 $143	30 $192

citizenM San Francisco Union Square

Preise für citizenM San Francisco Union Square

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (High Floor)

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Gästebewertungen zu citizenM San Francisco Union Square

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

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